Hotel Overview

2019 Exceptional Value
Golf: Unlimited golf per person (cart is mandatory and extra; restrictions apply).

Paradisus Punta Cana Resort is a luxury all-inclusive eco-resort with a welcoming atmosphere that caters to the whole family. This resort introduces new innovative and reinterpreted dining concepts, YHI Spa, and a state-of-art gym, newly refurbished Royal Service Suites and pool, and the Nova Theatre, with new seating and the best in digital lighting and surround sound.

Paradisus Punta Cana Resort is the only all-inclusive resort in the Caribbean with 11 restaurants, nine bars, 24-hour room service, daytime and evening activities and entertainment, a casino, a world-class spa, and an Action Park with batting cage, archery, bicycles, and a climbing rock. Cocotal Golf and Country Club is located just 10 minutes away from the resort and offers free shuttle service.

The Reserve is a resort-within-a-resort, offering exclusive access to separate, sparkling new pools for kids and adults, a private lounge, and an all-new, all-luxury collection of 180 oversized Paradisus Resort suites. The Royal Service Suites are adults-only (18+) and feature a Jacuzzi, separate check-in/out, concierge, and a private lounge serving breakfast and drinks. The resort also features 48 signature Paradisus Family Concierge Suites, renowned for their comfort and irresistible array of family-friendly amenities.

*Please note that as of July 1, 2017, there will be a $5 USD service charge for room service.

Find more information about Melia Resorts.

Learn more about Punta Cana.

Property Information

Year Built: 1995
Last Renovation: 2008
Accessible rooms: 4
Floors: 2
Total rooms: 689


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory Dress Code Formal dress apparel is required to access all restaurants in the evening.
Advisory A room service delivery fee will be charged per room service delivery. This fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees that they may be responsible for but is not a guarantee of the final amount due.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 16111 reviews
  • 5.0 star tripadvisor rating

    Our last trip was to ocean blue and sands. It was the worse!! Food not great and service very poor. You will be assigned a concierge who will drop you like a hot potato if you’re not interested in purchasing a timeshare or once you schedule your meeting. It was so disappointing after visiting princess, Bahia principe, hard rock and others. We loved this place. Very relaxing, food and service was superb. Tip the house keeper at beginning of trip and they will help in any way they can. Fun fun activities and be ready to party

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Great trip

    Nine year’s since our last visit here. Brought our kids (18 and 20) and parents. Upgrade to Reserve was nice. Server (Julio Aponte), bartenders (Jesus and Willy Pena), activities (Cappuccino) all made it extra special and fun. Only downside was rain first couple of evenings and third floor leak/wet floors to navigate to get to our room. Easy walk or tram ride to the beach from Reserve. Great service in the reserve beach area too. Enjoyed Fuego, Bana, Vento, Mole, the Grill. Foam party was a blast. Will hopefully not wait nine years to come again.

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Paradise Punta Cana.... The best bartender with good cocktails

    Willy Pena and Jesus Avelino and Juan Diego.. are both wonderful bartenders and make you feel like part of the family. They are always fun and friendly.Melia should be proud to have such attentive and loyal members of their team. They made praise even better.

    Jun 02, 2019
  • 5.0 star tripadvisor rating
    Great staff at the Reserve Paradisus Punta Cana

    This is our second trip to the Reserve at Paradisus Punta Cana. The entire staff was always friendly and helpful. One of the waiters, Julio Aponte always made our dining experiences great with his exceptional service and great personality. He definitely earns his nickname "I love you Julio"

    Jun 01, 2019
  • 1.0 star tripadvisor rating
    Don't Do It!

    We booked this resort after having stayed here in 2013. I was shocked, appalled and extremely disappointed with the decline in property condition. We have stayed at several Melia properties and try to stay loyal to the brand because we've always had great experiences....until now! The room had multiple issues, a list of 10 to be exact that we shared with our Royal Service consierge only to be called liars. The beautiful beach Bali beds we enjoyed in years past were torn with foam exposed and the lounge chairs broken. The buildings all has peeling paint and looked dirty. The place was desolate - no one around and it's no surprise given the experience we had. After one night we left and stayed the rest of the week at Grand Reserve at Palma Real. This property was brand new and beautiful. Even though these are both Melia properties, they still made me pay for a full stay both properties. It was so bad at Paradisus that I agreed just to get out of there. We will never go back to Paradisus. Rude staff who took advantage and didn't listen (let alone apologize) for any of our dissatisfaction. We wrote the GM of the property as well to share in hopes of improvement for future travelers. The response was nothing less than defensive. I approached them very respectfully and not blowing my top to discuss our issues however ....that wasn't the way I left after such terrible service.

    Jun 01, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 61919