Hotel Overview

2019 Resort Added Values

Free Symbolic Weddings: Restrictions apply - see applebeachbrides.com.

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.


The 24-hour all-inclusive Riu Palace Peninsula is located at the heart of Cancun. The resort is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.


Enjoy a day of relaxing by taking care of your body in the Renova Spa. There are a variety of treatments to choose from to relax the mind, body and soul. The gym, steam bath, and Jacuzzi are free of charge. Get your heart pumping with daily activities including volleyball, RiuLand Mini-Club, and watersports, including windsurfing, kayaking, and snorkeling. 


Whatever your taste buds desire, you are sure to be satisfied with a huge variety of cuisine, from local to international recipes. Buffets and on-the-spot cooking stations are available nightly and feature a theme buffet three times a week, and à la carterestaurants include Japanese, Fusion, Italian, Mexican, and a Grill and steakhouse. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy a buffet breakfast every day with fresh, tropical juice. 


Live shows, music, and other entertainment keep adults entertained all day and night. Non-stop fun awaits at the other three RIU Hotels in Cancun! Guests staying at Riu Palace Peninsula have exchange privileges at Riu Caribe, Riu Cancun, and Riu Palace Las Americas (dinner dining excluded).

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies:Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges

Maid: Included in vacation price.
Bellman: Included in vacation price.

Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 6463 reviews
  • 5.0 star tripadvisor rating
    9 days in paradise.

    Beautiful Resort. Delicious food. Great service. What more can I ask for. LOL. Well maybe longer vacation next time. Close to the Marina. Beautiful turquoise beach your allowed in the other 4 Riu resorts free.

    Aug 11, 2019
  • 4.0 star tripadvisor rating
    Good, Fun family time

    Our family, 30 persons, had a family reunion at Hotel Riu Palace Peninsula to celebrate our parents' 60th anniversary. It was a good, fun time. Hotel was clean, with friendly staff. Food was good, many choices, although mostly American. Only one little problem was the front desk. It took more than 30 minutes to check us in. Must be a new guy at front desk, but his supervisor did not provide much help. Overall, it was a good hotel.

    Aug 10, 2019
  • 3.0 star tripadvisor rating
    A little over rated

    Stayed at This location from 8-1st to 8-7th. PROS: Rooms are clean and a good size ,higher rooms have a better view and the service is absolutely great.Average food at different restaurants and the food was good apart from the Japanese one that was not edible and we left in the middle of the meal.the staff at any one of the restaurants/pools ETC were great the grounds are clean and well maintained ,pools are hot after 12 pm but I guess there is nothing they can do about that Cons: The showers were terrible despite the hotel staff trying to fix it ,it turns extremely hot and then cold making it impossible to take a shower.we had two rooms and both had the same issue. we were also told that we can eat at any Riu in Cancun but that was not the case as we tried another palace hotel and they denied service to us and basically we wasted our time and money getting there and get disappointed. Overall not a five star hotel comparing it with other RIU or even Fiesta Americana If you are looking for a five star hotel try a different one

    Aug 08, 2019
  • 5.0 star tripadvisor rating
    Anniversary trip

    Excellent hotel, great food and outstanding service,Maday and Adriana provided us with excellent service every day for breakfast. with beautiful beach around the hotel it's like having a private beach we loved it, easy to go to plaza caracol and la isla and planning to come back next year,

    Aug 07, 2019
  • 5.0 star tripadvisor rating
    Tried a different resort this time, 1st time in Riu

    It was a last-minute plan to visit Cancun with family. The resort was great but there were some restrictions for little things. The views and room were great. The beach was beautiful too. The staff was extremely nice and helpful in every way. Always smiling and willing to help in every way. Overall a great experience.

    Aug 06, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519