Hotel Overview

2019 Resort Added Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 12:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 756 reviews
  • 5.0 star tripadvisor rating
    Wonderful

    Very clean resort. The staff couldn’t have been better. The view of the crystal blue water will keep me coming back. Make sure you go over to the island. I would go back in a heartbeat if I didn’t have to work.

    Oct 11, 2019
  • 5.0 star tripadvisor rating
    May 2019

    Family Trip to Hotel Riu Palace Costa Mujeres in May 2019. The hotel was amazing, we stayed in a swim out suite which was perfect, food was some of the best we have had. The grounds are beautiful, pools are spacious and well taken care of. The only item I would note is that they need a boardwalk of some type down to the beach, the walk in the deep sand down the hill and back up was challenging. Would return in a heart beat!

    Oct 08, 2019
  • 5.0 star tripadvisor rating
    A fantastic holiday

    thoroughly enjoyed our week here - hotel is spotlessly cleaned by very hardworking but cheerful staff - beach is beautiful and the swim up 'pool' is fantastic - what an idea, where you can sit at tables on seats to sip your drink - The rooms are spacious and well equipped - breakfast and lunch are terrific and can always find something to eat at night in the buffet - staff are just marvellous and we have some great memories thank you - Nimsie in reception - were very enjoyable checked us in and very kindly arranged for a bottle of wine to be sent to our room as it was our Anniversary - so appreciated. Our flights with Tui were excellent and food and drinks were very, very good

    Oct 08, 2019
  • 5.0 star tripadvisor rating
    Fantastic hotel for a wonderful holiday

    We are currently on our last day at the hotel, after a fabulous two week stay. We booked the holiday exceptionally late notice, after our hour operator collapsed the day we were due to fly-so were limited on choice for destinations leaving from the departure airport we were already staying over at. From the moment we arrived the staff could not have been more helpful. Our son is only 20 months old and he has been made such a fuss of, his particular favourites being Brenda in the piano bar/cafe, and Calu the turtle from the kids entertainment-however all the pool bar staff and so on always had a high five and a smile for him and made him feel special. The hotel was always perfectly clean, our room well attended and fully stocked minibar. The food in the restaurant was always plentiful in choice, hot, and well presented. We didn’t venture into any of the a la carte restaurants as they didn’t open until 6.30pm and by then our son was keen for his dinner-so the buffet was more convenient for us. While we spent most time by the pool on the bar with the grill, we also visited the beach which was well kept, regularly cleaned and served by the bar, and the children’s pool with water slides between the two Riu hotels. Our only complaint on this would be that the access is stairs which isn’t easy with a pushchair, and that there are no toilets or drinks served here. However the pool itself is fantastic for little ones, with shallow water and an assortment of slides. We have had a perfect family holiday and will definitely be returning to another Riu palace hotel for our next holiday.

    Oct 07, 2019
  • 4.0 star tripadvisor rating
    Great Vacation!!!

    The only they didn't think through straight was the bathroom. If you are with a family, you have to leave the room so that people can take a shower without someone seeing them bathe in the shower and you have to go in the bathroom to get dressed. The rooms are not made for families, they were meant for couples only. Besides the room situation, this is a great hotel for families, you will not regret staying at this hotel.

    Oct 07, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519