Hotel Overview

2019 Resort Added Values!
Honeymoon: Bottle of domestic champagne, 20% discount on a romantic candle-light beach private dinner for two, guaranteed king size bed, upgrade upon check-in (subject to availability), early check-in and late check-out (subject to availability).*

Nestled on a crescent bay in the unspoiled area known as New Mazatlan, the extraordinary Pueblo Bonito Emerald Bay Resort & Spa is an elegant jewel of a resort situated on 20-acres of pristine tropical grounds. Edged by the Pacific Ocean, this gorgeous resort is minutes from Mazatlan's Golden Zone, El Malecon, and the charm of Old Mazatlan.

Overlooking the azure ocean, Pueblo Bonito Emerald Bay Resort & Spa is a luxurious all-suite resort designed as a hacienda of freestanding villas that blend into a grove of 150-year-old mangrove trees and colorful gardens. With warm colors and charming coastal decor, each peaceful villa offers a furnished kitchenette including refrigerator, cook top, coffee maker, toaster, microwave, blender, and dishes. Each private villa features modern lifestyle luxuries for the perfect Mexico vacation: a safe, wireless Internet, satellite TV, pillow preference, twice-daily maid service and 24-hour suite service.

Tee off on spectacular golf courses, enjoy deep-sea fishing, boat over to Stone Island and soak up the sun on the peaceful private beach. Feast on the flavors of land and sea at your choice of four ocean-view restaurants, bistros and cafes with delectable international cuisine and spirits. Enjoy dining in stylish eateries and waterfront terraces with views of the rolling surf. Sip tequila at festive lounges, or swim up to poolside bars for cocktails under the sun.

Bonito's Kids Club is the place to be for the young vacationers! The club includes a wide variety of fun activities for children. While the kids are entertained, treat yourself to a day of pampering at the acclaimed Spa at the Rose. A full-service, European-inspired spa, the Spa at Rose offers an extensive menu of rejuvenating treatments and massage therapies designed to renew and revive the body, mind and soul.

*4 night minimum stay required. Honeymoon couple must present proof of marriage within the past year upon check-in. Wedding certificate or marriage license will qualify. For Anniversary bookings, travel date must be within 4 months of the date (month and day) of the anniversary date celebration; copy of the marriage certificate will be required at check-in. Services are valid per room, per stay unless otherwise noted. Services are subject to change or substitution based on availability at the discretion of the hotel. No cash value for unused services.

Location

Nuevo Mazatlan, Mexico
Mazatlan, Sinaloa, Mexico - Buelna (MZT) : 5 miles

Property Information

Year Built: 2001
Last Renovation: 2004
Accessible rooms: 2
Floors: 4
Total rooms: 258

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Hotel Details

Onsite Dining

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Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 3971 reviews
  • 5.0 star tripadvisor rating
    Lovely place and staff

    I went to pueblo bonito emerald bay mazatlan and it was a lovely time, as soon as i arrived edna and hector made me feel so happy to be there, i traveled with some friends and we had a very nice time in the pool, we ate so many nice food and the drinks are good too, defo gonna come back again, thank you very much see you guys soon.

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    July vacation in paradise

    Fabulous service at the adult pool! We love how Chicho and Jose ALWAYS go above and beyond to make our stay wonderful. Thank you also to Arturo for booking the spa and atv trip and Jesus Ortez for the fast cart service! The Bistro chefs are wonderful and we loved the new Cilantros. Our maid Antonia made our room sparkle and the servers at Kelly's Bar helped my friend have a wonderful birthday night. Emerald Bay should be so proud to have such hard working employees. We look forward to visiting again next year!

    Jul 31, 2019
  • 5.0 star tripadvisor rating
    When You Find Your Paradise ...

    Why keep searching? And you won't after spending your next vacation at PBEB. This was the advice of a very wise woman I met who returns to PB as often as she can. And here's why I agree: 1. The outstanding, above and beyond, unparalled service at the adult pool from Chicho, Christian, and both Joses with kudos to "jefes" Gustavo and Hector for attending to every last detail. After less than an hour here, will not want your days to end. 2. Unless you are enjoying the many talents of song stylist and guitarist extraordinaire, Rafael Rodriguez, in Kelly's Bar four nights a week. From the very first night, you will begin planning your evenings around Rafael's performances. 3. The amazing staff at the Cordeliere Restaurant led by May and Susana: Dario, Carmen, Nahu, Claudio, Luciano, and Hugo. By your second visit, they will remember your preferences and even your name and give added meaning to the phrase: "Esta es su casa." And Ignacio will refresh their many delicious food dishes and ensure that you won't miss a single one. 4. The Bistro Restaurant where Edgar, Guillermo, Antonio, and Miguel will bring your soup as hot as you requested, your salad perfectly chilled, and your entree prepared just the way you like it. And much more! 5. From the minute you arrive and throughout your stay, Carolina, Aaron, and Diana in reception will make you feel like the most special guest(s) at the resort. And guess what? To them, you are. Forget about the spectacular views and beautifully manicured grounds, you will long to return to Emerald Bay from the minute you check out for each of these extraordinary people who make this resort number one to so many, who like that very wise woman, have found their paradise and forever stopped searching. I know I have.

    Jul 23, 2019
  • 5.0 star tripadvisor rating
    Incredibly helpful staff

    In addition to being a beautiful resort, PBEB has a lovely staff. Standouts include Nahu and Carmen at breakfast (they knew what we needed before we did); Bereniece and Kenia in the spa; Thania, Jaime andDiana at the front desk; Claudia in housekeeping. Everyone smiles and says hello; please greet them as well, preferably in Spanish -- a "buenos dias" goes a long way!

    Jul 23, 2019
  • 5.0 star tripadvisor rating
    Great Service in a Beautiful Resort

    Just spent a week at PB Emerald Bay. The facilities are very nice, but the service really makes the resort worth visiting. Alecia in housekeeping kept our room spotless. Jorge the bartender at the adult swim up bar is a great bartender and kept the drinks flowing. I have to single out Jairo and Hugo at the La Cordeliere Resturant for special mention as they were constantly moving and made sure that we had just what we wanted even when the place was packed. We really enjoyed the African themed Kelly's Bar where Jorge and Fernando could not have been more attentive and made the place our favorite place to be. Jesus the golf cart driver was attentive and zipped us around the resort. The third restaurant is the Bisto where Jorge and Jesus kept the service going even though there were families filling the place. All in all I would say that PB Emerald Bay far out shines any of the resorts in the Caribbean particularly when it comes to the staff and the service.

    Jul 15, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519