Hotel Overview

2019 Resort Added Values!
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

Check In: 12:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating 811 reviews
  • 4.0 star tripadvisor rating
    Nice Resort

    Had a good trip. Washrooms are far apart at resort. Rooms nice. Could use more waiters at pools. No seaweed while there but ocean was wavy. A La Cartes hit and miss. Krystal the best. Buffet was good. Pepes by the pools could have been better.

    Nov 07, 2019
  • 4.0 star tripadvisor rating
    Nice but noisy.

    First impressions, ultra modern decor in reception, reminded us of a refitted hair salon, reception staff were welcoming and helpful, as we have a Riu members card we were upgraded to a swim up room which was excellent. Moving on to the hotel facilities, there were 5 pools to choose from, so no problem there, also there was the use of the water park next door at the Dunamar, a 5 min walk away, which my wife loved. The dining experience wasn't the best, the food was never hot, just luke warm, would have thought that a company like Riu who in our opinion go to a lot of trouble to make your stay an enjoyable one would have the facilities to do this ! Our other main gripe was the design of the bar and restaurant buildings, especially the main bar, all concrete and glass, the slightest noise was amplified tenfold, no soft furnishings or wood to absorb the noise, for example like the Riu Vallarta, where we have been twice, it was so noisy sometimes it was difficult to hold a conversation, and the hotel was only 50% full. After saying all that we had a lovely holiday and would continue to use Riu hotels.

    Nov 07, 2019
  • 4.0 star tripadvisor rating
    Beautiful Beach Holiday

    i have only given 4 stars due to food &service in the al a cart restaurants the steak house is the only good one.this is not what we expect from a RIU PALACE .as diamond class members we have been to other palaces .buffet food & service is great so is the bar pool beach &cappuccino.Hotel is very clean a big thank you for our lovely upgrade.

    Nov 07, 2019
  • 5.0 star tripadvisor rating
    Costa was

    This was our third 2 week holiday at this beautiful new hotel.The top management, staff,food,bars,and probably the best beach in Mexico is beyond compare.There is no question that we will certainly return here in the very near future.

    Nov 07, 2019
  • 5.0 star tripadvisor rating
    A little out of the way, but a great choice for whatever your looking for

    We booked riu palace costa mujeres as a last minute surprise trip. We were very impressed. After a long and somewhat sketchy trip from the airport, our check in couldn't be easier or quicker. No timeshare b.s. or up sales of any kind. We had a lower level room with the private swimout pool. Extremely quiet and private(at least until the shows kicked in at night). the resort is brand new and modern and it's easy to see that costa mujeres is the new area to build as we couldn't even count the number of resorts being built. The food was among the best in our dozens of times visiting Mexico. The buffet was amazing as were the individual restaurants. They offered lobster at the steak house which was great. No pants/reservations were required when we went also. I know it's off season but that was great. The servers tended to be unbelievably friendly and willing to please. The drinks were more hit than miss but overall very good. Not the best but a solid 7 out of 10. The bartenders again, were amazing. The overall vibe is what you want to make of it, there are quiet areas and crazy foam party areas and everything in between. There is always something going on and things to do. The beach is wonderful but the water was a bit rougher than I'm used too. We would definitely like to go back in the future. The food and the employees are amongst the best in mexico

    Nov 06, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319