Hotel Overview

At the foot of a coral beach, with stunning mountain views and surrounded by a 45,000 m2 tropical garden, Playabachata Spa Resort is the ideal place to enjoy a relaxing holiday.

Its 996 rooms offer all the comforts to guarantee a perfect stay: air conditioning, ceiling fan, satellite TV, minibar, liquor dispenser and balcony or terrace, from where you can contemplate the wonderful landscape that surrounds the hotel. In its facilities you will find beautiful swimming pools with children's area, solarium terrace equipped with umbrellas and sunbeds, sports facilities and extensive garden areas.

The hotel also offers more than 15 different culinary experiences, 2 buffet restaurants with national and international options and show cooking, 2 à la carte restaurants open for dinner service, and 11 snack bars. Only 3 of these experiences are not included in the Premium A.I. meal plan (at an extra charge).

Playabachata Spa Resort also offers the possibility of practicing numerous water sports. Additionally, the resort has a Senzia Spa & Wellness center (1,000 m2) with water circuits, jacuzzis, pebble pool, fruit pool, Indo-Roman pools, Turkish bath, sauna and beauty salon, as well as an exclusive variety of massage therapies performed in individual and couple treatment rooms.

Property Information

Year Built: 2019
Total rooms and suites: 998


Hotel Details


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Hotel Advisories

Advisory *Important Information* Triple Room minimum occupancy requirement: Please note when booking a Triple Room at this hotel, the minimum occupancy is: 3 adults or 2 adults and 1 child between ages 2-12. The hotel will not honor/confirm bookings with 2 people.
Advisory All Student/Spring Breaker Group reservations are strictly on Request and will be reviewed on a case by case basis by the corresponding Destination Sales Department. RIU Hotels & Resorts reserves the right of admission and may reject any request at its sole discretion.
Advisory If a Student /Spring Breaker Group is accepted: The number of rooms will be deducted from the contracted allotments Minimum Age requirement: 21 years of age or older. The Hotel may request proof of age in the form of passport or official ID Each room must submit a signed liability agreement upon check-in.
Advisory At all other RIU properties Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted

General Policies & Fine Print

General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival. 

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 456 reviews
  • 3.0 star tripadvisor rating
    You get what you pay for!

    Affordable for the price, now the food sucks no taste bland what you eat for lunch is the same thing you will eat for dinner, the snack bar does not have a variety of food,food also bland. Room outdated safe dint work mini fridge dint want to close and only soda and water super cheap vodka, they offer a room with a beach view dint see no beach from the window lol. Staff looked like they dint want to be there always with a mean face dint help much. the performance really nice well rehearsed they did a wonderful job, if you look like your local they wont even try to serve you or approach you really funny to me. only 1 pool for so many people. pool table cant even really play a good game cause it doesnt work properly. wouldnt recommend this resort at all until they change at least the food.

    Dec 10, 2019
  • 3.0 star tripadvisor rating
    Decent cruise ship excursion

    We came here from our cruise ship for an all inclusive beach day excursion. The employees were all very welcoming and friendly. Upon arriving we were given a delicious melon cocktail while the host explained where everything was. The chef was cooking paella on the beach and we were all offered a bowl. No one in my party of 4 wanted any though so I can’t tell you how it tasted. The beach was beautiful so we grabbed some (all-inclusive) drinks at the bar and headed to some lounge chairs on the beach. The free drinks were pretty decent. At lunch, there was a buffet in the “open-air” restaurant that was included. It did not look very appetizing to me and I didn’t want to risk getting sick (from some of the previous reviews I read) so I didn’t eat anything. My husband was the only one in our party of 4 who ate the buffet and he wasn’t impressed. We took a walk down the beach and the section of the hotel further down was even nicer and quieter with a nicer pool. If we come back another time, that is where we are going to sit. We did enjoy our day just sitting on the beautiful beach enjoying our drinks.

    Dec 07, 2019
  • 5.0 star tripadvisor rating
    The Best Vacation

    I should recommend this hotel for everyone the atmosfer was awesome. The peope was awesome 'baby' was the best person on this trip very positive and talented.there was a lot of fun to play a games with her. 100/100 :)

    Nov 27, 2019
  • 5.0 star tripadvisor rating
    playabachata was beautiful because of Chocolate baby kick and the people

    Beautiful sunny days at playabachata in dominican republic with Chocolate and friends.🌴🏖 Great people with heart of gold. Entertainment food and everything was nice. Chocolate , Baby , Kick made every moment special. Thanks all of you and will definitely come back next year to visit all 3 of you. Love you all , miss you already. 😍❤

    Nov 27, 2019
  • 5.0 star tripadvisor rating
    Amazing Vacation

    This was my first time visiting Puerto Plata and I can definitely say it will not be my last. The staff at the resort was absolutely incredible, they were all so friendly. Donkey and BomBon were so much fun, my family and I loved them! Whether we were at the beach playing volleyball, around the pool or at the evening entertainment, they were always amazing to be around! The food and bartender service was also amazing, we were always greeted with a smile and they were all very polite! I would definitely recommend this resort to anyone visiting Puerto Plata, it was an amazing experience!

    Nov 27, 2019

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319