Hotel Overview

Fun and excitement tops the list at Park Royal Ixtapa, an all-inclusive oceanfront resort located in Ixtapa, Mexico, about 12 miles northwest of Ixtapa-Zihuatanejo International Airport.

In walking distance to several shopping malls, handcraft markets, a glimmering marina, and tranquil Dolphinarium, this 14-story hotel splashed in bright, tropical colors blends Mexican culture with elegant, ultra-modern surroundings. Guests will enjoy easy travel to Marina Ixtapa Golf Club and Magic World Aquapark for magnificent outdoor entertainment.

The resort features a large pool, sunbathing area, and swim-up bar, three restaurants, four bars, a sauna, health club, outdoor pool, arcade, daily activities program, kids' club with adult supervision, a golden stretch of beach, and golf nearby. Enjoy daily breakfast and dinner at La Veranda, featuring delicious Mexican and international entrees. For a delectable dinner, stop by El Pescador and enjoy a la carte service and juicy, mouthwatering charbroiled steaks.

281 air-conditioned guestrooms offer luxurious accommodations including satellite TV service, individual climate control, blackout curtains, marble floors, and a balcony with courtyard views.


Ixtapa/Zihuatanejo, Guerrero, Mexico - International (ZIH) : 30 miles

Property Information

Year Built: 1989
Last Renovation: 2006
Accessible rooms: 2
Floors: 14
Total rooms: 281


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

3.5 star tripadvisor rating 1549 reviews
  • 5.0 star tripadvisor rating
    Week at Park Royal Ixtapa

    A very pleasant week--the hotel itself needs some updating,but the staff work so hard and provide excellent service from the waiters, to the bartenders, to the maid service and of course the bell service. The Royal Holiday Member Center was very helpful to us with questions .

    Sep 05, 2019
  • 5.0 star tripadvisor rating

    Adan,Eva,aidet and Fabiola. Thanks to them, vacations are the best, they make everything possible for you to feel in paradise, the hotel has the best rooms, customer service, animators make everything possible ..

    Aug 27, 2019
  • 4.0 star tripadvisor rating
    Decent hotel good location

    Some rooms have not been updated. The pool lounge chairs are old and uncomfortable. Food and staff were great. Loud music by the pool playing all day. Beach was clean and quiet. Nice fitness room. Shopping and restaurants within walking distance.

    Aug 20, 2019
  • 1.0 star tripadvisor rating
    Horrible experience @ this hotel

    Mold on the room roof , outdated rooms, food quality very poor, I got sick with a stomach bacteria. Front desk security and guys who help with language very rude, not helpful @ all. The rest of the staff very helpful and pleasant. I will not return to this hotel, nor recommend it.

    Aug 10, 2019
  • 1.0 star tripadvisor rating
    Worst vacation EVER!!

    Took all my family to this location and we had so many problems from the start, we had been members of Park Royal for more than 20 years and travel to all the Park Royal locations and NEVER had any trouble this year front desk people were rude, staff in the restaurant were rude, head of waiters insulted my mother and went as far as getting in a fight very prepotent ! he argue with my husband and I couple of times during the week and was very rude to my father. Pool was in very poor condition, buggers and smelly even if we asked to clean security will get angry. I got stuck in the elevator for almost half an hour with other people and no ventilation. they made us pay more money for meals even though we had the meals paid in advance. the floors in the pool are very slippery 3 of us fall and we saw 2 people crack their heads !!! bleeding. Food was water down yogurt, coffee, no creamers for coffee, no Splenda, drinks at the bar were cheap and they will water them down even juices … You can not swim in the Ocean so the pool is full they need to have someone cleaning full time for the amount of people specially KIDS one good thing that I have to say is that the cleaning lady for the rooms was nice and did her job well. also Isis the girl at the Park Royal desk treated us well. we will NEVER be back at this location this supposed to be a family oriented Hotel. I had to call security because a drunk man was grabbing my sister and my mom, he fall on the planter and I had to call security. To end I had to book one of our rooms via RCI a month in advance since they mention they had no more rooms and I didn't get my room until the 3rd day !!!

    Jul 05, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519