Hotel Overview

The hotel is located directly on the beach and near the vibrant city of Montego Bay. It consists of a 2-storey main building and several 2- and 3-storey annexes housing withmore than 800 guest rooms. After a complete refurbishment in 2020 the hotel opens like an ADULTS ONLY hotel, exclusively for adults over 18 years old. Next to the Riu Montego Bay are the Riu Palace Jamaica and Riu Reggae hotels.

ADULTS ONLY SERVICES
-Welcome drink of sparkling wine
-Concierge service
-Bathrobe
-Free WiFi throughout the hotel
-Premium-branded drinks throughout the hotel
-Speciality wine list (at an extra charge)
-Romantic dinner on the beach (at an extra charge)

ALL INCLUSIVE FACILITIES:
-All meals, snacks, domestic and imported alcoholic and non-alcoholic beverages in all hotel -bars and restaurants.
-Snacks and drinks 24 hours a day.
-Regularly refilled minibar and liquor dispenser in the guest rooms.
-In-room safe.
-Free sports, activities and entertainment programme as described.
-"Splash Water World” water park
-Free wellness facilities as described.
-Free entry to the discotheque (drinks included).
-WiFi throughout the hotel.
-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.


Location

Montego Bay-Beach
Montego Bay, Jamaica - Sangster (MBJ) : 2 miles

Property Information

Year Built: 2007
Last Renovation: 2020
Total rooms: 826

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Advisory The Splash Water Parks at Hotel will be closed one day a week for maintenance purposes (set day may change from time to time) The parks will remain in operation 6 days a week.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

Hotel Spring Break Policies - Student Groups / Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed
Early Departure Policy:
  • Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
  • Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 9820 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    For Partying, Yes!!!!

    I was at the RIU Montego Bay from August 21 to August 26, 2024. Cons: - After booking months ahead of time, my room wasn't ready when I got there. I had to wait almost 1 hour for a room. Not to mention my 11am Arrival time was pushed to 1pm due to flight delay. They really need to work on that. - There are many food options. However, the food was not so good because I didn't feel it was fresh.. However, you'll find something to eat regardless. - Please provide the housekeepers with gloves. They were excellent but always useful bare hands to pick up the linens. They need to be protected as well. - No toothbrush, toothpaste or soap bar is given. I wish they told me that ahead of time - I wish they served ice cream near the pool areas for those of us who are tired of liquor. - Can't bring no kind of food to your room. - The main lobby is so hot, they should have an or fan blowing. - The sandwiches at the nighttime sports bar is disgusting. Please have better options for late night meals when restaurants are closed. - I was supposed to have a birthday room decor but that never happened. Pros - James and Kevin at the front desk. - Christopher and Jamelia, They were servers in the main hall, loved them. - The entertainment team. They make sure that you experience pure entertainment. I would recommend only adding more diverse options for all types of music, especially carribean such as salsa, kompa, and etc. - The lifeguards. - The bar near the pools that serve the liquor. - The white party. Overall, would I come back? Yes, for partying and having fun but not for the food, most especially the main hall food.. The steak restaurant and the Italian were the best.

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Great option for a friends holiday

    Great 4 star option. There’s multiple pools, with the option to use the livelier pool party if you want to. The staff are very helpful. The rooms are large, clean and modern and the resort is super accessible. We have been here a week and never had an issue with getting a sunbed. I wouldn’t recommend for couples. It’s a nice resort but it’s more geared up to friends and they have non resident packages so you do get swarms of locals visiting in the evening to attend the entertainment. Not our scene but it didn’t bother us. We did a 2hr snorkelling trip from the hotel water centre, around £45 - excellent to break up the week RastaSafari was also an excellent trip. No issue being 15min from the airport. Planes fly over but we liked that and it’s quick from the airport. Paula at breakfast (server outside) was brilliant. Preemptive service, friendly, approachable and nothing too much trouble. She deserves a promotion!

    Oct 05, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A GOOD PLACE TO STAY FOR YOUR VACATION

    This is our 7th time at this location. We find it to be very affordable, the food,rooms,grounds & entertainment is very good. A big thanks to the staff,helpful and polite.

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Nope, no, never again!

    Booked a 5 day trip. Very basic resort, only bottom shelf liquor, pools close at 6p, not much of a beach, no room service, lack luster entertainment. The Riu app listed smoothie options at the various bars but they were actually frozen slushies and according to the bartenders the bars do not have fresh fruit. The food options at the main dining room were the same every single day. The same foods for breakfast, lunch and dinner with only minor changes. The menu at the specialty restaurants only gave 3/4 options to choose from and reservations had to be made at least 1 day in advance. They advertised the sports bar being open 24/7 with food provided but the options were very disappointing. I was expecting wings, flatbread, fries etc but instead it was a fridge with premade cold sandwiches and burgers that you are to heat in the microwave, a nacho and cheese machine with stale chips and a popcorn machine with stale popcorn and crumbs from mini patties because they dont restock often enough. The best part of my trip was the time I spent away from the resort. I would not recommend!!!

    Oct 04, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    My stay was great will definitely be back. Only problem was the smell outside but the atmosphere was good loved everythi

    Next time I hope to do more excursions but I really enjoyed myself I loved the food, drinks the ppl was very nice I just didn't like the mosquitoes.

    Oct 04, 2024

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