Hotel Overview

2019 Resort Added Values!
Wedding: Free Wedding. Restrictions apply-see

Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Nestled along a vast expanse of pristine Jamaican beachfront, this splendid All-Inclusive resort combines old-world charm with modern convenience. Carefully planned to the last detail, Riu Palace Tropical Bay will surpass all expectations, offering an array of sports and activities, comfortable air-conditioned accommodations, and a selection of delectable dining options. 

Accommodations are junior suites and feature Free WiFi, a flat screen TV, a mini-bar, and liquor dispenser. Guests will love the Victorian-style decor, the pool area beverage service, the nightly entertainment, and non-motorized watersports. RiuLand Mini-Club provides activities and fun for kids ages 4-12. 

Sports and activities include table tennis, volleyball, windsurfing, sailing, kayaking, and body boarding. Every evening, the RIU staff puts on an entertaining show for its guests. Looking to dance the night away? Down the beach, at Riu Negril, Pacha Disco is open six nights a week, and entrance and drinks are included! There are also three pools, a swim-up bar, and a brand new area just for children! 

Dining options include à la carte specialties like Fusion, Japanese, and Grill Steakhouse. A traditional Jamaican Jerk barbecue is available six times a week. An assortment of snacks and lunches, as well as a patisserie and ice cream parlor are also available. For additional options, guests can walk down the beach to Riu Negril for more amazing snacks!


Negril - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 44 miles

Property Information

Year Built: 2001
Last Renovation: 2018
Total available rooms and suites: 416


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies:: At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Transfer Policy:

A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:

Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 6169 reviews
  • 5.0 star tripadvisor rating
    Chilled, Welcomed & Looked After

    From start to finish the service given from the staff at this hotel is faultless and comes without the uncomfortable loitering for a tip. The hotel is spotless with rooms attended to daily without fail. The restaurants are varied but you can get all the same food in the main buffet one and it is just as good, even better one night when the steak I got topped anything I ate in the steakhouse. I'm sure there are many to mention but I would like to point out Twain who worked at breakfast time and Althea who worked in the evenings as these two were superb and couldn't do enough for us. Twain even making chocolate milkshakes at breakfast time as our son didn't like strawberry or banana! The location is great with a choice of staying by the pool or walking straight on to the beach. The best compliment I could give is that should I return to Jamaica, I would choose this hotel again. It wouldn't be a review without some negatives and they are minor; There are three pools, all of similar sizes. One of which has the swim up bar and some adult activities late in the afternoon which get a little bit over the top with the drink fuelled participants and yet young children are still in attendance and it just got a bit uncomfortable. The middle one has a water polo net and the third one is quieter and ideal. However, the third one, apart from the underwater sunbeds, has no shallow area, and is 4ft deep which is not suitable for younger kids as they can never touch the bottom to splash about. They can, however, do this in the sea 100 yards away. As an adult, you can walk quite far out before it gets deep which is very enjoyable although there are the odd Stingray hanging around just to make you feel a little tense. The evening entertainment was a bit bland except for the African night and the kids club is a bit dated but Bubbles is an excellent chaperone. The poolside rules are laxed and it's very difficult for staff to hold guests accountable but when one is smoking in the pool you would expect them to be at least quietly chastised.

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    Amazing hotel, left on a bad note

    The resort is unbelievably amazing we loved every single bit of it! The beach in particular is brilliant, just a word of caution I got stung in the sea and the market five minutes up on the beach is full of mosquitoes so I would avoid that. Three pools all with different vibes to suit your mood each day. The entertainment staff are so hard working and brilliant. The bar staff and food service staff could not do enough for you and made you feel really special. Unfortunately the mini bar service isn’t everyday as stated which we did not mind at all but called reception for some water one night when we went out to dinner and a few packs of cigarettes were stolen from our room. We told reception in the morning just to inform them but they put all the blame on us stating we must of misplaced them, not even a ‘sorry we will look into it’ just completely dismissed. We had to then buy the cigarettes in the gift shop which were overpriced. I was very unhappy with their reaction and every encounter with the reception staff left us feeling the same way. They don’t seem to be bothered about anything, so I wouldn’t expect too much from them. Shame to leave the trip on a bad note but brilliant trip in general!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    50th birthday present!

    Sheer Luxury! Staff so friendly, especially at the pool/ beach bar! We had the same waiter breakfast & lunch (Winston) he was amazing! Could not do enough for you, tipped him a dollar every meal & a tip when we left! Beach beautiful & food outstanding! Would love to return to Jamaica! People can’t do enough for you. All restaurants are superb! You will find everything & anything you need! Will not be disappointed at all!!!! Beautiful place!❤️❤️❤️

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Still a great resort!!

    My husband and I spent 10 days there to celebrate my 60th in May. Check in was a breeze and I had emailed ahead about a ground floor, ocean front room and we were not disappointed! The renovations are nice and modern, such a change from what is was 2 years ago when we were there last. The beach is far the best we’ve seen. And the vendors can be annoying, esp when you pay so much for a vacation. The entertainment team does their best to keep everyone busy. We only ate at the buffet and steak house, no complaints with either. We only had an issue with our room not being cleaned 1 time and some towel shortage, but it was resolved. Nothing to ruin our time there. You can nitpick anywhere you go or you can choose to enjoy the positive-esp in such a gorgeous place! Shout out to Natherine, our breakfast and lunch server, who we also had 2 years ago. She took excellent care of us and had a wonderful birthday breakfast surprise for me! Althea was our dinner server, who was also fabulous. The only suggestion I have is they need more servers on the beach during the day, though the walk to the bar did me good after eating so much! Thank you Riu for making my 60th such a special one. You have some of the best staff here, I would consider having them train staff in some other countries. I hope to see you again next year!!

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Perfect 🍹

    We are into day 5 and this hotel is fab. The beach is beautiful and makes a great stroll first thing before breakfast. The jerk chicken is tasty and food in Buffett ok. If you have booked you won’t be disappointed

    Jun 16, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919