Hotel Overview

Where families, spa-lovers, active travelers and couples come for sun and luxurious sand, this inviting resort provides the perfect blend of service and smiles fronting Costa Rica’s warm Pacific Coast. Nestled amidst tropical palms and fragrant gardens, guests are treated to spacious guestrooms and suites featuring a regularly restocked in-room mini-bar and liquor dispenser; a pampering spa; fun-filled children’s amenities including a playground, activity club and pool; lighted tennis courts; a disco and 24-hour, all-inclusive restaurants and bars serving delicious cuisines ranging from Asian fare to a robust Steakhouse. Creating the perfect setting for unforgettable vacation experiences, this polished resort has something for every member of the family.

Location

Guanacaste
Liberia, Costa Rica Airport (LIR) : 30 miles
San Jose, Costa Rica Airport (SJO) : 150 miles

Property Information

Year Built: 2009
Accessible rooms: 1
All rooms non-smoking: 701
Floors: 6
Total rooms: 701

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory Family Room: ***Important Information*** Please note when booking a Family Room, the minimum occupancy for this room category is: 2 Adults and 1 Child between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 1 Adult and 1 Child or 2 Adults.
Advisory Two Bedroom Family Suite: ***Important Information*** Please note when booking a Two Bedroom Family Suite, the minimum occupancy for this room category is: 3 Adults or 2 Adults and 2 Children between ages 2-12. Children aged 13 and over are considered adults. The hotel will not honor/confirm bookings with 2 Adults or 2 Adults and 1 Child.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 11:00 AM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy:

This hotel cannot guarantee a spring-break-free environment.

At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.


Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7928 reviews
  • 4.0 star tripadvisor rating
    Good Resort

    This was our second visit to this resort. I will definitely return for the right price. The resort overall is nice and the food is good. There are a few things i would change, for instance the system of going to the specialty restaurants stinks! But the resort is big and well kept and the food is good. We had fun!

    Jun 01, 2019
  • 3.0 star tripadvisor rating
    Vacation May 20-27 2019

    Average HTL, I would say with a lower standards if I compare with other RUI resorts I was staying at. Mostly friendly staff. Staff in restaurants too busy to serve you because they need to clean tables. Food selection is ok during the week but they are running out of food and clean tables during weekends when they are having lots of locals. La Carter Restaurants are ok, but the fact that you can't reserve them changes the whole experience. You have to be near restaurant at least 30 min before opening to make to the first round. Management needs really look into this and make changes! Major concern is the pool area. Water is foggy in the pool, we didn't even try it! People drink cocktails and spill them everywhere but area never gets cleaned therefore lots of flies everywhere. Lounge chairs are dirty near the pool and on the beach. There is no entertainment during the day near the pool even though you can see quite a few employees hanging around the pool and doing nothing. Excursions are very expensive, and far from the property. Be prepared to be on the bus 1.5-2 hours each way.

    May 30, 2019
  • 3.0 star tripadvisor rating
    Not your regular Riu with very low standards

    I don't usually write reviews about all-inclusive hotels because you pretty much get what you pay for and all-inclusive means you obviously won't get the highest quality ever. I have been to many Riu's in other Caribbean countries and I always chose this chain because of the higher standards for service, food, etc. However, this one is nothing like others. PROS: -hotel is located not too far from the airport -very clean and pleasant ocean and beach -lush greenery and well-maintained gardens -lots of wildlife -drinks are ok for an all-incl. -attentive and quick service at the bar lounge CONS: First few days hotel was approximately half full so service and food were both great. The situation completely went downhill closer to the weekend when hundreds of locals started to come for the weekend. Examples: -first few nights the food in the buffet was tasty with good variety of grilled meats and fish but starting from Thursday food quality started to detiriorate to the point where on Sunday there were half-empty stands made of mixed leftovers from previous nights (yuk!) with no meat or fish whatsoever; lunch was pretty disgusting, left hungry for the day which never ever happens in an all-incl. -hordes of locals in the dining room with 20 minutes line up for food stations -no waiter service since they were all occupied cleaning the tables -hard to find a clean and empty table -no champagne at all, even the cheapest one -hard as rock beds and uncomfy pillows, bring your own is a good idea -cleaning in room is ok but never enough towels, only a set for one -very high prices for excursions and activities outside of the resort, even if you buy from locals on the beach still kind of expensive for a country where 1 USD costs 600! colonials (local currency) -too many vendors on the beach (since its public) that come by every 5 minutes -very dirty lounge chairs on the beach covered with bird's poop and dirt, never get cleaned -no entertainment or activities during the day, barely saw the entertainment team which is really strange -nowhere to walk and nothing to do in the evening, especially if it rains it gets really boring -night entertainment is pretty weak, no theme parties that Riu does in other countries Funny thing is that they were giving out surveys to fill out on a Tuesday while the quality of food and service were still ok; how smart of them. Overall it seems like this hotel caters to many locals for a fraction of price that we tourist pay and thats how they make money by filling the hotel to the max and cutting down on costs and level of quality. I guess it would be much better to stay elsewhere in a non-all-incl. hotel and explore the country on your own

    May 29, 2019
  • 5.0 star tripadvisor rating
    Third Visit

    Returned to this hotel for a third time and again it did not disappoint. Room was a sea view on the 3rd floor - kept really clean especially loved the shapes made by house keeping with the bed clothes. Seen some reviews about pillow size - yes they are not a standard size but are adequate - unless of course you have a really big head!! I had to raise 2 issues with reception (hairdryer and door lock) both were fixed within half an hour - great service. The grounds are kept really well by the hardworking gardeners - even in the torrential rain. Food is plentiful and really good quality and the service at all the bars was excellent, a smile goes a long way and I never had to wait more than a couple of minutes to be served even when they were really busy. Special shout out to Angela behind the bar and the ladies who waited on everyone in the Filadelphia bar and lobby areas - great at remembering your drinks. The hotel is really busy at weekends but there are enough sun beds for all, and it also gave the hotel a great atmosphere. One point to note - there are no tea or coffee making facilities in the rooms however would not hesitate to recommend the hotel to everyone and hopefully looking to come back in a few years.

    May 29, 2019
  • 5.0 star tripadvisor rating
    Great stay, would happily go back!

    Me and my partner stayed here for 2 weeks all inclusive, and had a fantastic time. While there are certain aspects that you would expect from an All Inclusive resort, such as buffets and a small variety of beers etc, we really couldn't fault much at the hotel.(We never found drink selection a problem, plenty of cocktails to choose from!!!). We read a number of reviews stating that it was really difficult to get into the restaurants due to bookings, but we didn't find this at all, in fact we had been to all restaurants at the hotel in the first week! Some do get busy and sometimes give you a buzzer to let you know when a table is ready (off to the bar!). The busiest is the (very good) steak restaurant and you have to queue before it opens to get a table, which we did a few times. The Asian and Italian restaurants as well as the Tucan were all good too, with very good staff. There is a huge selection and variety of food at the breakfast, lunch and dinner buffets also. The pool was also excellent and very relaxing, although the pool bar area was always rammed with people, so we avoided. The hotel does get significantly busier at the weekends, with many locals and Americans making use of the hotel, but this was not a problem. If you decide you want to get out of the hotel for a bit, there are lots of excursions available and an animal sanctuary up the road. The rooms were very big, clean and well serviced. The location of the hotel is next to the beach, which is beautiful, Would love to go back one day! Traveled October 2017

    May 29, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819