Hotel Overview

2019 Resort Added Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.


All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more. 


Hailed for excellent dining, there is a selection of five à la carteor grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the  à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

{{title}}

Hotel Details

Onsite Dining

Show More

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

*Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.*

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 2408 reviews
  • 5.0 star tripadvisor rating
    Fantastic trip!!

    We were there for a week starting Nov 3,2019. The hotel is fabulous, The service was great all the staff were friendly and helpful! This is one clean hotel!! Our room was cleaned daily and it was great. All the restaurants and the buffet had fabulous food and great service. The beach and pools were clean and great service of drinks, all the drinks were great tasting and served top shelve drinks. This is must do trip!! The location is fantastic , shopping is right across the street! I always love staying at Riu resorts! They do need more variety at the coffee bar. Also the tv channels and reception were not good, but I didn't go there to watch tv. This is a true 5 star hotel! Yes I will return soon!

    Nov 13, 2019
  • 3.0 star tripadvisor rating
    3 couple adult trip

    We just got home from a 4 day long weekend trip. This hotel is very nice and clean. They serve top self drinks. We had a ocean view room and it was great the view was unbelievably! The only issues we had were the choice of food. They only have 5 choices and the menu’s are very limited. They food was just average. Food at Moon Palace was much better and lot of choices. We only had to wait in line one night at the steakhouse. It had a line every night and is just ok. Not sure why the line. One person in our party asked for 2 meals and was told NO. All other all inclusive hotels I have stay. You can order and eat whatever. This really bothered me! They were very stingy with the choices and amounts of food. I probably would not stay again at this hotel due to that reason. We did love the hotel and location.

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Heaven on Earth

    What's not to love? The staff, food, drinks, service, rooms, cleanliness, etc were all top notch. I've been going to this RIU for seven years, and compared to the others I've visited, there is no contest. RIU Palace Las Americas rocks!

    Nov 13, 2019
  • 5.0 star tripadvisor rating
    Exceeded my expectations!

    My first time to Mexico! The resort was just amazing! The wonderfully warm and friendly staff catered to our every need! Beautiful rooms and great food! Location also great, not far from the airport or any excursions that we chose to do. Can't wait to go back!

    Nov 12, 2019
  • 5.0 star tripadvisor rating
    Great Experience

    Best Riu I have been in Food was awesome (a lot of fresh seafood). You do not need to wait in line fir the steak and lobster restaurant -the buffet is actually better ;) The Sakoru was a great choice of Asian restaurant and Ismael was the very best waiter anyone can ask for. The indoor stake house waiter Miguel was great serving us. Try the curry lamb dish with couscous. Service in this hotel is absolutely immaculate! Cleanliness is unbelievable! I have been in a lot of Riu resorts, but this one is best so far.

    Nov 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319