Hotel Overview

2019 Resort Added Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

A 24-hour all-inclusive paradise! The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. This luxurious and elegant resort is the ideal place for vacationers seeking total relaxation in a sumptuous environment and in the comfort of RIU's Premium brand. 

Surrounded by beautiful Banderas Bay and protected by the stunning Sierra Madre Mountains, Riu Palace Pacifico is a nature lover's dream. The serene beach is a stunning backdrop from the infinity pool. Poolside beverage service is available, so just sit, relax, and enjoy the view! Non-motorized watersports include windsurfing, sailing, and kayaking. 

The five restaurants serve up sumptuous cuisine, including Fusion, Japanese, Mexican, Grill Steakhouse, and International meals. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy unlimited domestic and select imported drinks at the five bars, including a swim-up bar. Also, each junior suite is equipped with a mini-bar and liquor dispenser. 

Nighttime entertainment is close by - take a short stroll to Riu Vallarta or Riu Jalisco and dance the night away at the disco. Entrance and drinks are included! Or, sit down, relax, and enjoy a live show. Entertainment is nightly at the resort, for those not wanting to leave the hotel grounds. RiuLand Mini-Club is nonstop fun for kids ages 4-12!

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2008
Accessible rooms: 4
Floors: 9
Total rooms: 445

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Occupancy Requirements - Guests booking any 2 Bedroom Family Suite must have a minimum of 3 adults or 2 adults and 2 children (between ages 2-12). If your reservation does not meet one of these occupancy requirements, your reservation will be denied.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 4971 reviews
  • 5.0 star tripadvisor rating
    Ronnie and Andrea

    Just returned from the Palace Paifico, what a gem of a place it is. This was our third visit over the last 5 years and it has been amazing every time. Now I could waffle about all the details of different areas etc. but you can read the brochure and other reviews. We would like to offer a personal big thank you to ALL the staff across ALL areas, cleaners to managers, with special thanks to the following people. Reception- Cecelia and Oscar Room maid - Blasa Chef- Carlos - makes a great spaghetti Restaurant peninsula- Julian - breakfast - always ready with the tea and coffee Paola- lunch - amazing lady Nacho - lunch Miguel- Em Juan and Eduardo- supervisors Bar, people in the Peite Pigalle- Adrian, supervisor, Angel - makes the best Old Fashioned, after I taught him :-) Jenny- Blanca- Jajaira- Regina Armando- pool bar As we can say is thank you ,these folks and all the rest of the staff make the place what it is, along with the amazing food.

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Another return visit!

    Love this hotel. The whole experience is wonderful. I have visited many times and find each trip as wonderful as the last one. The food establishments have great food, and you have a choice of going to a high class restaurant, or visiting the buffet, with its amazing variety of food. The staff is friendly, efficient and helpful.The rooms are very clean and the Jr suites are large. There are a few family rooms available, as well as wonderful suites with an outside personal spa. This remains one of the nicest hotels I have visited.

    Jun 17, 2019
  • 5.0 star tripadvisor rating
    A fantastic holiday, fabulous hotel, friendly staff.

    We have just come back from a 14 day trip at the Rui Palace Pacifico. We just wanted to say thank you to all the staff who made the trip very special. We can’t fault your hotel the cleanliness, delicious food (especially the seafood). You really couldn’t ask for anything more. Special mention to José Luis who kept the drinks flowing all day on the beach. If you want to buy jewellery go down to the beach and find Rudy he will look after you and do you a deal. His friend Samuel will book any trips for you a lot cheaper than anywhere else. The hotel manager is a great guy too who finds the time to speak to the guests. we will never forget our fantastic holiday. The best time of the day is at 3 o’clock when everyone gathers in the pool bar it’s the most amazing atmosphere.

    Jun 17, 2019
  • 5.0 star tripadvisor rating
    Family holiday

    Family holiday with daughters, son in laws and grandchildren. The hotel, location, facilities and staff were superb, any minor problems were rectified immediately and without question. Junior suites are spacious, comfortable and well serviced by housekeeping staff. We ate in both self service and a la carte restaurants, The variety and quality of the food was exceptional as was the choice of wines and other drinks served. Transport to surounding areas was safe and affordable from the hotel. Highly recommended for both couples and families

    Jun 16, 2019
  • 1.0 star tripadvisor rating
    Just want to unpack

    We arrived 24 hrs ago. For a 14 night stay here. Our view from our room is a building construction site. We asked reception to move us. The hotel is not full. We offerred to pay for upgrade. We just want a room we can sit on our balcony. Come back tomorrow they said. So we have. Handing our key in at 9.30am. So we are still sitting in reception awaiting a room. Come back at 1pm they said. We came back at 2.30. No room. Plenty of others checking in. Beware if ur not a platinum guest, which altho weve been to many Riu weve never registered for. They couldnt care less weve been travelling for 2 days an cant unpack as we dont want a room that is opposite a construction site. So just sitting here waiting

    Jun 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519