Hotel Overview

Where families, spa-lovers, active travelers and couples come for sun and luxurious sand, this inviting resort provides the perfect blend of service and smiles fronting Costa Rica’s warm Pacific Coast. Nestled amidst tropical palms and fragrant gardens, guests are treated to spacious guestrooms and suites featuring a regularly restocked in-room mini-bar and liquor dispenser; a pampering spa; fun-filled children’s amenities including a playground, activity club and pool; lighted tennis courts; a disco and 24-hour, all-inclusive restaurants and bars serving delicious cuisines ranging from Asian fare to a robust Steakhouse. Creating the perfect setting for unforgettable vacation experiences, this polished resort has something for every member of the family.

Location

Guanacaste
Liberia, Costa Rica Airport (LIR) : 30 miles
San Jose, Costa Rica Airport (SJO) : 150 miles

Property Information

Year Built: 2009
Accessible rooms: 1
All rooms non-smoking: 701
Floors: 6
Total rooms: 701

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Hotel Details

Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory Family Room: ***Important Information*** Please note when booking a Family Room, the minimum occupancy for this room category is: 2 Adults and 1 Child between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 1 Adult and 1 Child or 2 Adults.
Advisory Two Bedroom Family Suite: ***Important Information*** Please note when booking a Two Bedroom Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 2 Adults or 2 Adults and 1 Child.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.

At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.

Transfer Policy - 
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 8454 reviews
  • 5.0 star tripadvisor rating
    Cost a lot of Rica

    Hotel was good food hard beds and grumpy employees at times and hardly any of them speak English. You are not allowed to smoke anywhere on the resort the night shows are typical of most resorts kids had a blast

    Jan 17, 2020
  • 3.0 star tripadvisor rating
    Nice location and very polite staff members

    All inclusive nicely located hotel with direct access to the beach suitable to enjoy the waves and the sun. Japanese buffet restaurant was good as well as Liberia restaurant for daily breakfast and lunch. However I rated it 3 stars because the mattress and pillows where horrible, very old hair dryer that hardly heats and inefficient wifi.

    Jan 17, 2020
  • 2.0 star tripadvisor rating
    So Disappointed

    I had read reviews on this hotel prior to going and they were very mixed so I decided to go with an open mind it is a shame to say that the bad reviews were right, this hotel is definiately not a 5 star it is what you would not even expect of a 3 star hotel the tables around the pool area were filthy there were disgarded pieces of lime from drinks thrown under sun loungers and the smell of drains was awful down by the pool bar, in my room there was someones ear plug at the side of the bed on the floor and on one occasion the towels in the bathroom were left and they had holes in them :(. The staff are very friendly and can't do enough for you expecially in the buffet restaurant which we ate in most of the time food was good but it would have been nice to go into one of the other restaurants the only way you could do this was queue up around 5.30 for opening at 6pm it was like being back at school they should have a booking system even if a few days notice had to be given who wants to go on holiday to a 5 star hotel and wait in a queue for dinner ? certainly not me

    Jan 16, 2020
  • 4.0 star tripadvisor rating
    Lovely time at Riu Guanacaste

    We had a lovely time. The staff is first rate in service and friendliness. Food was excellent - even the buffet restaraunt. Pools were a nice blend of couples and families. Entertainment was available for those that were interested.

    Jan 16, 2020
  • 4.0 star tripadvisor rating
    2nd visit to Riu Guanacaste

    We visited this Riu location Jan 6-13, 2020. Unfortunately our flight was delayed and we arrived around 8pm to the resort. Despite the long line at check in the staff worked through it pretty quick and provided refreshments while we waited. The front desk staff were very friendly! Our luggage was taken off the bus and placed in the lobby. My wife and I were traveling with a baby and had a fair amount of luggage to take to our room. Unfortunately the resort does not allow guests to use the carts to bring baggage to the room (I imagine it is because there were only 2 carts) I was told to write my room number on my bags and that they would be delivered. While I have never had any issues with theft at this resort we needed to get set up right away to get our 3 month old to bed. Not a major issue but a few carts at the front available for guests to use would be phenomenal. Our room was clean and ready on arrival. We had an ocean view on the 2nd floor at the front of the hotel, amazing view! A few minor issues with the room, our toilet had to be adjusted a few times as it ran the water all the time and was clogged with another guests parting gift which required a call to the front desk. Our tub had dirty towels in it on arrival as well. Our safe was a bit of a problem as well. Had to attempt key code at least 5-10 times before it would open. I was beginning to worry that the trip was going to be a rocky road! Woke up for a run 0530. Grounds were very clean. I noticed a few people comment on reviews regarding a sewage smell near the resort. I also came across a smell in some areas but it tended to be beside standing water, don’t think it was sewage. Just didn’t run near that puddle the next day and never found it again... Buffet could use another omelette station as it had a pretty decent line in the morning. Fresh fruit was always available and the coffee was delicious. We were greeted each morning in the buffet by exceptional staff. Very friendly, truly made you feel welcome! Pools were clean and it was not difficult to find a pool chair. There were always clean towels available in the towel hut. Lunch buffet was also great though the staff at the poolside lunch buffet were not as eager to pour drinks/water as breakfast. Your table would often be full of dirty plates by the end of lunch. The resort would benefit from a few more hot vegetable options at lunch. There appeared to be an activity schedule by the pool. We saw the activity staff perform their Riu dance on the bridge over the pool every day however there was not really any organized activities and the staff were not particularly enthusiastic to get people involved. We did see “Brian” who appeared to be the leader circle the pool with a clip board once during our week to take down your room number and name and ensure you had no complaints. If you are the type who enjoys organized activities and games at the pool side, you won’t find them here. I will not that on one evening they did a pretty crazy pool party which was well done. The a la carte system needs an overhaul. We were warned by Gilbert our sunwing rep that you must line up at 530 to get into the a la carte of your choice. He was correct, but the line you are actually in is the reservation line for that night. It is like every single person showed up for dinner at the same time. So if you actually wanted to eat at 6 you had to wait in line for the people who wanted to make a reservation for 7. While it is an interesting luxury to be able to eat at a la carte every night it was not a system that works, was certainly not accommodating to families with young children. Dinner buffet we saw the return of our breakfast staff at the Liberia buffet. Never disappointed. The night show was ok. The white party had amazing decorations and the place a set up in amazing way. It was a bit disappointing that it was just a dance floor with some dancers on platforms, not even live music for what appeared to be the biggest party of the trip. Staff were great to bring you a drink to your table. We had an amazing week. The weather was sunny, hot, and a bit windy every day. Twice during our stay we were able to witness baby turtles getting released on the beach. Careful snorkelling, I got a pretty decent jelly fish sting on the beach and a few other guests experienced the same as I. The scuba caribe staff sprayed me down with some vinegar and it felt better with in an hour. There were quiet a few people on the beach that were trying to sell items. Very annoying. New addition to this resort was the water park. Absolutely awesome addition to an already fantastic property! It is the weather, food, and friendly staff that keep us coming back to this resort. We will be back again and strongly recommend this resort. As with anything good there is always room for improvement and I hope this feedback falls into the hands of those who can take it and make this resort that much more amazing!

    Jan 15, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319