Hotel Overview

The 24-hour all-inclusive Riu Palace Peninsula is located at the heart of Cancun. The resort is situated on a dazzling stretch of white sand beach and framed by tropical vegetation and crystal clear turquoise water.

Enjoy a day of relaxing by taking care of your body in the Renova Spa. There are a variety of treatments to choose from to relax the mind, body and soul. The gym, steam bath, and Jacuzzi are free of charge. Get your heart pumping with daily activities including volleyball, RiuLand Mini-Club, and watersports, including windsurfing, kayaking, and snorkeling. 

Whatever your taste buds desire, you are sure to be satisfied with a huge variety of cuisine, from local to international recipes. Buffets and on-the-spot cooking stations are available nightly and feature a theme buffet three times a week, and à la carterestaurants include Japanese, Fusion, Italian, Mexican, and a Grill and steakhouse. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy a buffet breakfast every day with fresh, tropical juice. 

Live shows, music, and other entertainment keep adults entertained all day and night. Non-stop fun awaits at the other three RIU Hotels in Cancun! Guests staying at Riu Palace Peninsula have exchange privileges at Riu Caribe, Riu Cancun, and Riu Palace Las Americas (dinner dining excluded).

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2011
Floors: 20
Total rooms: 562

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory ***Important Information For Our Guests*** Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The state of Quintana Roo will be charging a sanitation tax of $76.00 MXN (approx. $5 USD) per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Service Charges
Maid: Included in vacation price.
Bellman: Included in vacation price.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 8757 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great all-inclusive

    Great resort. They’re constantly cleaning and maintaining the property. The staff is AMAZING, attentive, and prompt. The service level is high whether it’s in-room, beachside, or poolside. The restaurants aren’t great, stick to the buffet. Concerning the food options, the buffet selections are endless and they do some things surprisingly well (especially breakfast, all the chicken dishes, fantastic paella, and the buffet ribeye is better than the steakhouse ribeye), but a lot of the rest is hit or very big miss. Probably the biggest food surprise is the limited (and not well executed) Mexican options. For local food, explore the off-resort options. From a location standpoint, the resort is close to the airport and 5 minutes walking distance to the ferry dock where you catch a ride to Isla Mujeres, theres a very good convenience store, and some other shopping (I didn’t explore any of the shops so I can’t give any opinion on them).

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Holiday in Cancun

    We spent 7 nights at this all inclusive magnificent 5 stars hotel- what a lovely pleasant stay it was - the room was spacious and the balcony gave us a wonderful view of the sea. The pictures on the website is exactly what you get. The pools, the surrounding white Sandy clear beach, the facilities were brilliant- even a couple of day of Storm Helene failed to ruin our stay. Everyone at the hotel was friendly and helpful, big smile all round and of course made our stayed extremely pleasant and enjoyable- the food at all the restaurants were top notch, the buffet at all time were very good. Absolutely excellent and would stay there again any time! Thank you and well done!

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Riu Palace Penensula, Cancun

    Our stay was to celebrate our 30th wedding anniversary. The photos of the resort understate the beauty of the resort. Our junior suite accomodation breathtaking.

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Everyone should spend time in a paradise like this, it should be a LAW

    By far the best hotel I have ever stayed at in my life. I went to celebrate my wedding anniversary with my beautiful wife and we were treated with so much love and affection from the very first day. At the reception we met a young lady who welcomed us with joy and love and offered us drinks and, since it was our wedding anniversary, gave us a room upgrade. My hat goes off to Kevin and Miguel, who are the leaders of their areas, who were like lifelong friends, always super attentive and giving us tips about the city and always serving us with mastery. I recommend that everyone who can go stay there; you won't regret it.

    Oct 03, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Holiday

    Amazing holiday, couldn't fault a thing! We'll even be back to get married there in the close future x

    Oct 02, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.