In walking distance to several shopping malls, handcraft markets, a glimmering marina, and tranquil Dolphinarium, this 14-story hotel splashed in bright, tropical colors blends Mexican culture with elegant, ultra-modern surroundings. Guests will enjoy easy travel to Marina Ixtapa Golf Club and Magic World Aquapark for magnificent outdoor entertainment.
The resort features a large pool, sunbathing area, and swim-up bar, three restaurants, four bars, a sauna, health club, outdoor pool, arcade, daily activities program, kids' club with adult supervision, a golden stretch of beach, and golf nearby. Enjoy daily breakfast and dinner at La Veranda, featuring delicious Mexican and international entrees. For a delectable dinner, stop by El Pescador and enjoy a la carte service and juicy, mouthwatering charbroiled steaks.
281 air-conditioned guestrooms offer luxurious accommodations including satellite TV service, individual climate control, blackout curtains, marble floors, and a balcony with courtyard views.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating1549 reviews
Week at Park Royal Ixtapa
A very pleasant week--the hotel itself needs some updating,but the staff work so hard and provide excellent service from the waiters, to the bartenders, to the maid service and of course the bell service. The Royal Holiday Member Center was very helpful to us with questions .
THE BEST HOLIDAYS
Adan,Eva,aidet and Fabiola. Thanks to them, vacations are the best, they make everything possible for you to feel in paradise, the hotel has the best rooms, customer service, animators make everything possible ..
Decent hotel good location
Some rooms have not been updated. The pool lounge chairs are old and uncomfortable. Food and staff were great. Loud music by the pool playing all day. Beach was clean and quiet. Nice fitness room. Shopping and restaurants within walking distance.
Horrible experience @ this hotel
Mold on the room roof , outdated rooms, food quality very poor, I got sick with a stomach bacteria. Front desk security and guys who help with language very rude, not helpful @ all. The rest of the staff very helpful and pleasant. I will not return to this hotel, nor recommend it.
Worst vacation EVER!!
Took all my family to this location and we had so many problems from the start, we had been members of Park Royal for more than 20 years and travel to all the Park Royal locations and NEVER had any trouble this year front desk people were rude, staff in the restaurant were rude, head of waiters insulted my mother and went as far as getting in a fight very prepotent ! he argue with my husband and I couple of times during the week and was very rude to my father. Pool was in very poor condition, buggers and smelly even if we asked to clean security will get angry. I got stuck in the elevator for almost half an hour with other people and no ventilation. they made us pay more money for meals even though we had the meals paid in advance. the floors in the pool are very slippery 3 of us fall and we saw 2 people crack their heads !!! bleeding. Food was water down yogurt, coffee, no creamers for coffee, no Splenda, drinks at the bar were cheap and they will water them down even juices … You can not swim in the Ocean so the pool is full they need to have someone cleaning full time for the amount of people specially KIDS one good thing that I have to say is that the cleaning lady for the rooms was nice and did her job well. also Isis the girl at the Park Royal desk treated us well. we will NEVER be back at this location this supposed to be a family oriented Hotel. I had to call security because a drunk man was grabbing my sister and my mom, he fall on the planter and I had to call security. To end I had to book one of our rooms via RCI a month in advance since they mention they had no more rooms and I didn't get my room until the 3rd day !!!