Hotel Overview

2019 Resort Added Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

A 24-hour all-inclusive paradise! The Riu Palace Pacifico is located on Flamingos Beach, only a two-minute drive from Riu Vallarta and Riu Jalisco, and only nine miles away from downtown Puerto Vallarta. Magnificent architecture and elegant furnishings combined with unparalleled service offer guests the highest level of distinction. This luxurious and elegant resort is the ideal place for vacationers seeking total relaxation in a sumptuous environment and in the comfort of RIU's Premium brand. 

Surrounded by beautiful Banderas Bay and protected by the stunning Sierra Madre Mountains, Riu Palace Pacifico is a nature lover's dream. The serene beach is a stunning backdrop from the infinity pool. Poolside beverage service is available, so just sit, relax, and enjoy the view! Non-motorized watersports include windsurfing, sailing, and kayaking. 

The five restaurants serve up sumptuous cuisine, including Fusion, Japanese, Mexican, Grill Steakhouse, and International meals. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Enjoy unlimited domestic and select imported drinks at the five bars, including a swim-up bar. Also, each junior suite is equipped with a mini-bar and liquor dispenser. 

Nighttime entertainment is close by - take a short stroll to Riu Vallarta or Riu Jalisco and dance the night away at the disco. Entrance and drinks are included! Or, sit down, relax, and enjoy a live show. Entertainment is nightly at the resort, for those not wanting to leave the hotel grounds. RiuLand Mini-Club is nonstop fun for kids ages 4-12!


Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2008
Accessible rooms: 4
Floors: 9
Total rooms: 445


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Occupancy Requirements - Guests booking any 2 Bedroom Family Suite must have a minimum of 3 adults or 2 adults and 2 children (between ages 2-12). If your reservation does not meet one of these occupancy requirements, your reservation will be denied.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fee are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 5187 reviews
  • 4.0 star tripadvisor rating
    Excellent Hotel and Staff....Room could have been better

    I stayed here with my Wife and 18 year old daughter in early November. The hotel, the staff, the cleanliness, the food, the pool, the beach, the entertainment etc were all amazing. My only complaint was that the room was not really as advertised. We were told there would be 2 double beds. In fact there were 2 beds that were 3/4 size doubles, pushed close together. This meant my wife was sleeping on the crack between the beds and had poor sleep as a result. Rooms are also dated with a shower over a deep tub, as opposed to a walk in shower. Room was also overlooking scrub land and a building site. Despite the room, we had a fantastic holiday & I would not hesitate to return. Finally, please note that the Hotel is in Flamingos, which is a suburb of Nuevo Vallarta. This is about 45 mins drive by Taxi to Puerto Vallarta.

    Nov 18, 2019
  • 5.0 star tripadvisor rating
    Our 1st Stay at a Riu Hotel.

    First time we stayed at a Riu Resort. Always had the impression that they were too big. Well we were pleasantly surprised. Our room and our view was amazing. Everything about this hotel was immaculate. The beach was fabulous. The only thing we wish was different is that we would have liked to see at least one more pool. Because the bar pool is adjoined to the only pool, people don’t leave their seats. Ya know they are constantly voiding in the water. 😝

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Nothing to complain about here!

    As the title says, there really is nothing to complain about to the extent of making a fuss, the food is superb from all 4 restaurants and including the buffet restaurant which I have to say is exceptional, so much choice, there is no one that cannot find something suitable here, the chefs really do excel here. The bar staff round the pool and on the beach work so hard and never stop. No thirsty folk with them around! The hotel, so impressive from the minute you walk into reception area, staff cleaning morning noon and night. The only niggle would be the bathroom could be updated and the plumbing as the shower could be a bit slow but to be honest the luxury that surrounds you more than compensates. Highly recommend this hotel and would defo go back.

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    A totally enjoyable experience.

    This is our first time to Puerto Vallarta and the Pacific side. After 5 times to the Caribbean side of Mexico we fancied a change. Puerto Vallarta is beautiful. The hotel is fantastic. Transfer was 25 mins. Check in was quick, along with a refreshing welcome drink after an 11 hour journey. The Rooms are a good size with optics, coffee machine and fridge with water beer and sodas. Only thing that would be great would be more pillows than one as they are quite thin. A call to reception though resolved this. The food in the buffet, fantastic. So much choice it’s hard not to be greedy and over indulge. The speciality restaurants we tried were Krystal, La Toscana and the Guacamole Mexican. All were tasty and the service great. Drinks and choice was great, there are many brands to choose from. The pool area is good. Slightly Loud as the day goes on so we went to the beach as we wanted a chilled environment. The beach is beautiful. The day starts calm but a slight wind picks up towards the afternoon which is welcomed as at this time of year it is quite warm. Only niggle is there are no umbrellas so you need to go sit under a tree If you need shade. You can though go to the Mega Supermarket which has everything for 75 Pesos and buy an umbrella which you can use all holiday. There was always plenty of beds no up early morning reserving required. Now to the staff. Absolutely fantastic and two particular people made our holiday. Karelli and Roger on the beach, they just made our holiday a chilled experience. We never left our sunbeds unless to go eat. They were constant in bringing us drinks. Even to the point of just coming with our Gin & Tonic and beers without asking. Restaurant service amazing, glasses always filled. We did tip and to be honest there was no pressure too but gratitude for making our holiday so relaxing just made us want too. The Tui rep Jenny was great and very knowledgeable of the area so go too the meeting which was approx 45 mins. We went on the Hidden Mexico trip. It was absolutely amazing. We went out at 7.30am which you get a taxi to Puerto Vallarta to meet the tour guides and was back for 5,30. We went deep into the jungle on an open truck. Visited a roadside bakery which is ran by locals. Saw ancient ruins, went to a small Mexican village and a botanical garden. The lunch was delicious. Traditionally made Mexican and very plentiful. The tour was ran by Vallarta Adventures through Tui and our guide Sarah was brilliant. She Talked us through every inch of our trip. Now a little review for Tui. Tui Premium on the Dreamliner is fantastic. Though we have traveled in economy many times and found the service and comfort more than acceptable the Premium is an even more enjoyable experience. Films that are just out at the Cinema, food so tasty, I’m not a big lover of plane food. The drinks plentiful, extra legroom to stretch out, seats that can be reclined without affecting the person behind. We found the cabin staff absolutely brilliant. Their personalities were fun and they couldn’t do enough. We love Mexico. The country, the people and the food are wonderful. The whole holiday was amazing and we would definitely return to this hotel.

    Nov 15, 2019
  • 5.0 star tripadvisor rating

    Thank You so much for a wonderful holiday from October 24th till November 8th 2019..Our room was amazing and the view could not possible have been better. The service from all of your staff was above what you would expect it was Execellant... We enjoyed ourselves so much we have already booked two more dates for 2020..

    Nov 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319