Hotel Overview

Sitting on a stunning beach with amazing views of the Sea of Cortez, Paradisus Los Cabos is an adults-only, luxury all-inclusive resort and proud member of The Leading Hotels of the World, offering a sophisticated and serene retreat. Boasting 350 elegantly designed suites, the resort blends chic comfort with stunning ocean views, creating the perfect atmosphere for relaxation and indulgence. Set on 18.5 acres of land and located in Los Cabos, Paradisus Los Cabos offers world-class facilities, including the renowned YHI Spa, an immersive Destination Inclusive® program, and state-of-the-art meeting facilities designed to meet the needs of the modern traveler.

The Reserve Experience For those seeking an elevated level of luxury, The Reserve at Paradisus Los Cabos offers privileged access to exclusive services and tailored experiences.

· La Palapa Restaurant for private dining (breakfast, lunch, and dinner) in a sophisticated adults-only setting

· Personalized Concierge Service to attend to your every need

· An elegant Welcome Lounge with internet, premium snacks, specialty coffee, and top-shelf drinks throughout the day, plus cocktails and gourmet snacks in the evening (adults-only)

· Private VIP check-in and check-out for seamless arrivals and departures

· Exclusive access to private areas and priority reservations for on-site activities and fine dining

Destination Inclusive® Tailored to adults seeking authentic experiences, the Destination Inclusive® program at Paradisus Los Cabos offers curated on-site and off-site activities that immerse you in the rich culture and natural beauty of Los Cabos. From culinary explorations to artistic workshops and excursions, these handpicked activities provide a true taste of the destination, making every moment unforgettable.

At Paradisus Los Cabos, every detail is designed to exceed your expectations, offering an unparalleled escape where luxury meets local immersion.

Location

Corridor-Beach
Los Cabos International Airport (SJD) : 15 miles

Property Information

Year Built: 1990
Last Renovation: 2016
Floors: 5
Suites: 350

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Hotel Details

Amenities

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Activities

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Hotel Advisories

Advisory The Environmental Sanitation Tax of $38 MXN (approx. $2.50 USD), per room per night (depending on the exchange rate at the moment of the check-in). This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.


Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.


Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 4054 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our wonderful stay at Paradisus

    The best resort I've stayed in Mexico. Beautiful hotel. Huge sand beach. We had the Reserve package that included lots of perks. Food was great with many different types of restaurants. Our concierge Luis Basilio helped us with all our reservations and any other things we needed. He was great ! The resort is centered between San Lucas and San Jose so you can day trip in both with a short drive. Highly recommend this resort , you won't be disappointed.

    Dec 05, 2024
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Don't waste your money

    We had been to this resort before in 2019 and it has changed dramatically not the same high end we had experienced before. We were in the reserve ocean front section. We had to wait until 5pm to check in and then wait until they changed the lock on the door. The food was average at best, in the past they had one restaurant that was a buffet so if you didn't care for the selection in the restaurants you had a back up choice,well not anymore. The steak house was a joke the quality of the beef was poor. The drinks in all bars were watered down liquor, no joke everyone commented the same. There used to be service at the beach, not any more. The staff was kind but they had no control over food and beverage. For the amount of money we paid there are so many other better choices in Cabo.

    Dec 02, 2024
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A special time in a spectacular resort

    We have been coming here for many years and this was our best experience. Our amenities at the Reserve and our Circle experience made it special. Our concierge Roberto Gonzalez Ochoa was very responsive and attentive. He made sure all our reservations and preferences were taken care of. This was very personal service including our time at the beach. He coordinated with Carlos to make sure all our needs were met and we had a daybed. Carlos does a great job managing the beach amenities. The new executive chef has made some great changes to the menus It would be nice to see some catch of the day sea bass added to the menus as we look forward to this in Cabo and had to go off property to get it. The Palapa at dinner was very slow service both times and needed more seafood options on the menu. Our beach dinner was very special because of the setting and the great menu . This was our best experience at this resort

    Dec 01, 2024
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Our Cabo Vacation - good? Perhaps not great…..

    We had a great time here, first time in Cabo. We spent most of our time on the beach. Carlos, Guadeloupe and the rest of the beach staff were attentive and amazing and made being in an all inclusive beach resort what it should have been at the beach. I found the food to be fine for a 7 day stay. Our favorite restaurant was the one that is open for the afternoon, mostly lunch with a beautiful view of the beach. I found that by day 7 that the food throughout the 7 restaurants was tiring but that is just me. The property could be loud at night especially when the DJ was spinning tunes. We had at least one room next door that was inconsiderate late at night. You could hear everything through the walls. Our bathroom was fine but the toilet seat was about to fall off and the shower leaked all over the bathroom floor which caused mold and mildew. The housekeeping crew did come at least one day and attempted to do a deep cleaning. For the most part the room was fine but the noise around us was somewhat annoying. The staff in this property is professional and accommodating, I felt that our comfort and having a pleasant stay was their first priority. If I were telling any fellow traveler what to be aware of it would be the entitled Americans. We had two encounters with people that were just beyond belief and most of my travel is planned around getting away from these people which may be hard to do in Cabo. Would I go back? Been there done it.

    Nov 30, 2024
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Poor Customer Service

    My partner and I stayed at Paradisus last week for 7 nights. This was a last minute reservation because our original plans were impacted by hurricane Sara. We really needed a getaway to relax from our lives where we had experienced some recent tragedies. This was our 4th trip to Cabo, we previously stayed in Le Blanc, Esperanza, and The Palmilla. Even though we read mixed reviews about Paradisus, we decided to give it a try. Unfortunately, this Melia resort needs help. If you’re looking for a luxury 5 star experience, Paradisus is definitely not your destination. We’d rate this resort 3 stars. Food was average, room was average, service was ok as long as you didn’t have any problems that needed to be addressed. Prior to our stay, we requested a quiet room on a high floor, away from elevators and housekeeping stations. At check in we confirmed with Patricia, the front desk rep, that they’d received these requests. Without asking, Patricia gave us a disabled hotel room even though we aren’t disabled but we accepted it thinking that it was going to be a quiet room. Boy, were we wrong. Every night during our vacation, we were woken up in the middle of the night by loud bumps and scraping noises upstairs that sounded like furniture being moved. The hotel construction seemed to be poor since you could easily hear the guests upstairs walking around and closing the bathroom, balcony, and room doors. Every morning, we heard them wake up, stomp around, slam doors, and leave their room around 6 am. Additionally, late at night, the acoustics in the hallways allowed you to hear guests’ voices and the slamming of other room doors. By the morning of Wed, Nov. 20th (3 nights in), we couldn’t take the lack of sleep any longer so we decided to speak in person with Susana, the Front Desk Manager. We complained to her about the loud guests upstairs and we politely asked to be moved to another room since we weren’t able to sleep well. We had been informed by a few concierges that the resort was only at 40% capacity so we naturally assumed that she’d accommodate our request. However, instead of apologizing for the inconvenience and addressing our issue, Susana berated us multiple times for not informing her sooner about the loud noises above us. Additionally, instead of just moving us to another room, her only offer was to speak with the guests upstairs. My partner asked her what would be the next course of action if the upstairs guests were still loud at night after she had spoken with them. Would she move us if they weren’t quiet after her conversation with them? She would not commit to saying yes; she merely frowned and said “trust me” . When we asked to speak to her general manager, Susana stated that she was the manager and there was no one else above her. She asked us for our mobile number and advised that she would keep us informed. Even though we were frustrated and felt unheard, we didn’t have any other option but to trust her. Ultimately, as we feared, she did NOTHING to resolve this problem and she didn’t even follow up with us to see if we were still hearing noises. Guess what? The guests above us were still loud and kept us awake. We were convinced that talking to Susana again was pointless. We chose to turn on the white noise at full volume from our iPhones which was ridiculous but we decided to make the most of our trip. Unfortunately, even through the white noise, we could still hear the upstairs guests at night. Just to make our trip even more fun, during our last couple of days, Paradisus decided to start construction in the room next door to ours around 7:30 AM. Lots of banging and loud music, what a treat! Final note, this property will try to upsell you on upgrades, various timeshares and excursions. What they didn’t tell you was that if you didn’t upgrade, you would be treated like a 2nd class citizen. Many of the employees would first look at your wrist and you could see their demeanor change when they saw you were wearing a regular teal wristband. PROS: ● The beach was the best place for us. You can swim in the ocean and watch the pelicans, seagulls, cormorants, osprey and other birds. They released baby turtles into the ocean daily from this beach. The pelicans dive-bombed for fish into the ocean right as you were swimming so you could see them closeup. The beach was quieter than the relentless pounding of music by the pool. ● Cabanas were free but extremely close to each other so you could easily hear nearby conversations. ● Nespresso coffee in the cafe ● Good service from some staff: Felix-bellman, Fidel-Cielo/Cappella, Gisela & Chef Daniel-Malva, Daniel-pool, Pablo-Agua Marina, Nidia-cafe. CONS: ● Noisy, noisy, noisy! Thin floors/ thin walls- you could hear everything above and next to your room. ● Our bed had loose spring coils in our mattress so every time I would get up, a few of the coils would jab my side and butt (I weigh less than 145 lbs). ● The bathroom door was straight out of a torture chamber. It was very loud and we both jammed our fingers between the door knob and the bathroom wall. When you opened the glass door, it would auto-spring the door wide open so if you held on to the door knob, watch out! ● Pool was ice cold. From what we heard from other guests, they were waiting to turn on the heater until Thanksgiving week when occupancy would be higher. That would have been nice to know before we booked! ● Carlos at the beach was only motivated by tips. We watched him only help guests with the Reserve wristband (brown) since apparently Reserve guests are more likely to tip him. Because I had a regular guest wristband (teal), he never offered to set up towels at the cabanas even though he wasn’t busy. His loss, if he had helped me set up my towels, I would have tipped him. I even tried greeting him with a friendly “Good morning Carlos” but he just looked at me and said nothing. ● Food quality at ALL of the restaurants was mediocre and not flavorful which was a shame because Mexican cuisine is usually very fresh, flavorful and delicious. Dishes were either too salty or flavorless. The menus left you guessing since they didn’t display all of the ingredients in the dishes. At T okimeku, when I thought I had ordered a vegetarian mushroom entree, it turned out it was mostly BEEF , cabbage, and one stray mushroom. Breakfast at Malva was better.

    Nov 29, 2024

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