Guests staying at Riu Palace Tropical Bay have full access of the resort facilities at Riu Negril.
Important Information: Restrictions apply and transportation is available but not included. Consult hotel upon arrival for more information.
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Drinks service at the pool
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment programme as described. Activities include: kayaking, snorkel gear, 1 scuba tryout in the pool, RiuFit program, beach volleyball, Stand up paddle surfing
Free use of wellness facilities (gym)
Room Service 24 Hours a day
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment
Turndown Service
RiuLand kids club (4-7 and 8-12)
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Resort Details
- All-Inclusive, 24-hours
All meals and snacks:
Breakfast:
- Full American breakfast buffet and on the spot cooking stations, fruits, juices and Cava
- Continental breakfast/snackLunch:
- Hot and cold buffet and on the spot cooking stations
- Pizzas, pasta, salads and assorted desserts
- Jerk (traditional Jamaican barbecue) station (6 times a week)Dinner:
- Buffets and on the spot cooking stations
- Special evenings: Theme buffets (twice a week) - Various Lounges/Bars
- Plaza Bar
- Lounge Bar
- Lobby Bar
- Reggae bar
- Various Restaurants- Bloody Bay
- Hakuchi
- Krystal
- Rimini
- 24-hour front desk
- 24-hour room service
- Accessible facilities
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- 24-hour front desk
- 24-hour room service
- Complies with Local/State/Federal laws for disabled
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Concierge desk
- Elevators Not Available
- Exercise gym
- Free high speed internet connection
- Free parking
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars
- Meal Plan Type: All Inclusive
- Pool
- Restaurant
- Safe deposit box
- Spa†
- Tennis court
- Tour/sightseeing desk
- Water sports
† Fees may apply
- Children's pool
Children's swimming pool.
- Children's program, onsiteDaytime entertainment program for children.
- Direct access to a beach
- Fitness center on-siteRestricted to guests 18 years and older.
- Hot tubThere is 1 outdoor hot tub.
- Non-Motorized Water Sports- Windsurfing
- Sailing
- Snorkeling equipment
- Kayaking
- Body boarding - Pool
Three swimming pools, one with Jacuzzi.
Offering complimentary sun loungers, towels and parasols by the pool.
- Spa †Renova Spa offering various beauty treatments.
- Golf †There is a golf course located within a mile of the property.
- On-site EntertainmentDaytime entertainment program for adults
Daytime entertainment program for children from 4 to 12 years of age (daily)
Shows, Riu Evening Program or live music (daily)
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8354 reviews
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Apr 20, 2025Perfection in every area
Another amazing stay here after staying last April. Hotel great can’t fault anything - clean, tidy, nice food, plenty of sun loungers, great entertainment, brilliant service from all & the most amazing beach 🏖️ with crystal clear water 🌊 Special mention to a few of the staff we dealt with directly at the hotel. First of all Beverly at reception who was very accommodating in getting ourselves & our daughter rooms next to each other. Then we had Damian, Twain, Derval, Christine whose service in the Nergril restaurant was first class & not forgetting Michelle’s omelettes 😋. We loved all the restaurants but our favourite was the steak restaurant great food, great service from all the staff. Shaun was brilliant in providing us table service & also Martin he has the most infectious smile who you can’t help but warm to 😊. The Entertainment team as always full of energy getting all involved & made to feel welcome. Special mention to Advance, Oshane, Zeus, Marcus, Lady T, Samoy, Spotlight who are an essential part of making this hotel what it is & making our stay all the more better. We had an exceptional cleaner in Paula who always left our room looking like a show home 🧼.. We did a couple excursions while there & we dealt with Okacha from Scuba Caribe he approached us on our first day & explained what they had to offer then he left us to it to make our minds up no pressure selling which we don’t like, so highly recommended going through him. Will miss my early morning chats with Patroy about the football ⚽️. Last but certainly not least Osmart (Willing) one of the ground keepers these guys go under the radar as most of the work is done before many people are awake. He works really hard to make sure the beach is clean & tidy for the guests, he’s always smiling & enjoys the job. We will be booking again as soon as the travel agents open again Tuesday morning. We’re already counting down the days until we return to this little slice of heaven. Until next time, thank you to the whole team for making our stay unforgettable! 👏
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Apr 18, 2025
Palace Tropical Bay-beautiful place
The rooms are very nice and clean. Staff are very kind and friendly. Beach is so perfect! Crystal clear and white sand. Some fish and star fish in the water. Drinks are yummy, food is yummy. The buffet is very big and has a ton of variety. The Jerk Hut open for lunch is incredible! Lots for kids to do, if they don’t want to be in the water. Pools are nice. We went on a catamaran cruise to see the sunset, snorkel, and Rick’s Cafe. We booked through Jam West. Our driver, Chunni, was great! Loved him. The water was too rough to snorkel at the main place so they took us to the water right by Rick’s to snorkel. Not much to see there but a couple fish, star fish, small lobster. If you are envisioning a cafe like I was(smaller quiet setting) it most definitely is the opposite. It is a loud, large party where 100s of people are drinking, dancing, eating, smoking, jumping off cliffs…. The complete party pkg if that’s what you want. Not for me though. It was people back to back, side to side, going up and down a small rock staircase. Food was good though. The catamaran was LOUD also, good music but loud. It was pure chaos actually from start to finish. We were just expecting something different as a family cruise. The onsite photographers are good and will seek you out the entire trip if you don’t say No right away. They all take a “no thank you” well which is nice. We don’t say no at first and then seemed to be followed around for more. The photos are very pretty though and you don’t have to buy any if you don’t want to. The locals can be all the beach to sell their goods and take no’s well also, but it’s how they make their living so they are persistent. The ride to and from the airport is long, through small towns, winding roads, wild drivers, and people all over. It was close to 2 hours to get to our resort. Only way to do it though. All in all this resort is great. Felt safe and well taken care of. Although It all seems rushed when staff get you to a table or put beads in your hair, it’s not because they’re rude, it’s because they just want to get as many people in and out to make more tip money. We tipped housekeeping $5 every time she came. We didn’t need her everyday. We tipped $1 here $1 there for drinks. $5 for buffet or Jerk Hut. Drivers we gave a little more because we were thankful they knew what they were doing and we were safe. But many people don’t tip at all, your choice. I think Jamaica is a party everyday, so you may have to seek out some quiet if that’s what you want.
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Apr 17, 2025
Amazing start to finish
I came here for my wedding 22 of us and we loved it start to finish. Wedding planner was brilliant Sophie! Thank you so much for everything you done for us. I work for Tui in England and will be highly recommending this property to all my clients along with other rius I’ve stayed at. Thanks for a great time and ile see you again soon
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Apr 16, 2025
Girls trip
Loved Riu Palace. Everyone that worked there was so friendly and helpful. Everything including the beach was kept very clean. Visited for a girls trip and definitely will be going back. **If you visit be sure to get the jerk chicken that’s made out on the beach for lunch. Delicious!
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Apr 16, 2025
Stay at the Riu Palace
We cannot say enough about our stay at the Riu Tropical Palace. From the time we step foot on the premises until we left, we were well taken care of. Special thanks you to Deandria at reception, Kamika at the Negril restaurants and the bartenders, Andre, Richard, Andrew and all of these others that made sure we were refreshed. These are the reason that we will be back at your beautiful resort. The app was an easy tool to use. I appreciate that you can make reservations at any time without visiting a desk. We also used it for some minor maintenance issues in our room. They issues were addressed very quickly.
- AdvisoryJAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
- AdvisoryGuest staying at Riu Palace Tropical Bay are able to use Riu Negril facilities. Guest staying at Riu Negril are not able to use Riu Palace Tropical Bay facilities.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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