LocationNegril - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policies: Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 6616 reviews
Best holiday of 2019!
Myself and a few others travelled to Jamaica for dream weekend and we booked the riu for 10nights with the idea of relaxing before and after the main events. From the moment we arrived to the moment we left we were nothing but satisfied! Every member of staff from the receptionists,bar staff,restaurant staff,cleaners even the security were incredibly pleasant and welcoming! The hotel is spotlessly clean at all times of the day and everyone is smiling! As you can imagine the staff had a lot on their hands having to accommodate both the party goers and the families wanting time to relax but they did this with ease, respect and professionalism and the vibe from all the various types of guests was positive. I believe this had a lot to do with the fantastic entertainment team who managed to bring everyone together, they are each full of energy but also ready for a quiet chat throughout the day (they make you feel at home), sitting around the pool was like being with a large family and old friends we all felt included, we chatted and laughed throughout the day. If there is one person who really fits his name then that is ‘SPOTLIGHT’ he has an incredible aura and can bring light to the darkest of rooms, he is so naturally and effortlessly entertaining and I know many of the guests anticipated his arrival for the daily entertainment.(we miss him already)! Everyone seems to enjoy their job and the bar staff are always singing and smiling, we will especially miss Fabian at the lobby bar & curtayne and Maurice at the pool bar such well mannered and pleasant gentlemen! I will be getting a group together and booking again ASAP!!!
Holiday in Negril Jamica
So nice & relaxing staff excellent singing barman in reception fantastic good atmosphere all round food excellent & our cleaner was brilliant Would definatley recommend & go there again Downside is that external trips expensive so would of liked to try more but hotel facilities very good
The gym is well structured, there are different eqiupment so that you can train your whole body, and there is also an instructor name Garrison who helps you with your workout, had a amazing abs workout with him.
Every lil thing....
Our family had a very disappointing trip. My kids enjoyed the pool, but this place was overcrowded, mediocre food, and inconsistent service. Our keys needed to be reprogrammed every single day, and we were in a building that was very far from the main reception area. It’s hard to put my finger on exactly what does not work at this hotel, but I’ll try. Only one swim up bar and of course that’s where the children want to be b/c that also happens to be where the entertainment is. The entertainment team does a good job but lots of activities devolve into sexual innuendo. Not family oriented, but I don’t know that it was for young adults either because there isn’t much to do after about 10 PM. I understand it’s Jamaica, but marijuana smoking was everywhere. Vendors on the beach & guests from the hotel bringing them food/drinks and sat down there with them. One of the five hotels requires men wear pants. The other one was closed frequently for weddings, so that left us with three buffets. Buffets are OK once in a while, but who wants to eat there three times a day, seven days a week?! Some of the staff were genuinely sweet people, while others seemed distant and annoyed. And who could blame them? Like I said, it seemed overcrowded, and I’m sure that they have to deal with rude and demanding people in the course of their day. Midway through the week our safe got locked up..For snorkeling gear you have to leave $25 cash deposit. Made it kind of hard since our cash was locked in our safe. It was a little things like this all week. Housekeeping seemed fine except for the yelling in the early morning hours and the fact that there are no lotions or anything extra in the rooms. Very unusual for a resort. Other reviewers have talked about the seaweed and the beach grass in the water, and it’s true. The Caribbean water is still very clear but it feels weird to be entangled in green glop. Others have said it is more like a cove, and I agree. I could not wait to get through the seven days and was brokenhearted that this is what my vacation had become. The morning we left, I glanced over and took one last look at the beautiful Jamaican beach sunrise and the palm trees and thought to myself that this is how I would remember our trip... out of the corner of my eye, I couldn’t help but notice as I turned, one of the marijuana dealers leisurely urinating into the beautiful Caribbean..Very fitting. Some people enjoy this resort, but I would not recommend it for families, especially with adolescent children.
Awesome family vacay
My family of four (kids 19l16) just returned from a week-long vacation at Riu Negril. We had an absolute blast. I would 100% recommend this hotel for your family vacation. Our family had a chance to catch up with one another, have great conversations, enjoy activities and games together, and relax! If you go to Riu Negril make sure to take advantage of all the activities offered and catch the shows!