Resort Details

OnSite Dining
  • Various Bars
    - Overtime Sports Bar
    - The Premiere Bar & Lounge
    - Twist Social Bar
    - Point Break – Pool Bar
    - Fuel Coffe Co.
    - Studio Disco Bar & Lounge
    - Blue Lagoon – Lazy River Grotto Bar
    - Blue Crush Bar & Grill
    - STAR Class ™ Pool Bar (Extra Cost)
    - STAR Class ™ Bar (Extra Cost)
  • Various Restaurants
    - Socal Gourmet Empórium (Buffet)
    - East & Sushi Teppanyaki Bar (Japanese)
    - Sunset Strip Steakhouse & Grill (Steakhouse)
    - La Cocina (Mexican)
    - Gusto Italian Trattoria (Italian)
    - Sutra Indian Restaurant & Hookah Lounge (Hindu)
    - Overtime Sports Bar (Snacks)
    - Guy´s! Burger Joint (Hamburgers)
    - The Shores Beach Club & Restaurant (Seafood)
    - 6th Sense – Chef´s Table (Extra Cost)
    - Star Class™ - Bar & grill (Extra Cost)

On-Site Amenities
  • 24-hour room service†
  • Beauty shop/salon†
  • Exercise gym
  • Lounges/bars†
  • Pool†
  • Restaurant†
  • Shops and commercial services†
  • Spa†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services
  • For more information, please contact weddings@planethollywoodhotels.com

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    Pumped Fitness center

    Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.

  • General †
    Signature Events
    Planet Hollywood sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.

    Lazy River
    Calling all stars! Grab your towel and come cool off at the pool and lazy river.
     
    Jurassic Splash Park

    Shipwreck Cove – Water slides

    Labyrinth
    Guests can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.

    PH Experiences ($)
    Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.

  • Miniature golf †
    Mini-golf
    Channel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.

  • Spa †
    PH Spa ($)
    Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.

    PH Beauty Bar ($)
    Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.

  • Theatre †
    What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect to catch a screening of fan favorite movies and classic films playing throughout the day.
  • Water activities †
    FlowRider® ($)
    Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.

† Fees may apply

Guest Reviews

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3622 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing trip!

    Our stay at Planet Hollywood was incredible! The resort is beautiful, lively, and full of fun things to do. A huge shoutout to our butlers, Edwar and Angel—they went above and beyond to make our trip perfect. Their attention to detail and genuine hospitality made us feel truly special. Highly recommend this place for a fun, relaxing getaway with top-notch service!

    Apr 23, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Clevratung my birthday and would love to stay here forever just to be with the entertainment crew

    Great time great experience I would highly recommend after my 4th visit to Cancun all experiences are awesome And the entertainment crew are excellent especially luisa and mar and the Mexican brownie The pool party was amazing and the food is second to none The drink choice is all imported top shelf and a great selection

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best hotel plant hollywood cancun

    Brilliant entertainment Brilliant food Brilliant activities by luisa and mar from entertainment very kind , foam party was the best with the entertainment team they brought the party , room was cleaned every day 😀 favourite restaurant was sushi and steak house. Planet holly wood hotel is our favourite from being here in Mexico 3 times. Mr and Mrs flaherty

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Perfect!!

    The service was amazing, our waiter Izmael was brilliant and Jered was very attentive with our birthday surprise for my dad. We had an amazing experience and would reccomend this restaurant to anyone, plus the food is delicious. Overall an amazing experience!

    Apr 22, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Star class is worth it!

    We did adults only star class 🌟 and it was worth every dollar. Our buttlers Yomelle and Jerry treated us like royalty 👑 we were in constant connection via WhatsApp and any request we had was taken care of promptly! PH is a very nice resort, the Indian restaurant was very authentic, the buffet had a lot of selection, the beach was fanominal with soft sand, & minimal seaweed. We had a tough time with getting chairs by the pool but we are late risers. The very popular coffee/ice cream shop always has a line as it's in the family area. Planet Hollywood is a 45 min drive from the airport but if you are a beach person it's well worth it. Again, if you are contemplating the star class, do it! Thanks again Yomelle & Jerry for taking amazing care of us

    Apr 22, 2025
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of  $1.60 USD, per room per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
  • AdvisoryPlease be advised that the local government of Quintana Roo, Mexico, has updated the Environmental Sanitation Tax. Effective immediately, this tax will be charged at $33.94 Mexican pesos per guest per night.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.