Hotel Promotions
Elite Club Amenities
The guest staying in the Elite Club categories receive the following amenities:

• Premium room locations.
• Access to exclusive Elite Club lounge.
• Access to exclusive designated Elite Club beach area.
• Access to exclusive premium branded drinks at selected bars.
• Upgraded in-room liquor dispenser with premium brands.
• Upgraded minibar with snacks and bottle of wine.
• Upgraded room service menu.
• In-room aromatherapy.
• Exclusive welcome gift.
• Exclusive Elite Club a-la-carte restaurant for dinner.
• Exclusive restaurant for breakfast, including a-la-carte menu options.
• Dinner reservation available for the a-la carte restaurants through
the RIU App.
• Dedicated check in area and Elite Club wristband.
• Confirmed late check out until 1 PM and early check in based on
availability.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 04 Jan 2024 to 23 Dec 2026
Travel Dates: 04 Jan 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $500 in Resort Credits.
Guests will receive up to $500 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $630 in Resort Credits.
Guests will receive up to $630 in coupons per room towards the purchase of Spa Services, Scuba Diving, Wedding Services, Rental Car, and Photography.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 14 Dec 2023 to 22 Dec 2025
Travel Dates: 24 Dec 2023 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive 
- Surprise welcome gift in the room
- Small bottle of Tequila
- King Bed ( subject to availability)
- Late Check out (subject to availability at time of departure)
Complimentary upgrade to next available room category ( subject to availability and upon request)
- $35 Spa Credit for a selected service in "Specials for couples" category (120 min)

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Emission date of less than 90 days
Applicable Dates:
Booking Dates: 27 Jun 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The All-Inclusive program includes the following amenities:

• All meals, snacks, and beverages 
• Room service 24 hours a day
• Regularly restocked minibar and liquor dispenser
• Drink service at the pool
• Group fitness activities in the RiuFit area
• Beach volleyball court, kayaking, small catamaran, bodyboarding
• Daytime entertainment program (daily)
• Live music, shows & Riu entertainment (daily)
• WiFi throughout the hotel
• Taxes and tips included

Important Information:  Redemption information will be provided by the hotel at check-in.  All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 10 Jul 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Pacifico have full access of the resort facilities at:

• Riu Vallarta
• Riu Jalisco.

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Feb 2023 to 23 Dec 2026
Travel Dates: 02 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner Only
  • Guacamole
    Mexican a-la-carte restaurant with starters buffet. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Kyoto
    A-la-carte restaurant serving Asian cuisine. Dinner only.
  • La Peninsula
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner.
  • La Toscana
    Italian a-la-carte restaurant with starters and desserts buffet. Dinner Only.
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Tiki Taco
    Tacos. Lunch only.
  • Various Lounges/Bars
    - Sports Bar 24 hours with snacks
    - Marlin Swim-up Bar 
    - Daiquiri Lobby Bar
    - Bolero Theatre Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Elite Club Lounge exclusively for Elite Club guests
    - Elite Club Beach Bar exclusively for Elite Club guests
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Spa†
  • Steam bath
  • Wakeup service
  • Water sports†

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Non-Motorized Water Sports
    This includes catamarans, kayaking, body boards and 1 introductory scuba diving lesson in the pool.
  • Pool
    There is 3 pool on-site. 

  • Spa †
    There is 1 indoor hot tub. 
Off-Site Recreation
  • Golf †

    A golf course is located within a mile of the hotel that provides preferential conditions and additional value to our guests. 

  • Motorized Water Sports †
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 6992 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    2nd year in a row and will be going back

    This was my wife's 2nd year in a row at this resort and we can definitely say because of the staff and the overall experience 2 years in a row, we will be making it a third. We love this resort for the fact that the staff make you feel at home. When it comes to the staff they are all very friendly but we will call out Tomas, Antonio, and Alfonso on the day and night staff in the buffet area, absolutely amazing service from them. JOSE who services the beach drinks does an absolutely amazing job and honestly everyone from room cleaning staff to the front desk, there the reasons we will be making it a third trip in a row

    Jan 25, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great Stay Except...

    We have stayed at the Riu Palace Pacifico several times as well as other Rius and have been RIU rewards members for many years. The new renovations are exceptional and we enjoyed everything about it including the new restaurants, pools etc. The beds are a BIG improvement as well. The only thing that you could work on is the service in the Sports Bar. It is actually terrible. On our last day we wanted to get a meal before we had to go to the airport but simply couldn't get them to bring us any food despite several requests and other tables who were seated after us getting their orders. We complained to the manager in the restaurant as well as the front desk. We eventually had to leave for the airport without a meal. A truly sad and upsetting way to end what was otherwise an excellent vacation.

    Jan 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Beautiful resort!!

    Loved our vacation at RIU Palace Pacifico. Beautiful resort, great food and wonderful atmosphere. Highly recommended!

    Jan 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best All Inclusive experience ever!

    Loved everything about RIU Palace Pacifico! Not a single thing to complain about. Food was awesome and drinks were great. Tried all the a'la carte restaurants except the Steak House and they were all very good - Italian was our favourite. Loved the Cappuccino and Sports Bar as well. Nice to have the option of the 3 pools. Layout of resort makes everything convenient. Room was beautiful and bed was very comfortable which has not always been our experience at other all inclusive so a major bonus. Staff were wonderful and service was also great.

    Jan 24, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    RIU Palace Pacifico is awesome!

    Wonderful time at Riu Palace Pacifico in Nuevo Vallarta. Had a wonderful time. Great food, great hospitality, good beach

    Jan 24, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted. EFFECTIVE FROM 03/30/21

    Transfer Policy - A price may display, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fee are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.