Hotel Overview

2019 Resort Added Values

Free Symbolic Weddings: Restrictions apply-see applebeachbrides.com.

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 


A smaller, more intimate resort, Riu Playacar offers pastel colored villa-style blocks of rooms immersed in tropical gardens. This resort is colorfully decorated with tropical treasures of the Caribbean, including hand painted murals of birds and banana trees. Ideal for the free-spirited traveler who values beach, casual appealing surroundings, and relaxation, this playful hotel is truly a tropical paradise! 


Four restaurants include traditional Italian and Asian cuisine, and a steakhouse. The active traveler will always have something to do! With activities such as pool volleyball, windsurfing, body boards, snorkeling, kayaking, scuba lesson in the pool - the fun never stops! 


The staff at Riu Playacar is outstanding, catering to guests' every need. Just lie down, relax, and enjoy the warm weather and stunning atmosphere of Playa del Carmen. Guests staying at Riu Playacar have exchange privileges with Riu Tequila and Riu Yucatan (dinner dining excluded). Be sure to explore all these hotels have to offer!


There have also been several renovations to the resort, including changes to both indoor and outdoor areas, refurbished guest rooms that evoke a modern touch, three new infinity pools that sit next to the beach, and a new children's pool with water slides and a redesigned mini-club. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 


Location

Playa del Carmen - Beach
Cancun, Mexico (CUN) : 37 miles

Property Information

Year Built: 2000
Accessible rooms: 4
Floors: 3
Total rooms: 386

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 6480 reviews
  • 5.0 star tripadvisor rating
    Marimol

    Marimol at the reception has been fantastic. She went out of her way and ensured that we get the best room possible. Throughout the stay she follows up if we are happy with the room and the service. Great job Marimol. Great hotel, great people and awesome service. One of the best place i have stayed for holidays. Vinay & Usha Sharma

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Super

    Stayed here with my partner for my 40th birthday. Had an amazing time! Food is excellent, main buffet restaurant is superb and the steakhouse and Italian were both very good. Drinks are plentiful, service good. Brilliant location in the beach had plenty of morning and sunset walks. Rooms spacious and cleaned daily. Swim up bar was visited daily 🥰. Also went on a TUI excursion to Isla mujeres would definitely recommend this trip we had a wonderful day. Walked into playa del Carmen(5th Avenue) took around 20 mins well worth it lots of shops bars and a couple of nice quirky beach bars. Great holiday and will return.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Beautiful Setting

    From the tie we arrived to the time we left we had a wonderful stay at the Rui Playacar the food was lovely especially the ribs in the steak house. The staff were amazing especially the entertainment staff Eddie and Javier who made sure everyone was included in the fun both daytime and nighttime. Drinks were plentiful and if you asked you could get branded spirits. The rooms were cleaned everyday and were spotless. The evening entertainment was ok but you could visit the Rui Tequila which was a bit livelier in the night. Had a great time at both the white party and neon party. Would definitely stay again. Highly recommended.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Riu Playacar

    Excellent hotel Staff all wonderful couldn't do enough for us. Well set out on the beach. Entertainment staff great especially Javier and Claudia. Beach great not a lot of seaweed but what there was got cleaned up every morning tractors on the beach at first light. All the walkways were cleaned every morning and the gardens were very well maintained. Food excellent the waiters were great especially Willie and Omar.

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    Fabulous

    We are currently staying here, the food is fabulous, plenty of choice, fast service at the bars, cocktails are very good too. Rooms are clean, comfortable and showers have good power. We stayed last year and decided to return, we are happy we did as everything was the same. Value for money is outstanding! Well done Riu

    Nov 13, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319