Hotel Overview

2019 Resort Added Values
Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 

Rising from an oasis of palms on a long stretch of beach, triangular turrets glimmer silver in the Vallarta sun. A white Mediterranean Palace, Riu Jalisco has walkways and gardens that surround two lagoon swimming pools. Pelicans skim waves that gently break over miles of gold sand - a beach lover's dream. The lobby and restaurants are enriched with polished wood, frescos, hand painted floral ceilings, and mosaic tiles - the signature of extraordinary RIU Resorts. The theme, the state of Jalisco, Mexico is intermingled with the decor. 

Many activities are available! Nightly entertainment includes the Disco (entrance and drinks are included) and live shows. RiuLand Mini-Club features fun activities and a playground for kids ages 4-12. Adults can also relax in the swim-up bar and mingle with new friends. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). Guests of Riu Jalisco enjoy exchange privileges with the Riu Vallarta next door (dinner restaurants excluded). 

Riu Jalisco has many dining options! Scrumptious buffets are offered at Don Emiliano, Do–a Adelita serves Mexican cuisine, Brazilian Rodizio specialties at Nayarit, Asian fare at Gran Dragon, and a Grill Steakhouse La Botana. Unlimited drinks are served at the five bars and a fully stocked mini-bar and liquor dispenser is available in all rooms. Riu Jalisco is definitely a 24-hour all-inclusive delight!

Location

Riviera Nayarit - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Or : 9 miles

Property Information

Year Built: 2002
Accessible rooms: 4
Floors: 6
Total rooms: 700

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Please note when booking a 2 Bedroom Family Room, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. The hotel will not honor/confirm bookings with 2 Adults and only 1 child.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted
Current Renovations: Description:

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.


Transfer Policy:
A price may display when children stay free, if your vacation includes transfers to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating Based on 5256 reviews
  • 2.0 star tripadvisor rating
    Exercise the options before choosing this hotel. Just sayn

    Lower your expectations before stayn here. Beach is awesome hotel is fair. Few staff members are really friendly. Fabian by far is the best he’s awesome. As for majority of others ummmmmmmm they really lack the customer service. Traveled many times to various destinations in Mexico this hotel by far is the worst. Staff wise that is. Just do research before choosing this one. My family won’t stay at Riu again nor recommend. Happy selecting and good luck.

    Jun 20, 2019
  • 1.0 star tripadvisor rating
    This place sucks.

    If you fly in and arrive before 12, they will leave you outside of the property like dogs in the heat because everyone checking out creates a mess. So sweaty and in the sun we stay. There is like a 2 hour window from when they close the cafeteria to when they open it for dinner, so if you are hungry you are going to end up eating nachos at the bar. The worst part is the air conditioning doesnt go below 25 degrees Celsius, its honestly cooler outside than in my room. The pool is dirty. The only reason I come here is to meet up with family in Mexico. But no more, save yourself the stress book somewhere else.

    Jun 16, 2019
  • 5.0 star tripadvisor rating
    Great Hotel

    As a family we are already planing our 4th stay at the Riu Jalisco this coming December this time will be 6 of us going. This place has everything for a good vacation. The service is excellent, food is great with a huge selection, the beach is amazing with beautiful sun sets, rooms are clean and spacious, swim up pool, close to the towns of Bucerias and Puerto Vallarta. Suggested time to go there would be end of November until end of April. See you in December amigos

    Jun 13, 2019
  • 4.0 star tripadvisor rating
    Riu Jalisco

    I visited Riu Jalisco in 2nd week of May for a family vacation through Sunwing. Its a family friendly resort. Had a wonderful time. Staff was very friendly. I had 16 month old with me so i was quite worried but everything was taken care of. Regular milk was available at all the stations specially in the sports bar 24x7. Rooms were not up to the mark. But the resort in totality was good. They had several restaurants which was good. Only suggestion would be to label the foods properly. Being a vegan it was a little struggle to find the vegan food due to incorrect labelling. There were plenty of lounge chairs on the property which was good. Good entertainment every evening. Kids were happy. 4 star for the Resort 3 star for room

    Jun 10, 2019
  • 4.0 star tripadvisor rating
    Lovely resort

    This is an older property but very well maintained, the food was excellent, check in and check out a breeze .... thank you Gerardo! The only thing was that the entertainment was very poor .... two nights they had karaoke, and two nights a game show, the only good show was a prehispanic dance and the beach party, Michael Jackson show was ok .... need to really improve on nightly entertainment but otherwise no issues. Beach vendors not a problem here either .... LOVED the foam pool party the best!

    May 31, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919