Hotel Overview

2019 Resort Added Value

Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).

Enjoy Punta Cana at its finest! This 24-hour all-inclusive paradise is located on a stunning white sand beach. The pristine Caribbean Sea provides the perfect setting for water activities and a glorious backdrop for sunbathing on the white sand. Nighttime entertainment includes live music and RIU theme shows. 

For a taste of tranquility, relax in the sauna and Jacuzzi at the Renova Spa. Other services include a beauty salon and a complimentary gym. 

Dining options are plentiful with six restaurants featuring scrumptious cuisine such as Japanese, International buffet, Italian, Brazilian, Fusion, and a Grill Steakhouse. The sports bar is open 24-hours, and the swim-up bar serves refreshing tropical drinks during the day. Guests also enjoy exchange privileges with Riu Bambu and Riu Naiboa (dinner dining excluded). 

Caribbean Street is a marketplace located on the RIU grounds for your convenience. Play a game of pool at the billiards or view pictures at the photo studio and lab. At Riu Palace Punta Cana, everything is at your fingertips.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 16 miles

Property Information

Year Built: 2006
Floors: 4
Total rooms: 612

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. 

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 1152 reviews
  • 3.0 star tripadvisor rating
    Disappointing

    Hello everyone, This was our first time staying at a Riu resort but have stayed at many other all-inclusive resorts to compare Riu to. When we checked in, they did not provide us with any information about where to gain information for the entertainment or if we could visit the other RIU resorts that are next door. Let me say that the pools and gardens are very well kept. The rooms are okay, no wow but very comfortable. It was a hit and miss leaving hand towels, and we had different room cleaning personnel daily. The entertainment was very disappointing; the only thing good was the pool party which was off-site. The food was the same for breakfast and lunch at the buffet. The restaurants had very little to choose from, but the most troubling part was that we saw roaches in all the restaurants except for the sushi one. This was reported. One of the waiters said it was just a bug that circles the lights, but it was a roach. The staff did not talk to you unless you started the conversation. If they passed by, they would not greet you. I believe this has to do with the supervisor or manager running the different areas. In the lobby cafe, the staff all smiled and greeted you and asked what they could get for you right away and always with a smile. Everywhere else, it was just different. We did, however, find that Kelvin, who we ordered our drinks from during the evening entertainment was very attentive and greeted us as soon as he saw us but not just us everyone he saw.

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    Great

    loved my stay and will be back asap. start to finish everyone is so helpful and hard working with a smile on their face. entertainment team are very friendly. one disappointing thing is the nights there is a pool party there is no show on for the people who don’t attend, especially those with children as these are adults only.

    Oct 13, 2019
  • 5.0 star tripadvisor rating
    Couples get away

    Pulling up at this most beautiful hotel , stunning, Firstly the staff are wonderful and nothing is to much trouble. After two weeks stay and have nothing to moan or complain about , everything was great , of course I would recommend a holiday here , ok ! But there was one really bad thing it was at the airport! We had a two and half hour wait in customs hall , the airport can’t handle the volume of people , so be prepared! But saying that it didn’t spoilt are time in the beautiful Dominican Republic 🇩🇴.

    Oct 12, 2019
  • 4.0 star tripadvisor rating
    It's good

    When we pulled up outside the hotel it was a definite wow from our bus,it does look beautiful and the cleaning staff do an amazing job they are always cleaning.The restaurants are hit or miss we thought the steakhouse was best and the Krystal the worst and the Chinese really slow service and people being seved before us who came in after us.The rooms are really nice and big,the beach is one of the best I have ever seen.So overall the hotel and all the service staff are definitely a 5 star,so why have I only given 4 stars ? Because the entertainment and the entertainment staff is the worst I have ever seen we saw the e them for a couple of hours in the morning and an hour at nigh a couple of times a week the shows were boring and when they have the pool parties down the road there is no entertainment at the hotel at all so if you have children or are not a fan of pool parties then you are left with nothing,so come on riu we are all guests and you really do need a huge improvement In your entertainment programme especially in the evening's,would I go again probably not although it was a beautiful hotel with an amazing beach the entertainment let's this hotel down

    Oct 09, 2019
  • 5.0 star tripadvisor rating
    Riu nice, Heads up on Sunwing

    We just came back from the Riu Palace. We normally stay at Riu's and have always been happy. They have an excellent cappuccino shop there. We found it very relaxing travelling in low season. There were empty lounge chairs on the beach & extra room at the restaurants. While it is not an adults only place, the only kids were the ones too young to be in school. The beach is long and sandy, no rocks. Some people were saying that the water is not as clear but I attribute that to the waves churning up the sand. The places where the water is very clear usually have lots of rocks that can't be churned up! However, we traveled with Sunwing Vacations. There was no mention that it was not a direct flight when we were vacation shopping. I called to book and the girl said that there was as a stop off in Puerto Plata to let people off and take on some passengers going home as well. We were ok with a stop over. However, we had to deplane in Puerto Plata and go through security again before getting back on! It was very similar to having a connecting flight and not a simple stop over when going through Punta Cana. It's good to know this before signing on. For those people going to Puerto Plata, they have direct flight going there but a stop over at Punta Cana when going home. It seems that this may be Sunwing's normal schedule in low season. Therefore be ready for a stop over/ connecting flight type flight when booking with Sunwing during low season to the Dominican.

    Oct 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519