Hotel Overview

2019 Resort Added Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 


Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean. 


Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks. 


Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 


Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply! 

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 37 miles

Property Information

Year Built: 1997
Last Renovation: 2005
Accessible rooms: 4
Total rooms: 507

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 7094 reviews
  • 5.0 star tripadvisor rating
    Anniversary Trip

    We went here for our 10th Anniversary, We stayed from September 29 thru October 6th 2019. From the moment we stepped into the resort everyone was so welcoming and friendly. We were nervous about the weather this time of year, but it did not disappoint, it was beautiful everyday, about 104. It did rain usually in the mornings for about a 1/2 hour or so, but cleared up and nothing the rest of the day. The food tasted great and the selection was great. If you can’t find something you like or go hungry it is your fault. Then entertainment team was great getting us involved in plenty of activities and even getting us up to participate in a show. The cleaning staff work there tails off keeping it nice and clean and it shows. There are howler monkeys there and they are very cute, they have an area where the mostly hang out and you need watch them eat bananas on the platform they have made for them, they will also come up very close to you if you accidentally happen to have a cup of grapes or a banana with you. We booked our trip through Sunwing and had no issues at the resort. The beach was amazing, the sand was nice and white, there was very little seaweed washed up on the beach, and they were out early morning raking up what was there and usually done by 9 or so am, The waster was not as clear as i have seen in videos but still very nice and water was warm. The rooms were average, nothing special about them, king bed, a TV that didn’t work, but we didn’t use it anyways. There was no privacy when using the shower if you wanted it, it is clearly an open door policy, just a 1/2 wall blocking the room and the bathroom; however, We would definitely come back to this resort.

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    Great hotel

    Just returned from a two week stay at the yucatan, hotel was better than I expected, lots of choices with the food in the buffet restaurant and quality was good. Great location, only a 30 walk into playa del Carmen. Would recommend visiting cocco bongo and having a stroll down 5th avenue. Would not recommend the jet ski at the hotel, very tame, slowest one's I've been on. I can not praise the staff at the hotel highly enough, so friendly and hard working, overall a fantastic holiday

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    Hotel

    Great hotel, staff very friendly and not always just for tips.location is right on beach,food has a great variety unlike most all inclusive. Mini bar in rooms, large rooms and cleaners very good.loads of pools and sunbeds.

    Oct 12, 2019
  • 5.0 star tripadvisor rating
    (one word) Amazing!!!

    This hotel is amazing, when we arrived here they severed us with a welcome drink which I thought was a very kind gesture. Didn't take long to check in only down fall was when we got to our room we were given it hadn't even been cleaned due to a bare mattress in the middle of the room and sockets off the walls when we went back down to the reception they kept saying sorry and gave us another room and even sent the bell boy to get our cases which he brought to our new room. Food is amazing breakfast, lunch and dinner amazing a good choice and waiters and waitresses always knew what you were drinking and could do enough for you. Pools are great the ibiza pool is the best one. The other two pools were busy and couldn't really get a sun lounger and had loads of ants.

    Oct 10, 2019
  • 4.0 star tripadvisor rating
    Last Minute Getaway!

    Got a very good last minute deal to go here with TUI for a week with friends. There were four of us-probably some of the most senior guests in the hotel as a very lively and fun hotel-always something going on. Staff were brilliant all round and couldn't help us enough. Food and drinks for all inclusive very good. Hotel sits on beautiful sandy beach with multiple watersports available which even us golden oldies made use of! Rooms need a bit of upgrading but kept spotlessly clean. Didn't venture onto balcony as multiple mosquitoes & bitten quite badly on first night. Also not keen to drink from room optics some suspicion re contents as not fully renewed from previous guests. Air con in room fantastic! Grounds full of vegetation so we occasionally got to see a wild monkey passing through! A tip to H BOX island and neighbouring nature reserve ones were well worth it. Real paradise. So we had a great wee fun week and on a final note these staff deserve tipping for the enthusiastic work they do as they work so hard for the equivalent of £4/hr wateva pesos you can spare really appreciated. Well done Riu Yucatan we'll be back!

    Oct 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519