Hotel Overview

2019 Resort Added Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 12:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 973 reviews
  • 5.0 star tripadvisor rating
    A very VERY happy anniversary

    On our arrival at this wonderful resort check-in was completed effortlessly and in record time. First impressions from the very impressive reception area were that this would be great way to spend our 5th wedding anniversary and we were not wrong. Our room was on the top floor due to the generosity of the hotel upgrading us to a partial sea view. The room itself was spacious, the cleanliness superb. The mini bar was constantly stocked, the spirits a great touch.....not to mention the plentiful amount of champagne delivered to our room. At the pool we spent most of our time relaxing at the Mezcal bar where the extremely attentive staff kept the refreshments topped up all day remembering whatever your drink of choice was be it a soft drink or cocktail. The food in the buffet restaurant was always fresh with plenty of choice and the waiters there were again extremely attentive to any needs. We only went on one excursion, across to the Isla Mujeres which can only be described as a paradise island. Once there we navigated the island in our rented golf buggy seeing plenty of iguanas on our journey. Our plan to relax our way through 10 days of sunshine for our anniversary was a complete success thanks to the amazing staff and the fantastic Riu Palace Costa Mujeres. My only regret is that it has taken me this long to leave a much deserved review thanking everyone linked to this hotel for making our first trip to Mexico a very memorable one. We were so impressed that that we have just yesterday booked to return for our 6th anniversary at the end of May only this time for a few extra nights. We look forward to making the Palace our home for another 14 nights. Thank you Riu Palace Costa Mujeres!!!

    Jan 15, 2020
  • 5.0 star tripadvisor rating
    Great Way to Bring in the New Year!

    This was our second time at this location! We are planning on returning for New Year's 2021! The food was amazing! Service was fabulous! Entertainment was outstanding! We loved volleyball in the pool every morning! Our favorite food service staff were Yenny and Alfredo! Our favorite bartender was Roger at the piano bar! The piano guy was awesome! He played our favorite songs every night! Arturo the supervisor was one of our favorites too! Because of the connections we made with numerous staff members, we will like they are family and that's what brings us back!

    Jan 13, 2020
  • 5.0 star tripadvisor rating
    Excellent property, great amenities, accommodating staff - great experience

    We stayed at the resort over the New Year and enjoyed it very much. The resort is new and the rooms are spotless. The staff is very friendly and accommodating. The food was amazing with great variety. The buffet is all you need to satisfy any picky eater. The beach and the pools have plenty of loungers and shades. The shore line is beautiful with white sand and palm trees. Kids any age can enjoy the water slides.

    Jan 13, 2020
  • 3.0 star tripadvisor rating
    Not Impressed

    2nd day here, We've walked out of the a la carte restaurants. Never have i ever saw buffets within a la cartes. Food is always served cold.salmon is sitting on a tray above the caprese salad dripping into it. Lots of foods mixing with other foods in the buffet, big no no. We very much enjoy Italian food , and the Roma was the most dissatisfying food I've ever tried.I havent had a hot dish yet. Service is good . The grounds are amazing. Next time i will save 1000 just fo to cuba.

    Jan 12, 2020
  • 5.0 star tripadvisor rating
    Dorota planned the most amazing stay at Riu Costa Mujeres for us!

    Dorota Danko from Apple Vacations planned a trip for our big group of 15 people over Thanksgiving break. We had the most amazing time, with beautiful rooms, great views, fun activities and delicious food. The entertainment team did a killer job keeping all of us busy throughout our time we spent within the resort, thank you Omar (the assistant manager of the entertainment team) for doing a great job and creating amazing experiences! A+ experience and Dorota was a huge part of the success of our trip! Very professional and knows exactly what she is doing. If you want a no hassle, worry free, fun and luxurious trip - contact Dorota for your next vacation!

    Jan 12, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319