Hotel Overview

2019 Exceptional Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 


Ever since it opened as the original RIU Resort in Riviera Maya, Riu Yucatan has been a leading choice for families and couples! Themed in an early Mexican Colonial style, the resort features a lobby modeled after an authentic Mexican town with hand-painted frescos of flowers, angels, and clouds. Relax beneath one of the many palm trees sprinkled along the white sand beach, or enjoy the array of watersports in the clear waters of the Caribbean. 


Four restaurants feature a variety of dining choices. The Hacienda Restaurant extends to a terrace amidst jungle greenery, offering a great variety of tantalizing buffets and on-the-spot cooking. Guests are sure to enjoy the informal atmosphere of Margarita's specialty restaurant, as they dine alongside the large pool area and take part in the delightful theme nights. Shanghai, the Asian restaurant, serves amazing buffets. Snacks are available 24-hours a day and the five bars, including two swim-up bars, serve unlimited drinks. 


Activities abound at this non-stop resort! Enjoy watersports such as kayaking or body boarding, or venture over to the 18-hole golf course nearby! For a soothing experience, sip a sunset cocktail in one of four bars or pamper yourself at Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 


Every evening, live entertainment, and music provide the perfect show right before heading off to bed. Riu Yucatan has exchange privileges with Riu Tequila and Riu Playacar (dinner dining excluded), so entertainment is never in short supply! 

Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 37 miles

Property Information

Year Built: 1997
Last Renovation: 2005
Accessible rooms: 4
Total rooms: 507

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 6902 reviews
  • 4.0 star tripadvisor rating
    Good hotel but was better a few years ago

    I've recently come back from my second stay at Riu Yucatan. Having been here in 2016 I can say that it was much better then however with that being said it's still a great hotel! The rooms are spacious and includes everything that you need. The beach has a seaweed problem however the staff really do try to make it better and even with the seaweed it's still such a lovely beach. Pool side is great but people do reserve sun loungers early! They do various activities on the beach and at the pool throughout the day to keep everyone entertained. They also do a foam party in the pool every Monday afternoon. As for lunch and dinner it is very repetitive. They do have a variety of food however you can sometimes get bored of the food after being their several days. You no longer need to book at the Steakhouse and Asian restaurant. The asian restaurant is quite basic and doesn't have a large variety of food and the steakhouse has also changed e.g.) they don't do wedges and it's potatoe slices instead so in general the food was a bit of a let down. There is a lunch place next to the theatre called Pepes.. this is a nice break from the main lunch buffet as it has BBQ food. Drinks at the bars are branded and unbranded so be sure to ask for the branded drink! Entertainment is pretty standard for a Riu hotel but definitely go over to Tequilla Friday evenings for the neon party and white party. 5th avenue is a quick taxi ride away and it's great to get out for the day! There is a man down 5th avenue who has a baby tiger and a baby jaguar and charges you to have photos with it. Please do not fall for this as they are not rescues and unfortunately it is just animal cruelty! Coco bongos is also a good night and it really is for people of all ages. We don't usually do the whole party scene but so glad we did this time round! Tip- do not rely on the weather forecast on the internet! When we first arrived we kept checking the weather forecast and it kept predicting rain and thunderstorms however we soon realised this wasn't the case as we had one morning with approx a couple hours of rain! There are several cats and a kitten located around the hotel. They are quite nervous and most will not let you touch them, however they really do appreciate any food you can give them! I did take some food for them and fed quite a few of them so if your an animal lover like me please do the same!

    May 31, 2019
  • 5.0 star tripadvisor rating
    Best Riu Yet

    Stayed at the Riu Yucatan a few weeks ago cannot fault this wonderful Hotel every need was catered for and all the staff were friendly and extremely helpful. The Hotel was very clean and the food in all the restaurants was very good especially the Steak Restaurant, but the buffet restaurant always had an excellent selection and the waiting staff were fabulous! We never encountered a miserable face from the gardeners to the reception staff all of them made us feel very welcome and must make a special reference to our room maids they were great! It was an absolutley amazing experience seeing all the wildlife especially the monkeys. Yes the sea is not good because of the Sargasso weed but the Hotel tries its very best to keep it as clear as possible. All in all a fabulous holiday, a credit to the Riu chain.

    May 31, 2019
  • 4.0 star tripadvisor rating
    Amazing Beach

    Lovely hotel and grounds, rooms nice,food good, everything you expect from all inclusive holiday. Always something happening around the pool in the day - there also a chill out pool if you fancy something quieter. For me the beach made this holiday - stunning!

    May 31, 2019
  • 4.0 star tripadvisor rating
    First time in Mexico!

    Just a week after coming back from Riu Yucatan I can say that I'm already missing it... Me and my partner had a lovely holiday in Mexico! After reading several reviews as most of us I was a bit apprehensive. From the first minute I walked in the hotel there was one thing that stood out: the staff and the top service they provide! Very friendly and hardworking! I would like to mention "mis amigos" Manuel, Vicente and Finisberto. About the food, I've found the buffet a bit repetitive, but when you got 4 other restaurants on site you can go to the others to vary a bit. The bedroom is a good size, with lots of storage and a small balcony. The maids left a different animal made with towels every day :) Although there's no sea view, there's "jungle view" :) very entertaining to see the howler monkeys and the sereques! We didn't use the swimming pool as we prefer the beach, the water has a great temperature and although there was a bit of seaweed, I was expecting it to be a lot worst. On bad days, the staff cleans it ALL day! The sea was a bit wavey for my taste, not really good for snorkeling. There are plenty of sun loungers and vendors too! If you're not interested they don't bother you. Playa del Carmen is a short taxi ride away and is costs 120 pesos each way, about 5£, and it has loads of shops! Overall, we had a great time at Riu Yucatan, we met lovely people, the atmosphere in the hotel is very relaxed and familiar and I will go back there :)

    May 27, 2019
  • 4.0 star tripadvisor rating
    Good Hotel

    We stayed here four years ago and it was good then and is still a great hotel for a holiday the rooms were good the facilities also good and in general friendly staff. BUT!!! I’m probably being picky but since they have given the Riu Tequila a complete facelift and into a five star hotel Riu have neglected the Yucatan There is an obvious staff shortage from 4 years ago I think staff have defected to the Tequila. The waiter staff in the dining hall are run ragged having to multi task. The bit that spoilt it for me was the appalling bar service sometimes there were only two working at a four sided bar so if you stood in the wrong place you weren’t getting served and our downfall as brits is we use a queuing system this is a concept sadly lost to the eastern europeans who have the manners of a vulture. The reception bar is a nightmare they shouldn’t make coffee at the bar there should be a self service machine because you have to wait too long to get served. My advice is to use the bar by the quiet pool the guy there is brilliant or go to the Riu Tequila which you are able to use their facilities the night entertainment is better and the bar runs like clockwork. The bar issues are more of an annoyance it really doesn’t reflect the rest of the hotel.

    May 27, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819