Hotel Overview

Riu Palace Costa Mujeres offers Apple Vacationers Exclusive Perks Enjoy perks like FREE extras, upgrades, and discounts you’ll only receive by booking with Apple Vacations. Please note, not all reservations qualify, so please read all conditions to see if you are eligible.

Riu Palace Costa Mujeres sits along Bahia de Mujeres beach and offers a 24-hour all-inclusive experience that will surpass your wildest dreams! With rooms that include minibars, beverage dispensers, and balconies or terraces, it's easy to settle in and revel in a vacation like no other! 

Take a dip in one of five swimming pools, two of them with swim-up bars, or sprawl out onto the private beach area, complete with hammocks and umbrellas. Take in stunning ocean views - and maybe send some pictures to your friends and family back home - thanks to free WiFi throughout the resort! 

You'll also enjoy dining at the resort's restaurants, which include an American-style buffet with live cooking stations, as well as themed restaurants offering Japanese, Mexican, and Italian specialties. There's even a pastry shop for when you need something a little sweeter!

Additional amenities include activity programs, live shows, a complimentary gym with steam and whirlpool baths, and a Renova Spa ($). You also receive access to nearby Riu Dunamar, home to the Riu Land Kids Club, Pacha Disco, and the popular Splash Water World.

Property Information

Last Renovation: 2018
Total available rooms and suites: 670

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $32.57 Mexican Pesos (approx. $2.5 USD) per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 3716 reviews
  • 5.0 star tripadvisor rating
    Wonderful

    We are seniors and like to sleep early so we can rise very early. We had a lovely room and beautiful view but the stage was right there and terribly loud till late. That is why I gave a lie score for sleep quality. I wish we were forewarned at check in.

    May 28, 2024
  • 5.0 star tripadvisor rating
    Great hotel with loads to offer

    We have been to several Riu hotels in the Riviera Maya but this was our first time in the new resort of Costa Mujeres. The hotel was very good indeed; it was comfortable, spotlessly clean and the restaurants were great. The staff were friendly and helpful. We were there as part of our celebrations for our 40th Wedding Anniversary and the staff did everything they could to make it memorable.special thanks to Abrajam in Customer Services.

    May 27, 2024
  • 3.0 star tripadvisor rating
    DISEASE BREAKOUT - HAND FOOT MOUTH DISEASE

    DISEASE BREAKOUT - MASSIVE HAND FOOT MOUTH DISEASE BREAKOUT The resort was fine, but many kids were infected with hand foot, mouth disease, breaking out in rashes in our resort and other resorts visited by Sunwing travelers. Avoid at all costs children.

    May 27, 2024
  • 5.0 star tripadvisor rating
    Buffet Service at Riu Costa Mujeres

    Santiago Zan’s service was outstanding and very examplarary . Would highly recommend going to see him at the main buffet ! The buffet has everything you need and has different foods for every part of the day ! Service is always attentive to all your needs .

    May 26, 2024
  • 5.0 star tripadvisor rating
    Dinner time

    My server Santiago Zan was amazing and he is the best server ever. He taught us a lot of Spanish and how to pick up women. We were able to be open with him and have a lot of fun when we hang out with Santiago. He treated us well and I’m sure all the other people feel that way

    May 26, 2024

*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.