Hotel Overview

2019 Exceptional Value!

Wedding: Free Wedding. Restrictions apply-see applebeachbrides.com

Honeymoon: Surprise gift, small bottle of rum, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).

Family: Two kids 12 & under Stay Free when sharing room with two paying adults (valid 5/01-12/23/19).


Surrounded by thick woods and waterfalls, Riu Ocho Rios is the perfect place for those looking for a vacation filled with adventure. Explore the spectacular Dunn's River Falls, the beautiful botanical garden of Canbrook, and discover dolphins and sharks at Dolphin Cove. All of these attractions are just a short drive away. 


In the resort, there are many activities to keep guests entertained. Enjoy the turquoise water by windsurfing, sailing, kayaking, and snorkeling. On land, volleyball, table tennis, and a complimentary gym will keep the heart pounding. Kids have their own RiuLand Mini-Club (ages 4-12) and adults can relax and rejuvenate at the Renova Spa. 


Dining options are plentiful, with a buffet and on-the spot cooking stations, plus à la carte options that include Italian, Asian, and a Grill Steakhouse. Unlimited drinks are available 24-hours a day and each room boasts a regularly stocked mini-bar and liquor dispenser. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge).


For an upgraded stay, check out the Deluxe Wing. Deluxe Wing suites and junior suites have a Jacuzzi bathtub, Free WiFi, and concierge service. Guests of the Deluxe Wing also enjoy exclusive à la carte dining privileges at the Japanese restaurant as well as the exclusive gourmet restaurant.

Location

Ocho Rios - Beach
Montego Bay, Jamaica - Sangster (MBJ) : 65 miles

Property Information

Year Built: 2005
Floors: 6
Nonsmoking rooms: 223
Total rooms: 856

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory JAMAICA'S TOBACCO CONTROL REGULATIONS SMOKING PROHIBITED IN THE FOLLOWING PLACES: •All enclosed places (Restaurants, bars, lobby areas and rooms) •Public transportation •Work places • Government owned and occupied buildings •Health facilities including pharmacies •Sports, athletics and recreational facilities for use by the public •Educational institutions •Areas specifically for use by children • And places of collective use such as bus stops. Persons may be fined or imprisoned.
Advisory Guests are not allowed to dine in same specialty restaurant more than once in any given week.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Advisory Hotel is closed for renovations.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 9974 reviews
  • 5.0 star tripadvisor rating
    Amazing Holiday

    Me and my two daughters (14 months and 2 months) stayed here for 2 weeks as my dad was getting married, it was beautiful, everyone is friendly and will do anything for you, would definitely go again, beautiful hotel, beautiful everything, best holiday of my life, even with 2 babies. I would highly recommend.

    Jun 02, 2019
  • 1.0 star tripadvisor rating
    Half Star

    The hotel's decor and furnitures are delapidated. Even motels hasve flatscreen tv while RIU Ocho Rios has big back tv. The mattrasses are moldy and the springs poking out. I went my entire stay without an iron and working hair dryer. It is so hard to get the reception. The phone line is always busy. The food is horrible. They take forever to replenish the line. Management has 0 training and the same for the staffs. Health inspector obviouly not doing anything when the visit. I will never visit there again nor recommend that hotel.

    May 27, 2019
  • 1.0 star tripadvisor rating
    STAY HERE IF YOU WANT TO STAY IN A DUMP!

    Me and my family stayed here for what we thought would be 5 days of Jamaican bliss and was a total nightmare. We spent over 10K in rooms and not only was the resort a dump and under construction but the RIU customer relation team insulted us only offering 3,000 RIU points ($120) as if we want to pay to stay there again. Never again! Save your money. - The food was horrible and they ran out of the premium items - They ran out of Tequila for the entire resort - They placed the dirty sheets that I had taken off my bed and onto the floor, back on my bed when they cleaned my room - The facility was outdated with big box tv's - Worst of all, our floor had a wide-open elevator shaft on the 4th floor with just a board leaning against it. I feared for my 3-year old the entire time. Trust me, go somewhere else!

    May 22, 2019
  • 1.0 star tripadvisor rating
    Do not stay here - this resort does not care about the customer’s experience

    I booked a trip for my family of 7 based on a great experience in Cabo the year before. It was a total of 12 in our group. The Resort did not make us aware of the hotel shutting down for 5 months the day that we checked out. The entire week , the contractors were breaking things down and leaving hazardous equipment in the hallways and the stairways. The elevator was boarded up and the huge gap between the board and the elevator shaft was enough room for one of my 3 year old grandsons to fall 4 stories. Our room smelled like mildew and I advised the staff on 3 different occassions. I understand that they were shutting down to improve services, however, it should not have been while we were at the resort. They ran out of food items several nights and actually made fun of us at the steakhouse when they bought our group the last baked potatoe and asked that 3 people share it. Once I got home, I wrote complaints to the customer relations and all that the agent could say was that “it was a surprise that we had a bad experience”. I don’t understand how it could have been a surprise when they knew their plans for shutting things down while guests were still in the resort. To top it off, my agent provided FAR LESS than what was provided to a friend who had the same exact complaints. Not only were we treated unfairly during our stay, we were also treated unfairly when it came to the resolution. This Resort is all about money and not creating a good Brand or customer experience.

    May 22, 2019
  • 5.0 star tripadvisor rating
    A great Stay!

    We visited the Riu Ocho Rios April 3-7 for a birthday celebration with 30 other guests. We were pleasantly surprised with the service, food and property. I look forward to seeing the changes and upgrades when the property reopens later this year. The Riu is large - but easy to navigate. We stayed on the deluxe side - which was totally worth the fee to us. Some in our party did not have this option and seemingly missed out on things and wished they had it. The Jerk Shack is amazing! Employees were nice and helpful. The rooms were spacious and clean, the pools were great and the beach fabulous. We would stay here again.

    May 22, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819