Hotel Overview

2019 Resort Added Value
Honeymoon: Welcome gift, small bottle of rum, king bed (based on availability), late check-out (based on availability), Free upgrade to next room category (based on availability), and $35 spa credit per adult (restrictions apply).
Family: Two kids 12 & under Stay Free when sharing room with two paying adults (valid 5/1-12/23/19).

Discover all-inclusive bliss at Riu Naiboa! Located in beautiful Punta Cana, this resort is surrounded by stunning gardens, perfect for relaxing and enjoying a stress-free getaway in paradise.

Dine at gourmet restaurants featuring a variety of international dishes that will please every palate. Both buffet and themed restaurants offer expertly cooked meals full of delicious fruits and vegetables, which are a staple in Dominican cooking.

Activities abound at Riu Naiboa! Enjoy watersports, nightly shows, live music, shopping on Caribbean Street, and more! A gym, steam bath, and Renova Spa (fee) are also available to help you release stress and tension during your vacation!

Location

Punta Cana - Off Beach
Casa De Campo, Dominican Republic (LRM) : 56 miles
Punta Cana, Dominican Republic (PUJ) : 19 miles

Property Information

Year Built: 1993
Last Renovation: 2001
Floors: 4
Total rooms: 362

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policies: Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.


Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Spring Break Policy
Minimum Age Condition: At least one person 21 years or older is required in every room during February thru May. The Hotel reserves the right of admission and may request guests show passport or official ID to prove age. During the remainder of the year, at least one person 18 or older is required in every room. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 3823 reviews
  • 4.0 star tripadvisor rating
    Not perfect.

    Hotel showing its age,have been traveling to DM for 30 years and this hotel is not outstanding,has had a refurb at some point but now over due for another...Most staff very good but a few seem to want to be somewhere else..a dollar tip here and there make a big difference to the treatment you get,,,,my biggest problem was the biting insects,in 30 years never had so many bites on our legs even after repellent sprays and wipe,I think the problem is the strip of sunken land between the pool and the hotel,it is covered in old coconuts sold around the pool by the gardeners and then thrown into the bushes,they fill up with rain and make a perfect breeding ground for the biting little so and so's ....did see spraying going on but still lots of flying insects around 15 mins after the smoke cleared,.....Pool very good,nice that the bar was not in the pool like some hotels we have been to,lots of signs around to tell you whats not allowed but no one takes any notice such as no ball games,no inflatables no food in the pool plus no saving beds.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Great girls holiday!

    I have just returned from a 2 week holiday with my friend and loved every second! The hotel was clean and the rooms cleaned daily. Our cleaner left different flower arrangements daily. The pool area was clean and there were always sunbeds which was a bonus! The staff were really friendly and couldn't do any more. Would definitely reccomend the pool parties which are included in the all inclusive. I would definitely reccomend this hotel. Ignore the bad reviews some people complain over anything!

    Aug 08, 2019
  • 5.0 star tripadvisor rating
    Pending

    I could/can’t understand how this hotel is either 1* or 5*;intellect I checked out the people writing the reviews the bad reviews are from people that just moan moan moan. Check them out. After just returning my only complaint is with TUI,NOT THE HOTEL.Yes of course there is mosquitos ,but ‘this is the nicest hotel of the lot surrounded by jungle and surrounded with banana and mango and coconut trees of course you are going to find insects in 2 weeks I got 4 bits,but I wore Mozilla bracelets and used Mozilla wipes.the other hotels are on the sea front where there’s a breeze to keep them away,or is it the blasting music they have🤪The hotel manager and Mercedes,Blueand the reception staff are Great.However tui not there to meet on arrival 0/10, Hotel 10/10. Gin on optic would have been nice in the room...

    Aug 07, 2019
  • 2.0 star tripadvisor rating
    Awful place

    I visited here in September 2017 , the beach is the only lovely place to be with a beautiful walk on the way passing through a strip of little shops either side. The food was dreadful with flies all over it , the same slop for evening meal as you had for lunch , no choice of restaurants just the one main place, people smoking all around you with no designated areas for smoking, the pool area is very noisy, there was a terrible smell in the mornings, thank goodness for the beach or my trip would have been ruined. Never again would I book to stay in this hotel.

    Aug 03, 2019
  • 4.0 star tripadvisor rating
    Nice family vacation at Riu Naiboa

    We were a familyof 30 people that visited July 19th to 26th. This is one of 5 Riu resorts (Maco, Bambu, Bavaro, Palace) located in the complex. Check in was pretty quick and we were off to our rooms in no time. This a smaller resort and was good for us as we had 15 kids and was easy to keep an eye on them. The food was nice although a bit repetitive but then again you always get something new to try everyday. Shoutnout to Santo at the main buffet, Georgeo at the lobby bar and Diana at the snack bar by the beach. They always serve us with a smile. We took the opportunity to visit the other Riu resorts and they are amazing and we already planning to return to Riu Bavaro later this year. The Riu pool parties is a must we enjoyed ourselves. If you want an excursion just see Carlos from Sruba and you will get a great deal. We did the snorkeling and swimming at the natural pool. Overall this is a nice small hotel for families to enjoy. The only complain is people smoking everywhere although there are kids around and the rooms been in need of some refreshing. That's the only reason why I give it a 4 star. If management can designate an area for smokers and non smokers it will be much appreciated for all.

    Jul 27, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519