Hotel Overview

2019 Resort Added Values

Honeymoon: Surprise gift in room, small bottle of Tequila, king bed (subject to availability at time of check-in), late check-out (subject to availability at time of departure), complimentary upgrade to next available room category (subject to availability and upon request), $35 spa credit on a selected couples massage for two (120 min). This discount applies per couple, per stay and does not apply with other promotions and discounts. 


The impressive Riu Caribe, with its Mayan-style architecture overlooking the crystal-blue waters of the Mexican Caribbean, is the perfect site for a fantastic vacation. Riu Caribe features 506 luxurious ocean-view guestrooms with unique RIU amenities such as a mini-bar and liquor dispenser. 


The 24-hour all-inclusive feature includes a wide array of restaurants, bars, snacks, and beverages, as well as a fun and relaxing atmosphere created by the large swimming pool and a spectacular beach. Facilities include two freshwater swimming pools, a diving pool, a solarium-terrace, a gym, sauna, a steam bath, Jacuzzi, and the Renova Spa. Complimentary 24-hour WiFi is also available in the common areas of the resort (available in rooms for an additional charge). 


All meals and snacks are included at Riu Caribe. A hot and cold buffet is served for lunch as well as pizzas, pasta, salads, and assorted desserts. Dinners include buffets and dishes prepared on the spot with a theme buffet twice a week. àla carte choices include Mexican, Asian, and a Grill and Steakhouse. Each room boasts a minibar and liquor dispenser that is replenished regularly. 


The fun, exciting atmosphere of Cancun is just steps away. There is also a plethora of activities in-resort. Daytime activities include table tennis, volleyball, windsurfing, catamaran, snorkeling, and more. At night there are shows, live music, and the Pacha discotheque. The sports bar is open 24-hours!


Greening Your Life: Part of the Apple Vacations Greening Your Life initiative, this property has implemented a sustainability system that has met criteria and has been approved by Travelife. All 10 Riu hotels in Cancun and Riviera Maya, Including Riu Caribe, have obtained a Travelife rating of Gold. This is the highest rating in the Travelife Sustainability System implantation. 


Aside from the use of biodegradable cleaning products, the resort uses environmentally-friendly fabrics and recycles organic waste to generate compost conditions. A waste management plan has also been approved by local authorities. This includes replacing small, one-portion packages with bulk products to create less waste and use less trash bags, and appointing a hazardous waste manager who is in charge of collecting printer, toner, and photocopiers. Vegetable oil is also recycled and reused.


An awareness campaign has been started by placing posters of good environmental practices in different areas of the hotel. A Green Book has also been developed, where guests are invited to participate in caring for the environment through the development of sustainable activities. 

Location

Cancun - Beach
Cancun, Mexico (CUN) : 13 miles

Property Information

Year Built: 1997
Last Renovation: 2003
Accessible rooms: 4
Floors: 9
Total rooms: 506

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room. The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies - At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.

The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating 8830 reviews
  • 1.0 star tripadvisor rating
    Not a 5star

    Hotel is not up tons standard I would recommend riu Palace 😉 The hotel is old and the food was not really good. Maybe it's better to pay a bit extra in order to get decent quality service and food. Nicolas

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Great holiday!

    Fantastic hotel! Huge clean rooms with spectacular views! Food was excellent and plenty of choice! Staff always polite and professional! They can’t do enough for you! Definitely one of my best holiday so far!

    Nov 17, 2019
  • 5.0 star tripadvisor rating
    Excellent hotel

    My wife and I came here for our honeymoon in 2014, had an amazing time and vowed to return for our 5th anniversary. So, five years have passed and we went back. To be honest, we were worried that it might not be as good, maybe everything was great while we were on the high of our wedding. No need to worry, this place is excellent, the staff are friendly and knowledgeable, the hotel, pool and grounds are kept impeccably clean and the food is of a very high standard, especially the sushi in the Shangrila 😋 On the whole, they have made little improvements here and there that have made it even better than our last visit. You can now visit the themed restaurants as many times as you like, they have some really talented people doing some amazing carvings with food and ice and the cocktails are some of the best we've had on resort. It was really nice to see Ysrael, who was a member of staff on our previous visit. We're already making plans to return in 2021, this time with friends.

    Nov 15, 2019
  • 5.0 star tripadvisor rating
    We are already planning to come back in 2021!

    We are just back from 2 wonderful weeks at The RIU Caribe and we are already planning to come back in 2021 for a special birthday! It is our second visit to this hotel (last time for our honeymoon) and we came back as we loved it so much last time. I’m pleased to say that the RIU Caribe was even better than last time and this trip had a lot to live up to as were are comparing it to our honeymoon! Where to begin?- The Staff are absolutely brilliant! They really can’t do enough for you and always with a smile, our room was always spotlessly cleaned and with nice touches such as flowers on the bed. The restaurant staff worked really hard, not only serving and clearing but also the consistent top quality of the food at all times is very impressive. We especially liked the huge effort that went into the ‘day of the dead’ celebrations- Much appreciated and really awesome! Our main barman was Ysrael who we remembered from our last visit 5 years ago- he was brilliant, really friendly and always made sure our drinks were topped up even at the pool side and quite far from the pool bar! Drinks generally are top quality with many named branded drinks as part of the all in deal. I loved the chocolate martinis and being able to have prosecco all day long if wanted! The location of this hotel is top notch- the beach is beautiful, really wide and just steps from the pool area- we also noticed the guy cleaning the seaweed from the beach each day- this is a thankless task I’m sure but we thank you here! There is something to do for everyone at the RIU Caribe, sports activities all day long at the pool, beach party and beach barbecues, jet skiing, parascending, each week plus a different show each night (we didn’t actually attend any of the evening shows so I can’t comment on the quality of those). We had a good few English speaking channels to watch on the TV in our room, the air-conditioning was really cold if wanted and our room always lovely to come back to when you’re hot and sticky!- having free Wi-Fi everywhere is really useful. Our top tip would be to make use of the Shangri-La Asian restaurant- really great sushi here- we went 3 times and loved it! The overall main thing we loved about this hotel is that despite its size, it manages to keep the feel of a much smaller and intimate hotel. We rate RIU Caribe as the best resort we have ever stayed at and we have traveled a lot! Thanks and keep up the good work RIU see you in 2021!

    Nov 15, 2019
  • 4.0 star tripadvisor rating
    November break

    Lovely place, on it’s own section of beach Food varied and of good quality If you didn’t find something you liked I would be amazed Staff smiley and attentive without being intrusive We’ve had expertly mixed margaritas and mojiitos in the sports bar Everywhere spotlessly clean inside and out

    Nov 14, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air: PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 102319