Resort Details
- Various Restaurants- Asian
- Italian
- Steakhouse- Kulinarium Restaurant
- All-inclusive meal plan
- Beauty shop/salon†
- Continental breakfast
- Currency exchange†
- Lounges/bars
- Poolside snack bar
- Restaurant
- Wireless internet connection in public areas
† Fees may apply
- Children's program
- Fitness center on-site
- Pool
- Sauna
- Spa †
- Steam bath
- Golf †
- Splash Water World Aquatic Park
† Fees may apply
Guest Reviews
Customer Ratings & Reviews
TripAdvisor Traveler Rating
4430 reviews
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Apr 20, 2025Lovely family holiday
Had a lovely time spent with family. Rooms spotlessly clean, loved the upgrade to sea view. Had an issue with safe twice and the electrics, but sorted in the end. Only problem we have that when going to Riu hotels with family they never make up beds for children and we always have to chase extra beds and ask for them making. They know we are arriving, can’t understand why we have to chase beds and get them ready
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Apr 19, 2025
Beautiful spot for a family vacation!
Riu Dunamar is a stunning resort! Took our first big family vacation with our 2 kids (8&11). The entertainment was top notch and the entertainment crew work tirelessly all day and evening to ensure guests are having fun! The white party was out of this world fun! Rooms are nice, nothing spectacular and the shower set up was strange but we knew that going in but for the time we spent in our room - we didn’t need anything luxurious and the housekeeping staff were stellar. We needed a few things here and there and the service was quick and friendly - even supplied us with a cot when we asked for one for our 11 year old because we will warn the beds are very small and found it too crowded for an adult and a pre-teen! They always did the beds up nicely and arranged my youngest’s stuffies every day which he got a kick out of! I will say bring a sound machine! The resort is loud but our sound machine drowned out pretty much all noise! We were on the 4th floor and there is only one elevator so the trek to the room was a lot but plenty of stairs cases around as well! The service staff are phenomenal and always happy to help! Truly some of the kindest people! We always made sure to tip well when the service was as excellent as it was! Food was okay. We did find it repetitive and the fancier restaurants were okay, but there was always choices at the buffet and breakfast was always great! If travelling with kids I just suggest to pack snacks for the hotel room as the gift shop is expensive! Pools are all very well maintained and clean and the grounds are impeccable! We can’t wait to return again one day!
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Apr 19, 2025Awsome time
Had a great time would highly recommend any family to go to this resort Will be back agin in the future Going to come back to cancun in October
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Apr 19, 2025
A Great Resort
Clean, extremely wonderful staff, multiple pools and just 30 steps away from the beautiful beach. Food was good, but we returned to Riu Dunamer restaurant do to the menu selections and atmosphere. Morning meal is buffet, with a large assortment to satisfy pretty everyone. We never encountered a situation where the meal or beverage were listed as prime, meaning, this would cost additional. And the best part of all, this resort does not try to get you to join a membership (time-share). Other resorts in Cancun and Cabo ruin your stay by constantly begging you to go to a one hour "presentation". We did this - once - at 2 hours we stood up and said "don't bother me again". Yet, they did! I contacted Riu Dunamar and told them point blank - this hounding you to join a club would be a deal-breaker. They promised this was not the case, and they were correct. And what to avoid - we wanted to drift snorkel, but the non-hotel agents talked us into a 3 stop snorkel excursion. Great looking photos. A complete waste of $300 USD. No fish to be seen. This agent warned us repeatedly that booking elsewhere online was a huge risk. She claimed many fake websites - and told us that they don't accept anyone older than 60. I believe this was a farce - she just wanted commission. Please do know that this resort is more than an hour north of Cancun airport. Having been to Cancun several times, we saw no need to go into town for anything.
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Apr 19, 2025
Clean, fun and well balanced!
We stayed at RIU Dunamar and hosted our wedding there. We had around 40 in our party and all the rooms were clean and spacious enough for the couples. While the hotel is family friendly, there were a couple separate pools for adults only and late night club and sports bar for adults! The shows in the evenings were also great and entertaining. The only thing we didn’t care for was the restaurants. The main buffet food was actually better than any of the restaurants, the steakhouse was the only restaurant worth going. The host for the steakhouse was scamming for money though. We had a large party one night, about 20, and he pretty much said if we tip him he’ll get us in asap after telling us it was a 2 hour wait. We tipped him that night. Later that week we went again with a party of 10 and he was doing the same thing! Told us it was a 2 hour wait but said “if we take care of him, he’ll take care of us.” looking for money again. The wait was not two hours. We waited 20 minutes, he just says 2 hours to get you to tip him.
- AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
- AdvisoryThe Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum 33.94 Mexican Pesos per person per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.
Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together, Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.
Hotel Spring Break Policy -Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel. - Pet Policy : Pets Not Allowed
- Early Departure Policy
- Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
- Early Departure Penalty:2 NightsApplies: Sunday - Saturday 24Dec25 - 30Apr26
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