Hotel Overview

2019 Resort Added Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts.


Just steps from the shops and nightlife in Cancun, the adults-only (18+) Riu Palace Las Americas is the perfect place for an all-inclusive Cancun vacation. Step into a lobby that is beyond extravagant, with great columns rising to hand-painted domes in gold leaf and floral designs, a stained glass ceiling, Edwardian furniture in rich satin and extraordinary chandeliers.


All amenities are offered for the first-class traveler: a spa with a rooftop solarium and Jacuzzi, a lavish nightclub with live shows and entertainment, and high-end suites with luxurious furnishings. An infinity pool appears to flow into the turquoise sea framing a white sand beach. Activities include table tennis, volleyball, windsurfing, snorkeling, and more. 


Hailed for excellent dining, there is a selection of five à la carteor grand buffet restaurants. Recently revamped menus now offer a wide range of cuisine and finer ingredients at the  à la carte restaurants, as well as the incorporation of a vegetarian menu in all restaurants. Fine cuisine is served at Los Arcos Italian restaurant, Sakura Japanese restaurant, Tio Pepe Mexican restaurant, Krystal Fusion restaurant, and a Grill and steakhouse. Domestic and imported drinks are served 24-hours a day and the mini-bar and liquor dispenser in the rooms are restocked regularly.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 2004
Accessible rooms: 3
Floors: 8
Total rooms: 372

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Minimum Age Condition: At least one person 21 years or older is required in every room during March and April. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
Minimum Guest Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 2145 reviews
  • 5.0 star tripadvisor rating
    first class all the way

    by far one of the best kept hotels ive ever visited. staff is so friendly, everything included. pools and are great. very tropical and relaxing. the food wasnt my favorite , but there was some good food there. and the concerts at night were fun!

    Jun 20, 2019
  • 4.0 star tripadvisor rating
    Very nice hotel to stay

    Everything was really amazing from the side of cleanliness and staff and facilities , with perfect rooms to beach we booked hotel for special birthday occasion , however its a little busy there , but we like it Best service ever

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Super comfortable facility!!!! Wonderful restaurants and staff!!

    Everything was perfect, room was awesome, such a friendly and nice staff!! Unfortunately ocean was horrible most of the days,,, A lots of weeds every day, but we walked 15 minutes to Hayat Ziva beach and it was amazing.. Our helpers from Expedia were Francisco Barrera and Lili Lopez, very amazing guys.. answered all our questions, gave us some good advises and recommendations. We would rate their job as EXCELLENT! Thank you guys, we'll be back some day..:-)))

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Once in a lifetime experience!

    Riu Las Americans has the friendliest staff and it’s the cleanest resort I’ve ever stayed at. The resort is alluring and breathtaking. My boyfriend and I looked for weeks to find the best resort to stay at for our couples vacation. We wanted something 5 star, relaxing but also alive. After a lot of searching we booked this resort and I couldn’t have asked for a greater quality place. Their superior hospitality surpasses the competitors. The staff goes way out of their way to always make sure you’re comfortable and ask if you need anything. They are always cheerful and greet you whenever you pass by in the halls. The staff is helpful with questions and recommendations on food and recreational activities. The decor and ocean view is stunning. The pictures don’t capture how beautiful and spectacular this place is. The views from the balcony are mesmerizing and the ocean sounds are calming while relaxing on your balcony. I can’t express in words how much fun and how much my boyfriend and I loved this place. We had non-stop fun and we never ran out of options for activities. The resort even provides activities like a scuba diving lesson, and kayaking. We decided to go jet skiing and parasailing. It was a seriously a once in a lifetime experience. While jet skiing we saw stingrays, and huge sea turtles when parasailing. One thing to keep in mind is to keep money for tips. I suggest converting to pesos, it’s a lot easier. We stayed 6 days and didn’t get to experience half of the things they offered on the resort and everything is clean and updated. I read some reviews about how some customers were complaining about other guests playing loud music or never having chairs available and it’s honestly nothing to worry about. There’s two pools and one is for a more lively group, while the other is less busy and is very relaxing. The chairs do fill up fast but its a big resort. My body and I went to the pool at all different hours during the day and we would at least find one chair. If you go to the pool bar I recommend the blue coral drink. Sipping it in the infinity pool looking out at the ocean is something I’ll never forget. Be aware of the vendors though if you are sitting at the edge of the pool. They do ask you to buy things but they aren’t annoying. The resort is very diverse too. It’s not just for younger couples. While we were there we met plenty of guests from all over the world and all different ages. I would definitely stay at this place again! The place was spotless, the food wasn’t bad and the beach is absolutely breathtaking!!

    Jun 19, 2019
  • 4.0 star tripadvisor rating
    Holiday for anniversary

    Hotel very good, and restaurants as well. Dress code for restaurants is very lax which we didn’t like. Glasses of wine being drunk in the pools in GLASS and not in the normal unbreakable containers. Could be a very nasty accident and mean pools being drained!

    Jun 19, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919