2020 Resort Added Values!
Honeymoon: Surprise gift, late check-out (based on availability), Free upgrade to next room category (based on request and availability), and $35 spa credit on selected couples massage (restrictions apply).
Just a few minutes from the airport, Riu Montego Bay is perfect for short stays! Located on a tranquil beach in charming Montego Bay, this resort offers a wide range of amenities to its guests. Comfort and enjoyment are top priority, and guests feel it as soon as they arrive to this all-inclusive paradise.
The many activities are perfect for families, couples, and friends. Enjoy a game of tennis and volleyball or indulge in the brilliant turquoise sea. Go kayaking, windsurfing, and sailing. Children have their own swimming pool and can partake in activities at RiuLand Mini-Club.
All guests receive a complimentary entrance to Pacha nightclub, which is open six times per week. The four bars offer unlimited domestic drinks and each room is equipped with a stocked mini-bar and liquor dispenser.
Meal options range from buffet to àla carte options like Italian and Asian. A delicious Jerk chicken station is set up six times per week serving authentic Jamaican barbecue. Snacks are available 24-hours a day. Even picky eaters will be satisfied; pizzas, pastas, and salads are served for lunch!
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.Hotel Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating7641 reviews
The hotel and surroundings are stunning and extremely well kept. Stayed here in Novemer 2019, just before it got very busy for Christmas (left on 7th Dec). The entertainments team never stopped making people smile and had sooooo much energy. The maids and drinks replenishing guys were fanrastic and kept us well stock and our room clean and tidy. I was bitterly disappointed with the food in the main restaurant and the Italian Al Carte. The food in the former, was very often luke warm or cold and the meal in the latter was certainly not of a high standard. Saving grace for me was an absolutely fantastic waitress by the name of PATRICIA - always smiling and willing to go the extra mile. Cant believe such a lovely hotel doesnt have tea and coffee in the rooms either. I know The Rui Montego is closing soon for refurbishment and improvement - I do hope they give the food and restaurants a lot of attention.
Where you meet new friends
Well I tell ya going to this resort was excellent for my husband and I. We had a great time and made some amazing new friends. Tried some new drinks, ate some new food and a great little resort. Some of the staff where absolutely incredible. Would I recommend this resort? Absolutely! We would go back again for sure. I did hear from some of the staff that it is closing down to remodel and make some additions and changes so maybe we will give it a go again after the upgrades
The Riu Montego Bay was everything we had expected/hoped for. The service was excellent. All staff were nice and accommodating. The rooms were always cleaned to a high standard. The entertainment, pool and beach were all good. Drinks were good. The hotel overall is a bit dated, definitely needs a facelift, but didn’t bother me. The only thing that we acknowledged was a bit annoying and completely out of the hotels control is that the airport is so close, planes are taking off right above us, making it extremely loud. Overall, would stay here again for sure!
Some of the best staff I have ever met
The staff was just amazing. Everyone was so friendly and helpful. The food was great. The fitness classes were very well organized. A shoutout to Flipper who taught yoga, zumba and warwe aerobics. The warter aerobics was the best I have ever taken. It was a fantastic workout and lots of fun. Yes the rooms need to be updated but they are very clean. My only complaint was the beach as the water was murky and there were lots of jellyfish. Not much the hotel can do about it.
Over priced , Worst birthday trip ever
Where do I begin & where does the nightmare end. I paid £450+ for 3 nights as a surprise for my partner I wrote it on my booking that it was his birthday could we have something special done in the room or at dinner nothing was done not even a happy birthday when he checked in. Positive first the only positive Entertainment team and bar staff work very hard they are a credit to this hotel Happy, friendly and super hard working team to make your holiday relaxing shame about the rest. Beach was kept very very clean. •Food: mixed cooking chicken with pork I don’t eat pork. •undercooked meat. Burnt food •Long lines •No reservations bookings •Extra Food left on the side to get cold then restocked in to hot plate •Jamaican section mushy over cooked food •Not many signs to what food is what •Gust left to cut own bread with nothing to cover other half of the bread or hands •Lunch is open for long but once first section of food is gone it isn’t restocked uneaten food left to get cold & dry. •poor / repeated & reused selection of food •Jerk station 8/10 only food worth lining up for. •Steak restaurants food at dinner time was the only food worth eating a little fatty & oily but honestly the only food worth it •over worked waitress that you have to wait a long time for tea in the morning & forget a drink at dinner time. •24 hours food well at night time food in sports bar cold burgers hot dogs and sandwiches which was nearly finished at 11pm when we went up old cakes and nachos My list could go on Room: •very very outdated •no usb wire plugs so had to buy plug to charge phone •Bar wasn’t restocked and spirts wasn’t even half full, •bed lining was wet & cold. •no spot lights in shower area so once curtains was drawn you could see well in the shower, glass doors would of been better. Over all it was a waste of money & time very disappointing for such a big chain company
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319