Hotel Overview

2019 Resort Added Values

Free Symbolic Weddings: Restrictions apply. See applevacations.com/weddings-honeymoons.

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 


A brand well-known for their excellence in service, RIU Hotels & Resorts bring their all-inclusive vacation experience to beautiful Playa del Carmen with the 5-star Riu Lupita hotel. Just a five minute shuttle ride to the beach, in the heart of Riviera Maya, this remarkable property has everything needed for the perfect getaway for friends, families, and couples.


There is always plenty to do at Riu Lupita. From laying out on the sun loungers beside the beach, to cooling off with a dip in the unique pool, there is something for everyone. Daily activities include windsurfing, kayaking, snorkeling, tennis, and much more. Plus, kids can enjoy the RiuLand club for kids, which features arts and crafts and a kids pool. Meanwhile, adults can relax in the Renova Spa, grab a drink at one of the bars, or enjoy a workout in the gym. 


Explore the variety of culinary experiences that await at Riu Lupita. Authentic Mexican cuisine is served up daily at the Maria Bonita restaurant, while Dante offers classic Italian favorites. The Cozumel steakhouse restaurant features grilled favorites served by the beach. After dinner, the fun continues with outstanding nightly entertainment, including live music and access to the Pacha nightclub. 


Each of the 300 guest rooms include great views from the private balcony or terrace, an in-room safe, and a minibar. Unique to Riu Hotels & Resorts, every room also features a liquor dispenser, among other elegant amenities. 

Location

Playa del Carmen, Mexico
Cancun International Airport : 36 miles

Property Information

Total rooms: 300

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.  

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. 

The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.Minimum night stay restrictions may apply.Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 3682 reviews
  • 5.0 star tripadvisor rating
    Holiday 2018

    Riu lupita is a Great hotel, Great animation. Hope to go back soon. Transfer bus to the beach is amazing, you have also a drop off at 5th avenue. Scuba caribe that provides excursions is so reliable, would definitely recommend them!

    Nov 08, 2019
  • 5.0 star tripadvisor rating
    Fantastic hotel

    I honestly couldn’t be happier with our choice of hotel on our recent trip to Playa del Carmen. This hotel was fantastic. The staff were kind and attentive, the facilities were fantastic, and (most importantly) the hygiene and cleanliness were second to none. The cleaning staff worked tirelessly to ensure that all private and public areas were kept spotless. Even the communal bathrooms which I’ve found to be awful in other hotels! The food was really good. We didn’t even bother with a restaurant visit as we enjoyed the buffet food so much. We loved the Mexican food, but they catered for everyone and even the fussiest of people could find something to eat every day. If you think the foods ‘repetitive’ then that’s because you’re choosing the same things every day! There was always a choice. Drinks were amazing. The iced coffee was a must have in the mornings, cocktails were great. Bar staff were hilarious. This hotel was fairly small, especially compared to the surrounding Riu’s, but that was one of the features we liked the most. If you wanted peace and quiet you could get it. If you wanted a bit more of an energetic environment just head to the main pool. If you were in a party mood, hop on the shuttle to the beach/playacar pool. The weekly foam party was always a laugh too. This would be in the main pool, so the quiet pool would still be an option if you didn’t want to get involved. The beach was nice, and only a very short shuttle ride away from the hotel. We sometimes got a taxi instead to avoid waiting for the shuttle (every 30 mins) and this only cost £4 (100 pesos). Beach was clean, space and sunloungers were plentiful, and the life guards were always very professional. In December the Riu Lupita’s own beach bar should be re-opening, but it really makes very little difference, it’s the same beach, the same distance away, you’d just be using your own ‘beach club’. There are beach sellers on the beach who were a bit annoying, selling anything from magnets to drugs, but there’s nothing the hotels could do to stop this as all beaches in Mexico are public property, they can’t stop anyone walking on to any beach, only call the police. When the police arrive the less legitimate sellers scatter, then return later. They’re not awful though, Take no for an answer, and never try to sell anything elicit to families or children. I was only offered drugs when walking on my own. Again, you can’t hold the hotel to blame for this. The surrounding wildlife was amazing. Coatis (raccoon like animals) everywhere. They were very cheeky, but very cute and friendly. If you’re an animal lover you can get all the attention you want. If not, make a loud noise and they’ll leave you alone. Iguana’s all over the place too. Entertainment was great, but they weren’t pushy. If you didn’t want to get involved they didn’t try to make you. There was always plenty to do. Evening entertainment was good too. Big thank you to all the staff. We will be seeing you again soon!

    Oct 21, 2019
  • 5.0 star tripadvisor rating
    Food is amazing

    So pleased we didn’t go on our original trip to Cuba with Thomas cook we had to rebook and came to Mexico. This hotel is clean and the people who work here are lovely they do anything they can to make you happy. The food is very fresh and there are a lot of choices even for dairy/meat free diet. SPECIAL mention for the chefs especially luis Alberta he cooked for us most days something so outstanding and meat/dairy free we had pizza, soup and he is making us a special meal tomorrow lunch We will definitely visit again just for the outstanding food prepared by luis

    Oct 20, 2019
  • 4.0 star tripadvisor rating
    Anniversary

    Stayed 25.09.19 for 2wks, room 1427. Overall a lovely holiday. Our room was was very nice & clean. Only downside was only 1 plug socket in bedroom. Everything in hotel was clean & well kept. Staff was so friendly, would help with thing. Entertainment staff was really good, pool party was brilliant. Some evening entertainment.i didn’t enjoy, as it was in Mexican singing. Bar drinks. You had lots to choose from. But i think very good strength, as no one got drunk didn’t matter how many you had. Head bar man could be rude & made us feel uncomfortable. WiFi was free, but not in bedroom. Food was 5* so much to choose from all lovely & taste yummy. Shuttle bus to beach & shops every 30 minutes. Wildlife they are lovely too see but are a bit of a nuisance, knocking over your drinks I think they like a bit of alcohol 🤣 jump up at you for food, which can be a bit frightening when not expected.Great holiday all round.

    Oct 11, 2019
  • 4.0 star tripadvisor rating
    Great Holiday

    We had a great time at Riu Lupita. Food, drinks and staff were all excellent, especially the staff. Fresh fruit and vegetables. Lovely Mexican food. Plenty of variety and choice. Staff were very attentive and pleasant.

    Oct 09, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319