Natural lagoons and lush vegetation enrich this magnificent, all-suite resort, bordering a striking, white sand beach. This hotel occupies a 15-acre peninsula facing the sea and neighboring a world-class marina, featuring 24-hour room service (fee), three waterslide-equipped swimming pools, children's activities, a gym, two European-style spas, complimentary daytime tennis, and great golf (fee) at the El Tigre course at Paradise Village Golf & Country Club. Additional racquet club facilities are also available.
The hotel gives easy access to the jungled Puerto Vallarta region, lending a vibrant array of adventures including boat cruises, jeep journeys, hiking tours, sea lion and jungle safaris, bullfighting, go-karting, and even a tequila factory tour. Make new friends in the water as you swim with the dolphins, or set out on a Sierra Madre expedition for jaw-dropping mountain sights.
Switch up your entertainment options with unique specialty events held six days a week, providing sumptuous dinner, shows, dance, and music. Cultural events like regional folkloric dances, mystical Mayan rituals, smoky--tropical nights add a pleasant flair to your stay.
Paradise Village Beach Resort & Spa captures the unique richness of Mexico within its stunning architecture echoing traces of enigmatic Mayan decor. Dine at Tulum Restaurant for regional, international and gourmet spa cuisine, or grab a snack at Kikil Snack Bar, located on the beach. In the ultimate family adventure, guests will enjoy volleyball, a beachside spa station, and the resort's incredible wildlife reserve.
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Minimum check in age is 21 year round.
Customer Ratings & Reviews
TripAdvisor Traveler Rating2915 reviews
Bad hotel with REALLY bad facilities
Really bad experience with this hotel... Had a family trip to Puerto Vallarta and decided to go with this option, but food is TERRIBLE (buffet) and personal is rude, we got a really old room with old furniture and not clean... lots of moisture and cigarette smell... my family and myself really had a bad time at this hotel with installations... , gym and spa were not open as well... Definitely WOULD NOT RECOMMEND this hotel at all!!
Awesome family friendly resort
We had a blast. The pool activities team keeps it exciting every day. Tons of fun. We spent our days at the pool, playa, or on one of the many day/night trips! Go for the Mexicana night and the Savia trip!
Room overacted and all fashion facilities
My family and I had the worst experience with this hotel package, first of all our room was not in the main building we had to walk over 300 meters to get into our room, the room is really small and furniture looks old, we had to pay some down payment of 75 dlls but we realized that other crews were charged only 50 for same room, Whats going on with the congruence with this hotel? People attending were rude and food is definitely not the best at all... I would not recommend this hotel at all...!!
We had called prior to our arrival to see if the Uxmal building and spa was open, so there were no great surprises when we arrived. (We used the spa at El Tigre and the beach spa). You have to book your palapa 24 hrs in advance. Calling at exactly 10am betters your chance of getting a palapa close to the water. No dredging this year, so the water was clear and clean. Reuben on the beach will assist you in setting up your palapa and beach service was excellent. I overtipped them daily because they work so hard. We had room 3708 which overlooked the ocean on the 7th floor. Excellent room except for a musty odor in the living room HVAC system. We turned the AC off in the living room and that seemed to solve the problem. Maid service was excellent. I didn't think the food was as good as it was last visit. I ate ceviche every day on that visit, and this time only once..it was on a soggy tortilla and was disappointing. The clam chowder in the Mayapan restaurant was excellent. I highly recommend the lasagna at Il Pescatore. The food was excellent there but the waiters were totally overwhelmed. I actually ate more burgers on the beach then Mexican food, which was disappointing. We watched the Mexican fiesta from our balcony this year, as we participated in it last visit. Room service flank steak was unbelievably good. Try room service, you won't be disappointed, We sat through a member presentation which was painless enough and got a discount on the tickets to the Cirque De Solegh type show they have on an island about an hour from PV. Arriving, you would think you were on the Survivor set...thousands of candles and tiki torches lit the island. It was bench seating which wasn't the most comfortable, and the process to get people to and from the show in the dark was crowded and chaotic. I don't recommend for people with walking or breathing issues. It was a long walk on uneven cobblestone hills and steps. It rained the night we went and some people ate out in the rain. The food was remarkably good. Don't -pay extra for VIP seats..not worth it The airport fiasco was difficult. When you get off the plane...walk past everyone asking you where you are going. Just say private residence. We were pulled in different directions with promises of free taxi's or reduced taxi's...these are all time share people. They were vultures. Go toward the doors outside and you will see the signs for taxi drivers. There is a kiosk inside the door to the right where you buy your taxi ticket. If you pay in peso's, it was only $18 (with our exchange rate)...it was $24 in US dollars. Avoid the chaotic mess of timeshare people. I highly recommend exchanging your money at home. We got a much better exchange rate than we saw anywhere, Paradise village exchange was one of the worst. We had peso's left over, so we paid part of our bill with them at the end. Life was much easier using peso's then trying to use the dollar. We always have a relaxing vacation at PV. The Sunday Brunch at El Tigre is well worth it. Victor the shuttle driver will take you over on the half hour. As members of PV, we got 20% off all our food and drink. At the end of the week, our bill was $500. Not too many places you can go, eat and drink well and only pay that amount for two people. Enjoy your vacation there.
Big resort on the bay. Only very few select rooms have a view...ours did not (very disappointing as I love to watch the water). We had a balcony overlooking a big roof and some palm trees. The resort buildings (of which there are many) are built so far back from the waters edge, the bay was not even visible from the pool area or most walkways around the grounds. The beach itself was expansive with a hike to the water. Very clean rooms, public areas, pools, restaurants. Daily housekeeping a plus. Bathtub/shower combo very high to get into...luckily there were grab bars. Nice to have kitchenette in room. Coffee and two bottles of water supplied first day only...never replenished by hotel. Taxi to Wal-Mart for supplies only $5. We were never pressured by membership sales pitch. Small shopping area next to resort. All-in-all okay resort but would not stay here again.