Hotel Promotions
Elite Club Amenities
 The guest staying in the Elite Club categories receive the following amenities:
•In-room aromatherapy and privileged location 
•Exclusive welcome gift, dedicated check in area and Elite Club wristband 
•Late check-out until 1 PM and early check-in based on availability. 
•Upgraded in room liquor dispenser with top brands. 
•Upgraded minibar with snacks and bottle of wine or cava. 
•Access to "Elite Club Lounge" with exclusive premium branded drinks at the lobby 
•Reserved area on the beach with "Elite Club Beach" exclusive bar 
•Elite Club Restaurant"

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 14 May 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions.
Guests celebrating their honeymoon with us will receive the following amenities:

• Surprise welcome gift in their room.                                                                                                            
• Small bottle of Rum
• King bed (subject to availability at time of check-in) 
• Late check-out (subject to availability at time of departure) 
• Complimentary upgrade to next available room category (subject to availability and upon request)    


To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in. Marriage must be within 90 days of arrival.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;27 Jun 2024 to 23 Dec 2025
Travel Dates: 24 Dec 2025 to 23 Dec 2026;24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $1426 in Resort Credits.
Guests will receive up to $1426 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $2086 in Resort Credits.
Guests will receive up to $2086 in coupons per room towards the purchase of Spa Services, Scuba Diving, Golf, Rental Car, Photography,Casino, Shopping and Wedding Services.  Additional details will be provided upon check-in at the hotel.

Important Information: Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 28 Nov 2024 to 22 Dec 2025
Travel Dates: 24 Dec 2024 to 23 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges.
Guests have daytime use of the following Riu properties:Riu Palace Bavaro, Riu Bambu and Riu Palace Punta Cana . Guests may use facilities at these resorts, including the beach, pools, and bars. Guests may also enjoy lunch at these properties. Restrictions apply and transportation is not included. Consult hotel upon arrival for more information.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities

The All-Inclusive program includes the following amenities:

  Breakfast: Varied buffet, live cooking stations, fruit, juices, and Cava

  Lunch at Main Buffet with live cooking stations and assorted desserts or at "Pepe's Food" grill

  Dinner (Main restaurant): Buffet with live cooking stations and assorted desserts. A la carte dining options are also available for dinner

  Snacks 24 hours a day

  Beverages: Drinks at all bars within the Riu Resort

  Minibar and regularly restocked liquor dispenser

Sports and activities:

  Beach volleyball court

  Gym and steam bath at the Riu Resort

  3 tennis courts at the Riu Resort

  Group fitness activities in the RiuFit area

 Entertainment:

  Daytime entertainment program

  "Riu Party", theme parties for adults, several times a week

  Liv "Pacha" discotheque (open every night)

  Free entry to "Pacha" discotheque drinks included.

All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information: Redemption Information will be provided by the hotel at check-in.

Applicable Dates:
Booking Dates: 22 Oct 2024 to 23 Dec 2026
Travel Dates: 24 Dec 2024 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Elite Club Restaurant
    A-la-carte restaurant exclusively for Elite Club guests. Dinner only. Reservation required.
  • Kabuki
    A-la-carte restaurant serving Japanese cuisine. Dinner only.
  • Krystal
    A-la-carte restaurant serving fusion cuisine. Dinner only.
  • Patio
    Main Buffet restaurant with live cooking stations, serving international cuisine. Breakfast, lunch and Dinner
  • Pepe´s Food Grill
    Snacks. Lunch only.
  • Steakhouse
    A-la-carte restaurant. Dinner only.
  • Various Lounges/Bars
    - Cubano Lobby Bar: NEW Mixologist at lobby bar featuring a daily signature drink
    - The Colonial Lounge Bar
    - Sports Bar (24 Hrs)
    - Joe´s Bar
    - Capuchino Patisserie & Ice Cream Parlor
    - Coral Poolside Bar with Swim-up Bar
    - Elite Club Lounge
    - Eltie Club Beach Bar
  • Volare
    Italian a-la-carte restaurant with starters and dessert buffet. Dinner only.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf,Offsite†
  • 24-hour front desk
  • 24-hour room service
  • Beauty shop/salon†
  • Bell staff/porter
  • Car Rental Services†
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Hairdresser/barber†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Parking
  • Pool
  • Restaurant
  • Safe deposit box
  • Spa†
  • Tour/sightseeing desk
  • Wakeup service
Off-Site Amenities
  • Internet Access
On-Site Wedding Services
  • Free wedding Collection is available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com.

    To reserve your Wedding Collection, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com

† Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Gambling †
    Drinks are not included in the Casino.
  • General
    - Multipurpose Court
    - Splash Water World acuatic park in the resort
    - RiuFIT activities including aqua-aerobics
  • Gym
  • Non-Motorized Water Sports
    Windsurfing, kayaking, bodyboarding, small catamarans, snorkel gear, 1 introductory scuba lessin in the pool.
  • Pool
    Number of pools are - 4.
  • Shopping †
    Shops (Shops in the resort)
  • Spa †
    - Steam Bath
    - NEW Spa for all guests in the Punta Cana RIU Complex.
  • Tennis court
    There are 3 tennis courts.
  • Volleyball
Off-Site Recreation
  • Golf †
    -There is a golf course located within 1 mile of the property.
    -This hotel has negotiated a special golf agreement with Punta Blanca Golf Club to provide preferential conditions and additional value to our guests.
  • Motorized Water Sports †
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc. for an additional fee. They are not under RIU responsibility
On-Site Attraction
  • On-site Entertainment

    - Daytime entertainment programme for adults (daily)
    - Live music, Riu evening programme or shows (daily)
    - "Pacha" discotheque (open every night, drinks not included)

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6630 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Resort changed with no notice or compensation

    9 friends and I booked 5 rooms at the RIU Palace Macao 6 months in advance for my bachelor trip as a celebration. Upon arrival when attempting to check in I was told unapologetically that they didn’t have space at the resort we booked and that they were “upgrading” us to the RIU Palace Bavaro. We had no choice but to accept or have our entire vacation ruined. When we arrived at the Palace Bavaro the staff were again unapologetic and couldn’t explain how this would happen. On our original booking we had requested two beds in each room and when we got to our rooms all but one was a single king bed. Not only were we now in a different resort with rooms that only had one bed but this resort was also a family resort unlike the one we had booked. Families and kids are great but out of respect to those wanting a more family friendly environment an respect to our group who booked well in advance and wanted to be in an adults resort and party it up we feel like they should have gone above and beyond to make our original booking work. it doesn’t make sense to place a bachelor party of 10 young fellas in a resort like this and try to call it an upgrade. We were told several times that there were no more rooms with two beds available yet when we offered a tip to the staff suddenly rooms started to appear on their computer system, funny how that works. It’s not a bad hotel and the staff are generally good but to have an experience like this has turned me away from the RIU brand after being a class member for a number of years. They let me down when it counted most

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Absolutely Amazing, Highly Recommend!

    The resort is clean, the food is amazing, the beach was possibly the best beach I've ever visited and the service/staff were fabulous! Our group loved that it was adults only and that there was drink service on the beach!! All that being said, we were generous tippers all week to bar/ buffet/restaurant/housekeeping waitstaff. This was a very pleasing resort in all aspects. Note: It would beneficial to learn some Spanish or at minimum download a translation app.

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    birthday trip

    clean hotel get service food was excellent drinks great had great entertainment every night we stayed there for 5 nights

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great celebration vacation

    We had a great time.We will consider doing it again. The food was great and the staff was extremely friendly.

    Apr 21, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Plenty of Staff always around to help, never need to wait long!

    There is so many staff in the restaurants and buffet, bars etc. that you never need to wait long for them to bring you something. Wow, this is amazing. The beach and grounds are fantastic, there is always enough food to eat although I found the quality to be 7 or 8 out of 10. That is still very good. The buffet food was very good most days for breakfast, lunch and dinner, although it was not consistent. Not enough variety with meat/protein. For example, chicken breast was only available one of the 4 nights which seems very strange, chicken is not expensive. Not much beef. Cant get a piece of cheesecake for desert most nights but they have one with bacon bits in it which I thought was gross (called smoked cheesecake). Creative but not a hit for me. Alot of different fish. One night was seafood night and we had large shrimp and rock crab legs, this was fantastic since I like them both. They have issues with the freezing air conditioning and mould smell inside the resort in bars and inside buffet seating. Rooms are very nice and renovated and did not smell mouldy but was freezing cold (16C). I come here to get away from the cold weather and now its in the bedroom! When they turned it down, the humidity built up in the room that the mirrors were fogged up. I noticed this same issue at RIU in Mexico. They should have humidifiers to remove the moisture. I will come again but wish they would fix the mouldy smell in the inside the sports bar and hemingway bar.

    Apr 20, 2025
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions. 

    Hotel Spring Break Policies - 

    This hotel does not accept any Student/Spring Breaker Groups at any time.  


    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 01May25 - 23Dec26
    • Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.