LocationSt Lucia - Beach
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler RatingBased on 2908 reviews
Super two weeks of sun sea food and being looked after
I usually leave doing a review for a couple of weeks ?! We chose to come here on our third visit to Saint Lucia after the usual deliberations and reading of trip advisor reviews. The reviews in the majority are bang on its worth it’s 4.5 rating and yes a lot is down to the staff. Nothing is an issue or problem I live and travel with worlds fussiest Bacardi drinker, has to be ‘Bacardi’ lots of ice no lemon and a can of coke. They don’t do cans if they can use the pump, fully understand. So after an initial ah ! Oh! Fine it was sorted and whenever I appeared at the bar ‘bingo’ Bacardi perfecto! Food excellent, we didn’t try the Trysting place only because it’s inside and we are inside enough in the UK . Did hear very good reports from guests we met. Malabar Beach excellent for dinner or lunch, book this well ahead if you want popular times in the evening, it’s first come first served through lunchtime. The Terrace restaurant for breakfast, relaxed and very good Veronica the egg lady is lovely and will cook your eggs however you want them. Lunchtime? We tended to miss lunch as I didn’t fancy coming home a touch ‘rotund’! Afternoon tea is also very good different delights cooked each day, banana fritters, crepe Suzette etc. Can’t remember the lovely young lady who did this but she was great and had a super smile. I am not going to cover rooms etc as there are loads of reviews that cover this Everyone has their own ideal of a holiday and what ticks their boxes so reviews help? So what was it for us Mmmmmm Closeness of the beach which you can safely walk The staff On our beach section Geo looked after us with water, juices, ice cream, fruit and whatever else you fancied. The bar area to sit and look out over the sea and chill The body stretch and Pilates classes thanks Pauline. The varied food in Terrace restaurant (we are not fond of buffet which is only twice) so we went to Malabar My passion is wine and a lot of all inclusive tend to serve by the glass, not here in the evening it’s a bottle and another mention Yanic is a Somellier and he holds two wine tastings each week, tues and thurs, white one day red the other. He is very passionate and knowledgeable and the wine selection is very good. I told him I would ‘plug’ this for him. MANAGEMENT!He needs a wine fridge for the reds. It’s 28-30 degrees and red should be served at 13-15degrees. Good wine deserves serving right it tastes so much better! That’s it, will I go back? Yessss
Nice but not Wonderful
This hotel has a lot of positives but a number of things that could be improved. Starting with the good stuff....The majority of the staff are wonderful and go out of their way to make your holiday memorable, in particular Stretch, Guilford and Glen who work around the pool/beach areas and Shaun in the Champagne bar. Glen is the smiliest guy and so helpful; if he hasn’t been employee of the month yet then he certainly should be! Food isn’t bad with some decent choices on offer every night. Not fine dining but pretty good. The spa is also worth a visit. Avril is a fab therapist and my reflexology treatment was excellent. The rooms are well equipped and very comfortable. We had a garden veranda room and apart from the overgrowth of foliage outside we really liked it. Finally, I loved the lazy river area. A very innovative use of a small space alongside the spa with some little quirky areas where you will find double sun beds with a level of privacy. Not so great was the foliage I’ve mentioned above which made the room dark and we had to use lights at all times of the day and we got very little sun in the terrace, so my advice is avoid room 124 if you can! We found the restaurant and reception staff polite but not particularly friendly and there was one evening when we sat in the restaurant for 1.5 hours and were never offered drinks. Not the best service. On our last day we chose not to ask for an extension on our check out time as it stated $53 US dollars in the room information but the check out letter from the hotel increased this to something like $105 US and we were advised there were changing facilities in the gym which we thought would be fine in any case. Well it wasn’t fine. The lockers are exceptionally small - handbag size with nowhere to hang your clothes - and there is no air conditioning which meant within minutes of coming out of the shower you felt like you needed to go back in again. The hotel really needs to sort this out. Also the hotel is next to the airport and I found the noise disturbing so if you are looking for complete peace and quiet you won’t find it here. My final comment is we have stayed at the BodyHoliday a number of times and it is the sister hotel to this one. When we visit the island next time we will be going there again. It has much better facilities, a private beach, much more comfortable decking furniture no planes taking off right next to you. I just feel overall is the better hotel.
This place is paradise from start to end ( 14nights) we were waited on all the time and nothing is too much trouble for any of the staff a special mention to GIO and NISA the beach babes who look after you from early morning to late afternoon The waiting staff in all restaurants are also helpful and polite too a special mention to Ranford Gilford Denton and Glynn also Tasha the pool bar staff xx we don’t normally say we would return to a place but this is on our list for the future I would have given this 5 stars but as in previous reviews I think it’s in need of some updating in certain areas I would also like to mention that the locals are no trouble at all on the beach and at times are very entertaining and if you feel like walking past the cemetery to the very end of the beach you can get a cold beer ( strongbow cider ) in one the bars there and sit with the locals
Great beach location.
The hotel is located on a lovely beach with two nice pool areas , one also has small hidden areas where there are double sunbeds in the tropical bush surrounded by water. The rooms and restaurants are standard , very comfortable beds, very clean 3/4 quality you would expect in the Caribbean. Sounds a cliché however the staff are mostly excellent , (reception staff were professional and corporate). Tasha and Denzil at the beach bars deserve a mention as they were both genuinely great personalities and made our days bright, (management please note , you have employees that have great potential for development ). The hotel has great overall atmosphere and is very enjoyable in all ways.The food and drink were very good, the hotel does a good job trying to provide a varied selection with different themes, (to the complainers of the menus , its not a Michellin star restaurant ). The only thing that I didn't like was the dreaded sun bed issue ,although in fairness there was enough sunbeds, from about 7:00am guests were claiming their sunbeds with towels. I have to admit, I joined in and did the same thing as it was dog eat dog scramble. I really dislike this practice and although I know it is difficult the hotel management should monitor this practice. Rendezvous is a nice hotel in a lovely location , great staff with good food and drink. The three restaurants and two bars are very good , although the French restaurant is a little dated.
Very Nice Time at Rendezvous
We just returned from a seven-night stay at Rendezvous. Overall, we are very pleased with our vacation. The high points would be the staff, the grounds, and the meals. The staff members were exceptional, almost every one of them. Very gracious, friendly, and welcoming. The resort grounds were also very nice and very well maintained. The food was actually pretty good. A nice variety for most meals and well prepared. We personally didn't think dinner at Trysting Place was that much different than dinner at the Terrace. Not that Trysting was bad but rather that dinner at the Terrace was almost as nice. The same could be said for Malabar. More hype than substance for both places was our opinion. The resort had a good variety of activities everyday and we very much enjoyed the poolside bar and the professionalism and friendliness of the scuba shop pros. A couple of small negatives; we upgraded to a beachfront cottage but found it to be kind of old and a little rundown. Especially the bathroom. The beachfront location is nice but if we did it over we would have stayed in a luxury beachfront room instead. Also, for us, we like to go off the resort and experience the community and local restaurants. If you visit Rendezvous you should really plan on staying the entire time at the resort. Travel off to further away towns is neither cheap nor convenient and we didn't really see anything in Castries which made the trip there worthwhile. Also, our visit to the Castries market lasted all of about five minutes because of very aggressive vendors and panhandlers. Not a pleasant experience. As a side note, we booked this trip through Ruth DeMuth at TripGuy Travel (TripGuy.com). Ruth was amazing! Excellent to deal with and she provided great advice, service, and value in booking our trip. We will definately use Ruth for our next vacation.