Hotel Overview

2019 Exceptional Value!

Wedding: Free Wedding. Restrictions apply-see

Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options. 

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style decor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12. 

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new area just for children! 

Dining options include à la carte specialties like Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 416


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies:: At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 6136 reviews
  • 5.0 star tripadvisor rating
    Wedding renewals 10 years

    Absolutely brilliant holiday fantastic place some of the friendliest staff I have ever come across. Food fantastic. Well worth the visit. Crystal restaurant superb well looked after by the staff in here. Nothing to much trouble. Every staff member couldn’t do enough for you apart from 1 staff member who worked for the entertainment staff Chicken 🐓 he was quite rude to my 9yr old son laughed at him when he fell over which I thought was disgusting when asked why he was laughing his reply was cos he could. Apart from this incident amazing holiday.

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Beautiful resort & beach!

    The resort & the beach were absolutely beautiful. The rooms & bathrooms were spacious & remodeled. The grounds were very nice. The resort was the perfect size so you didn’t have to walk forever to get to anything. We had oceanfront room, so we woke up to the beautiful beach every day. The staff was always friendly, smiling & helpful. The food at the buffet was so good, we didn’t bother going to any of the restaurants & the staff at the buffet were awesome. The only thing we think would have made our vacation nicer, is if the resort had security on the beach so the local vendors didn’t constantly harass you.

    Jun 02, 2019
  • 5.0 star tripadvisor rating

    We were married on May 24 and arrived here on May 25 at night. We were exhausted and Dwight checked us in. It took about 4 minutes. Dwight was professional and very sweet. Our bags were taken to our room by a gentleman who gave us a brief lay-out of the hotel. The buffet was still open so we went for a quick bite. Even late at about 9pm there was a wide selection of fresh and absolutely delicious food. We were given a table in Kevin's section. Kevin was very friendly, interactive, hard-working, and attentive. we have chosen his section ever since. The room was beautiful and clean, the grounds spotless, the beach and sand are complete bliss! The water is clear with loads of starfish. There are loads of lounges, no need to reserve one early in the morning. But it would be good if they provided umbrellas for shade as there are not enough trees. We are very quiet people so did not participate in the entertainment or activities, but from all the cheers and laughter, and people gathered, it seemed like a good time. The nightly shows were packed and had a good vibe, and we were able to pick that up just passing by. I only have one complaint but I could not remove a star because so many other aspects went beyond our expectations. The hotel has a no-smoking policy but they do not enforce it. We can't sit on our patio unless we want to breathe in the constant cigarette smoke from the next door neighbors. And combined with the humidity it is just revolting. Also, despite the no-smoking policy, people openly smoke on the beach and use the sand as their giant ashtray - yuck! The clean-up crew tries to clean up the cigarette butts, there are just too many. For me, the best review about anywhere is whether or not the staff are treated well and if they like their job. The staff are some of the hardest working people that I know - they are constantly moving. They appear to be genuinely happy and are always smiling and talkative. I asked a few if they like working here and they all give an enthusiastic yes followed by they are treated well, enjoy meeting people from around the world and work with a great team. Our first week has ended and we are here for a blissful second week. We have a ground floor ocean front room and are so happy with it. We are in building 4 at the quiet end of the beach. If you want a quiet area ask for building 4 or 5. As this is our Honeymoon the hotel sent over a bottle of sparkling wine, dessert, and a congratulations note - feeling all loved up! Buffets: the food is delicious! There is a lot of choice, and it is always fresh. Most buffets that we have been to are ok, but this is actually delicious and there is a wide variety to choose from including lots of fresh fruit and salads. We have already started planning our next vacation for November. Choose this hotel for the decor, the cleanliness, the white sand and crystal clear waters, the fresh delicious buffets, the tropical trees, plants, flowers, the good vibe entertainments, and the professional and happy staff who genuinely seem to love being here!

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Riu Palace Tropical Bay, Jamaica

    This was by far the best hotel my wife and I have been to on what was our third visit to Jamaica. really friendly and attentive staff, particularly Winston & Andre , who are to be commended. Our room was super , as was every aspect of our holiday, from the beach to food & entertainment. Maybe the only drawback was the journey time from the Airport after a long flight, but we soon got over that.

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Six times & counting.

    If the beach & ocean water quality are what you are looking for, this is the place. Excellent food & top notch service. Staff from front desk to pool hut treat you like an old friend. Kids under about 15 are bored here. Great place for adults, not ideal for families with young children.

    Jun 01, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919