Hotel Overview

2020 Resort Added Values

Free Symbolic Weddings: Restrictions apply. See

Honeymoon: Late check-out (subject to availability at time of departure), Free upgrade to next room category (based on availability), and $35 spa credit on selected couples massages per adult (restrictions apply) 

A brand well-known for their excellence in service, RIU Hotels & Resorts bring their all-inclusive vacation experience to beautiful Playa del Carmen with the 5-star Riu Lupita hotel. Just a five minute shuttle ride to the beach, in the heart of Riviera Maya, this remarkable property has everything needed for the perfect getaway for friends, families, and couples.

There is always plenty to do at Riu Lupita. From laying out on the sun loungers beside the beach, to cooling off with a dip in the unique pool, there is something for everyone. Daily activities include windsurfing, kayaking, snorkeling, tennis, and much more. Plus, kids can enjoy the RiuLand club for kids, which features arts and crafts and a kids pool. Meanwhile, adults can relax in the Renova Spa, grab a drink at one of the bars, or enjoy a workout in the gym. 

Explore the variety of culinary experiences that await at Riu Lupita. Authentic Mexican cuisine is served up daily at the Maria Bonita restaurant, while Dante offers classic Italian favorites. The Cozumel steakhouse restaurant features grilled favorites served by the beach. After dinner, the fun continues with outstanding nightly entertainment, including live music and access to the Pacha nightclub. 

Each of the 300 guest rooms include great views from the private balcony or terrace, an in-room safe, and a minibar. Unique to Riu Hotels & Resorts, every room also features a liquor dispenser, among other elegant amenities. 


Playa del Carmen, Mexico
Cancun International Airport : 36 miles

Property Information

Total rooms: 300


Hotel Details


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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. 

The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 3733 reviews
  • 5.0 star tripadvisor rating
    Fantastic hotel and staff

    My girlfriend and I stayed at the Riu Lupita for two weeks in September 2019. We had the most amazing time, the food was great (I ate my bodyweight in guacamole and nachos) the staff were first class, especially Carlos behind the bar (who's cocktails had me smashed more than I care to remember) and Jorge who was the scuba guy by the pool, to name a few. The rooms were comfortable and cleaned every day- what more can you ask for? We did a few trips, one to Holbox and one to Tulum- both fantastic, although really expensive, I'm glad we booked through a third party as TUI was extortionate!! Other days we either went to the sister hotel for the beach (no seaweed when we visited) or made our own way into Playa del Carmen - both were also excellent. I honestly don't have a bad word to say about Riu Lupita or Mexico as a whole and wouldn't hesitate to go back. We loved it!!

    Jan 20, 2020
  • 5.0 star tripadvisor rating
    Fun trip

    It was one of the great experience of my life I really enjoyed it with my family. All hotel staff is a friendly. I meet BRENDAN he was a super nice helpful person. Every night they have live programs singing dancing cultural programs are super nice. Thanks everyone 😊😊

    Jan 20, 2020
  • 5.0 star tripadvisor rating
    Family holiday

    Great time , nice hotel not as big as tequila or others but staff nice and food etc , not on beach have to catch a 15 min bus but still ok,really nice flight incoming and returning great experience with tui , been Mexico 3 times previously and Thailand with them but the rep (David who just started representing riu lupita was not the best rep , seems disinterested and not at all bothered about you , we knew more about the place then him! We booked two trips with him and wished never gave him the commission he made from it as he’s lack of interest (not friendly manner was shocking tui need to have a look at his customer relation skills and employability , worst rep ever ! But that’s just the rep not the holiday nice place would recommend as Mexico is amazing

    Jan 16, 2020
  • 4.0 star tripadvisor rating
    Two Family Vacation

    Just came back from this lovely little resort. The week we spent there was very enjoyable! Pros: - The Staff! Everyone was so pleasant and cheerful! - Lots of places to sit at the main bar to find shade - We were a group of 8 and never had a problem sitting together (restaurants, beach loungers or around the pool) - the variety at the buffet was loved by all, even those with dietary restrictions had plenty to choose from - we loved meeting people from all over the world. this resort had the most variety of travellers we have ever met - shuttle to the beach with a stop to the entrance of 5th Ave was very punctual and even saw it stop for people when they flagged it down Cons: - No Wait staff ... we missed having the chance to order from the pool side or even just at a table by the main bar - we all found the beds extra firm... not to comfy... so no sleeping in - the mini bar fridge in the room is only stocked every other day... hard to stretch 3 beer and a couple pepsi that far for a family... - no bar near the “quiet” pool - night club was way way too loud and there was never anyone in there this resort holds too some of our highest standards ... we did meet a few couples that didn’t realize how many families with young kids would be there and one of them even moved to the Riu Yucatan to see if they’d get a different experience

    Jan 11, 2020
  • 5.0 star tripadvisor rating
    Wonderful resort even better people

    The best asset this resort has are people working there. From pick up at airport to drop of at same airport everything was wonderful. Check in was easy and very friendly. Since resort has many small buildings and I have some difficulties taking stairs I asked girl at the reception desk for ground level room and she gave me wonderful room very close to restaurant and pool but facing park so it was very quiet. I stayed for 2 weeks and I was there for Christmas I did not have single complain. RIU has high standard and this resort wasn't exception. Everything is very, very clean. Resort is not on the beach, but they have shuttle bus to the beach every 30 minutes and restaurant and bar there so that wasn't a problem for me. My room was cleaned daily and it was spotless. Day after I got there I received call from reception desk asking if everything is OK and if I need anything. Restaurants are clean and they offer good variety of nice food. Bar has good choices of drinks and my favorite was cappuccino they make wonderful cappuccino. They also offer a variety coffees with fire show. I tried once a Mexican coffee, show is great but coffee is too sweet for my taste. All employees are friendly and always trying to help. Of course they appreciate tip but they would treat you very well even if you do not give tip. After day or two all bar stuff knew what I drink in the morning and what I drink at the evening/night so they will have my drinks ready quickly. Entertainment was great and they do their best to have great shows. For me the very best show was Aztec Fire dance. That is something hard to explain it has to be seen. Tip for smokers: at the gift shop you can buy cigarettes for $8 US per pack but they have offer of 3 packs for $20. All together it was for me another great experience at RIU. I will go to RIUs any time I could.

    Jan 06, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319