Hotel Overview

2019 Resort Added Values!
Wedding: Free Wedding. Restrictions apply-See for more details.

Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options. 

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style decor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12. 

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new area just for children! 

Dining options include à la carte specialties like Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 416


Hotel Details


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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 6392 reviews
  • 5.0 star tripadvisor rating
    Amazing resort!

    My husband and I went to this resort on November 29, 2019 for I week. The resort was lovely, the people were so friendly especially our waitress, Natherine in the buffet restaurant. She was truly a lovely person. I was ill for about 24 hours and did not show up for meals with my husband and she was genuinely concerned and gave me a great big hug when I returned. The weather was glorious as were the beach and the ocean. We tried all the restaurants and the food was good in all. The buffet was great too. The only thing that I was disappointed in, was the jerk chicken at the jerk hut on the beach. We get really good jerk chicken from Sunrise restaurant in Toronto, and the chicken at the jerk hut was just kind of bland. The bus ride to the hotel even though it was a bit long, was not too bad. They had Red Stripe beer on the bus that you could purchase and check in was a breeze. We loved our room too. The entertainment was fairly good. One night in particular was really good, they had a steel band orchestra, called Silver Wings and they were excellent. I highly recommend this resort.

    Dec 10, 2019
  • 4.0 star tripadvisor rating
    Treated like VIP :)

    Just returned back from Riu Palace after 5 beautiful days and the post-vacation blues are SERIOUS. Of all the resorts I have been to, this has been the most beautiful and welcoming resort. A helpful note: we tipped often although not every time. Tipping is up to your discretion but the staff workers are very grateful for tips. I'll start with the good: The hotel shuttle transportation they offer for a small fee is SOO worth it. The drive took about 2 hours (we stopped at a nice bar on the water for a bathroom break). Upon arrival the property looked very clean and we were welcomed with a rum punch. Checkin was a breeze and we stayed in room 4305. The room was SOO spacious and was cleaned everyday. We loved that the in-room bar had beer but also four different types of liquor for your choosing. The food: by far the BEST all inclusive buffet food I have ever had. We landed on Thursday night which happened to be lobster night. Soo good. The options for breakfast lunch and dinner were amazing and they always had some type of speciality dish going on in the buffet. Also, shoutout to Mr. T who was our waiter at the buffet who made us feel like absolute royalty. Even had rose petals waiting at our table. We also tried the steakhouse which was so good. I got a lobster tail with a steak and it was delicious. Every server truly took care of us and made sure our needs were met. We didn't try any of the other specialty menus as the food options didn't look inviting (my boyfriend is picky) The beach: GORGEOUS WHITE SAND AND WARM CLEAR WATER. Seriously we would be at the beach from 9am until sundown some days. There are bartenders that cater to you while on the beach but we found just going to the bar ourselves was quicker. The Jerk Hut is a MUST. There are vendors on the beach and while some people thought they were pushy, my boyfriend and I loved chatting with them and getting to know people from the island. We did a few excursions through the vendors on the beach and found that we could normally reason with them to get a good price. i HIGHLY recommend going to Booby Point, you can pick out your own lobster and have a nice man cook it right there for you. Bars/Entertainment: I loved the bars and the bartenders were so fun! Special shoutout to Demar who always had the party going and making us the best drinks and shots. The nightly shows were definitly fun to watch and i loved the live bands they had at night. The pool bar was also very lively and we loved the jumbo jenga Now on to the bad: First, after about 11pm the resort goes QUIET. The bars shut down and there is no place to get alcoholic drinks. You can go to the 24 hour lounge but all that is offered is beer. i would HIGHLYYYYY suggest there be some form of late night bar/club for those of us who like to engage in nightlife. Also, the 24 hour room service and the 24 hour lounge needs WAY better food. For all of the other restaurants having amazing food, we were really let down to see the options for food after 11pm. Lastly, I wish there was more day time activities on the beach. It seemed like there was a lot at the three pools but not too many at the beach. Overally, this was the most amazing place. The hotel staff were amazing, we loved the profressional photographers around the resort and we made so many friendly connections with the people there. I would suggest this resort 10000 times over as they truly do take care of you and treat you like VIP. Thank you Riu Palace for the most amazing 5 days. We WILL be back!

    Dec 10, 2019
  • 5.0 star tripadvisor rating
    5 Star Amazing Hotel

    Just got back from our 2 week stay at the RIU Tropical Bay and I can hands down say this is such an amazing resort. Everything is clean and well kept, the staff are amazing, very friendly and helpful. The buffet dinner is superb. The best food I've had at a buffet with a huge variety of choices including Jamaican cuisine, italian, lots of meat options, fish, salads and loads of dessert, with different options daily. There are multiple cooking stations so you can see chefs cooking in front of you. There is a great Jerk hut on the beach which is included for lunchtimes. The beach is beautiful and a stone's throw away from your room. Evening entertainment is great and the entertainment team are very funny and welcoming. 3 huge swimming pools and games on the beach. There is a kiosk by the pools to get beach towels from in exchange for a towel card that you will receive when you arrive - so no need to pack one. There is also a taxi service at the front desk of the hotel for when you want to venture out into Negril, so make sure to take advantage as the drivers are so lovely and will give you great tips on best places to go/eat. This was our 2nd resort holiday and I can honestly say that RIU Tropical Bay ticks all the boxes and we will definitely be returning. Our only tiny drawback was that the beds could be improved - mattresses are a bit hard and pillows not that great BUT having said that I would still return.

    Dec 10, 2019
  • 4.0 star tripadvisor rating
    Love RIU Tropical Bay

    We thoroughly enjoyed ourselves at RIU Tropical Bay. Wonderful staff and accommodations. I would give 5 stars if the restaurant food was more than ok. Also, there was a mix up upon check in. We were given someone else’s room which was a garden room. We went back to desk and were given oxen front which was fantastic! Can’t wait to go back!

    Dec 10, 2019
  • 5.0 star tripadvisor rating
    Frist class

    This was our 3rd visit and it won't be our last. This is a 5 star hotel in everyway, from cleaning staff to management. Everyone is so attentive, caring and happy. The rooms are emaculate, the food and drink is great, pools clean, beach and sea amazing. I can't rate this hotel highly enough and look forward to going back again.

    Dec 09, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319