Hotel Overview
Location
Riviera Nayarit - BeachProperty Information
{{title}}
Hotel Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers,
One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult
terms & conditions.
Spring Break Policies - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property,
at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfers to your hotel.
General Information - Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Early Departure Penalty: 1 Night Applies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec24 - 30Apr25
- Early Departure Penalty: 2 Nights Applies: Sunday - Saturday 24Dec25 - 30Apr26
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6859 reviews
-
Dec 02, 2024Family Trip
Not only did we have 29 people, we were treated like royalty from our travel agent to everyone at the resort it made our trip a success.There are a few thing we would change, but overall we will be back.
-
Dec 02, 2024A bit far from things but overall a GREAT resort
Riu Jalisco is a family resort certainly lives up to the great reviews. The rooms & overall resort area are well kept and clean! The restaurants and buffet are all pretty decent and the fridge is well stocked w/ bottled water, pepsi, tonic water and whatnot. Reservations at the restaurants are no longer available and it’s first come, first served. No complaints about the room….King bed is quite firm but liveable. Good water pressure, lots of hot water. The ocean’s pretty much what I expected. Cleaned up daily I think and there’s a flag at the beach (green flag = ok to swim). I’ve heard in the RAINY season that alligators (or crocodiles) may migrate to the ocean if their rivers are too swollen with water. However, they almost never come onto the beach (what I was told anyways). If you walk right (ocean facing) for about an hour you’ll come to a small neighbourhood area. Then there’s the shopping across the highway. It was not recommended to walk as you have to walk along the highway. On my private transport to the resort it was pretty chaotic, fast driving, pretty random rules of the road. Tailgating at 100 kph….. I would not be that ok renting a car or worse a motorcycle here. Cab or uber to shopping should not be that expensive. A few tips: 1. For tips you can bring $1USD bills each drink and tip $3-$5 CAD/USD per day for cleaning and restocking of your room. Alternatively a 20-30 peso tip is fine for multiple tips (if you’re getting a lot of free drinks from the bar). 2. You can ask when you tip for change if you only have larger pesos. 3. If you don’t like walking long distances to & from your room try to get a room close to the elevators. YES this resort is that big. 4. Concerts appear to be on Fridays and Sundays so expect it to be noisy at night almost to 11 PM (especially if your room is closer to the stage area). 5. Uber is a bit more cheaper than cabs and ask your bellboy to verify UBER can come directly to the front area for pick up. 6. Bellboys will order you a cab and CONFIRM w/ you what price you should pay in cash. Old saying is always confirm cash fare w/your cabbie prior to starting. 7. I could not get my safe to accept any code so had to make an appointment for someone to come to my room on day 2 to sort it out. Apparently there are 3 RIU’s all grouped together and I think I’m allowed to go to one of them w/ my wristband. One RIU here is adults only. This resort is about 30-40 minutes from the airport and you pretty much have to cab it or uber to explore (each time costing perhaps $20 CAD each way). If WALKABILITY ranks higher on your list for resorts I’d find another place (though this place is fine).
-
Nov 27, 2024
Still a good resort
This Riu resort is showing its age but still a very good resort spent 7 days with family of 6 only issues were getting rooms arrived early but once we got our rooms everything went smoothly for the week food was very good in the buffet and the Italian and asian restaurants the steak house was very disappointing super slow service cold meals and poor quality of meats other than that we had no complaints about the service ,pools ,ocean beach were perfect .Resort to be renovated next August 2025 to Dec . we would return to this resort and to The Riu Vallarta anytime in the future and returning the Palace in Feb
-
Nov 26, 2024
Great resort with decent value
Stayed multiple times now with family (kids of varying ages). Something here for everyone. Good food, decent entertainment, great location. Only complaint was in the room. Beds, not so great for my taste anyway. Hard as a rock. And no door to the bathroom area. Door to the watercloset only, makes for privacy when changing challenging at times but there are ways around it I suppose. But truly a really decent hotel and nothing to stop us from returning!
-
Nov 25, 2024
Rio Resort Jalisco
Hotel was nice but out dated. Our rooms were far from the elevator. Wish there was another elevator on the far side. Food was good. Should have more options available for breakfast. At 9:00 am long lineup for buffet.Only 2 pools and crowded with children. Should have a space for adults only. Two thumbs up to women cleaning bathroom between ocean and pool. Always clean.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.