Hotel Overview
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Hotel Details
General Policies & Fine Print
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
2347 reviews
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Dec 01, 2024Amazing
My Experience was beautiful, amazing, out of this world..Onil Musseb was an amazing concierge. We could not have asked for more., everything was great.. the hospitality was great.. the staff at Origen was great Martin, Leticia Mota, Darlin Reyes, Marikina Vilha, Orquidea Rosario at Bar Mama y Juana..I did not kids with me but the place was a great place for kids as well.
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Nov 30, 2024Stay anywhere else!
Place is awful. The drug dealers do more for you than the staff. Nice rooms, food is beyond awful. Staff is horrific as well. Upselling you features that are useless. Beach is 10 mins away, golf is on a dog track. They wouldnt even set up transportation so we could get dinner elsewhere.
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Nov 30, 2024Carlos Faxas the best host
It is a great hotel I highly recommend it to all those who are going to travel for pleasure or fun, very good hotel very good employees especially Carlos Faxas who gave us a warm welcome and maximized our experience without a doubt, I liked the buffet food very much, I will definitely return in the future.
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Nov 29, 2024
Great experience!
We loved the hotel! We were especially grateful for Susana from the conceirge who helped us along the way. The hotel is beautiful, better than expected service as well! It’s a total hidden gem, it’s great value for the money. Our room even had a jacuzzi tub outside! Loved all of it! Will come back
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Nov 29, 2024Not a five star hotel
The service did not live up to a five star hotel, the ups selling at the front desk is unacceptable.
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.