Hotel Promotions
Special Reduced Rates!
Discount is already reflected in the vacation package.
Applicable Dates:
Booking Dates: 31 Mar 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050
Travel Dates: 31 Mar 2021 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050;19 Apr 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast for Two!
Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. More specific breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Jul 2021 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Jul 2021 to 31 Dec 2050;07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Resort Fee.
Resort Free Included in rate, additional information will be given at time of check-in.
Applicable Dates:
Booking Dates: 18 Jul 2023 to 31 Dec 9999
Travel Dates: 18 Jul 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Quad Occupancy. Room and Breakfast for 4.
If booked with 4 passengers, pricing is based on quad occupancy. Extra person charges for up to 4 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 04 Feb 2022 to 31 Dec 2050
Travel Dates: 04 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Pricing is based on Triple Occupancy
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Room and Breakfast for 3! Pricing is based on Triple Occupancy.
If booked with 3 passengers, pricing is based on triple occupancy. Extra person charges for up to 3 persons in room included in cost of vacation package.
Applicable Dates:
Booking Dates: 14 Jan 2022 to 31 Dec 2050
Travel Dates: 14 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast and Evening Meal for up to 4 Adults! Pricing is based on quad occupancy.
Daily breakfast and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 3 Adults! Pricing is based on Triple Occupancy.
Daily breakfast, lunch and dinner is included for up to 3 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Includes Breakfast, Lunch and Evening Meal for up to 4 Adults! Pricing is based on Quad Occupancy.
Daily breakfast, lunch and dinner is included for up to 4 adults per room. Gratuities are not included. Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2!
Savings are reflected in the vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 and save.
The discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 19 Feb 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 19 Feb 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 3 Save 20% + Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Additional adults and children will be charged regular breakfast rates. Gratuities are not included. Details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 4 and save.
The discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 19 Feb 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 19 Feb 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Hotel credit and breakfast for 2!
Guests will receive a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 USD Hotel Credit!
Guests will receive, at a minimum, a $100.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 Hotel Credit and Breakfast for 2!
Guests will receive a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$25 USD Hotel Credit!
Guests will receive, at a minimum, a $25.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 Hotel Credit and Breakfast for 2!
Guests will receive a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities not included. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$50 USD Hotel Credit!
Guests will receive, at a minimum, a $50.00 hotel resort credit per room to be used as indicated by hotel at check-in.  There is no compensation for any un-used portion of the credit.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts and dinners daily per room. Single occupancy will receive 1 complimentary breakfast and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Breakfast, Lunch and Evening Meal for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Gratuities are not included.  Additional dining details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 24 Sep 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 24 Sep 2020 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade and breakfast for 2 Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room. Guests will receive up to 2 breakfasts daily per room. Single occupancy will receive 1 breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary Upgrade Included!
Guest has been booked in an already upgraded room category. Rate is appropriate to already booking in upgraded room.
Applicable Dates:
Booking Dates: 07 Feb 2022 to 31 Dec 2050
Travel Dates: 07 Feb 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Inclusive of all meals and drinks for 2 Adults!
Guests will receive up to 2 complimentary breakfasts, lunch and dinners daily per room. Single occupancy will receive 1 complimentary breakfast, lunch and dinner daily per room. Some beverages included. Gratuities are not included.  Additional dining and drinks details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050;07 Jul 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 25% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates.Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save 30% and Breakfast for 2!
Savings reflected in vacation price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 03 Jan 2022 to 31 Dec 2050
Travel Dates: 03 Jan 2022 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay 7 and save.
The discount is already reflected in the rates.
Applicable Dates:
Booking Dates: 07 Jul 2023 to 31 Dec 2050
Travel Dates: 07 Jul 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Stay and Save, Stay 3 Save 20% + Breakfast for 2
Savings reflected in quoted package price. Guests will receive up to 2 complimentary breakfasts daily per room. Single occupancy will receive 1 complimentary breakfast daily per room. Gratuities are not included. Additional adults and children will be charged regular breakfast rates. Additional breakfast details will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 07 Mar 2019 to 31 Dec 2050
Travel Dates: 07 Mar 2019 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Central Pantry
    Stop by this restaurant outside Disney World, Orlando, for quick, on-the-go meals. Grab delicious, freshly made items like gourmet Italian flatbreads, salads, baked goods and frozen yogurt.
  • Falls Pool Bar & Grill
    While away the day under the sun by one of our outdoor pools and simple savory bites from Falls Pool Bar & Grill. Sip delicious cocktails and nibble on lunch or dinner favorites from the extensive grill menu at this casual restaurant in Orlando, FL.
  • High Velocity
    Catch the big game during your stay in Orlando at High Velocity, our hotel's on-site sports bar. Relax with friends as you enjoy beers, burgers, wings and more. Our casual dining menu offers a little something for everyone.
  • Latitude & Longitude
    Simple Southern dining with a Florida flair at Latitude & Longitude, our signature hotel restaurant near Disney World, Orlando. Savor a diverse menu of dishes and drinks, each prepared with seasonal, locally sourced ingredients.
  • Lobby Bar
    Order a cocktail and nibble on fresh sushi and small plates while you unwind with friends in The Lobby Lounge. We offer the ideal destination for a relaxed get-together after a full day in Orlando, FL.
  • Mikado Japanese Steak House
    Watch our talented chefs prepare an authentic hibachi grill meal right before your eyes at this restaurant near Disney World, Orlando. Visit our steakhouse for pre-dinner drinks on the terrace or linger over fine wines, sakes and other specialty drinks.
  • Siro Urban Italian Kitchen
    This restaurant near Disney World, Orlando, FL, tempts guests with innovative Italian cuisine. Join us at this funky, creative restaurant near Walt Disney World for classic dishes served with a unique flair.
  • Starbucks?
    Pair your favorite coffee beverage with a freshly baked pastry at Starbucks before a day out in Orlando or relax in the Florida sunshine beside one of our hotel's resort-style pools.
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Accessible parking†
  • ATM/Cash machine†
  • Boarding pass print-out available
  • Bookstore,Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk,Offsite†
  • 24-hour front desk
  • Does hotel have accessible parking?
    Grab bars in bathroom
    Raised toilet seat with grab bars
    Roll-in shower available
    Service animals allowed on property for people with disabilities
    Service dogs allowed
    Toilet seat in guest rooms for disabled person
  • Accessible parking†
  • ATM/Cash machine†
  • Boarding pass print-out available
  • Bookstore, Offsite†
  • Buffet breakfast†
  • Business center†
  • Business services†
  • Car rental desk, Offsite†
  • Check cashing policy
  • Child programs†
  • Cocktail lounge, Offsite
  • Cocktail lounge with entertainment†
  • Cocktail lounge with light fare†
  • Coffee shop†
  • Complimentary in-room coffee or tea
  • Concierge desk
  • Continental breakfast†
  • Direct dial telephone
  • Drugstore/pharmacy, Offsite
  • Dry cleaning†
  • Efolio available to company
  • Elevators
  • Exercise gym
  • Express check-out
  • Food and beverage outlets†
  • Front desk
  • Full american breakfast†
  • Full service housekeeping
  • Game room
  • Gift/News stand†
  • Golf†
  • Hair dryer
  • Health club
  • High speed wireless†
  • Hot breakfast†
  • Housekeeping - daily
  • Ice machine
  • Individual Efolio available
  • Interior corridors
  • Ironing board
  • Jogging track
  • Laundry/Valet service†
  • Lounges/bars†
  • Meeting rooms†
  • Motorcycle parking†
  • Non-smoking rooms available
  • Onsite laundry†
  • On-Site parking†
  • Outdoor pool
  • Parking†
  • Pool
  • Public area air conditioned
  • Restaurant†
  • Room service†
  • Safe deposit box
  • U.S. Fire Safety compliant
  • Shoe shine stand†
  • Spa†
  • Steam bath
  • Valet cleaning†
  • Valet parking†
  • Valet same day dry cleaning†
  • Vending machines†
  • Video checkout
  • Video review billing
  • Wakeup service
  • Whirlpool†
  • Wireless internet connection in public areas
Off-Site Amenities
  • Business Center†
  • Copier
  • Fax Machine
  • Full Business Center
  • Meeting Facilities
  • Network/Internet Printing Available
  • On-Site Business Center†
  • Printer
  • Telephone
  • Voicemail
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program, onsite †
  • Fitness center on-site †
  • Golf †
  • Gym †
  • Health club
  • Jogging trail †
  • Outdoor pool †
  • Pool †
  • Putt putt golf †
  • Spa †
  • Table tennis †
  • Whirlpool †
Off-Site Recreation
  • Beach †
  • Bowling alley †
  • Hiking trail †
  • Horseback riding †
  • Jet-ski †
  • Mountain biking trail †
Off-Site Attraction
  • Bob Carr Performing Arts Centre
  • Dr. Phillips Center
  • Orlando Orange County Convention & Visitors Bu
  • Medieval Times
  • Jellyrolls Dueling Piano Bar
  • Cirque du Soleil - La Nouba
  • Pointe Orlando
  • Sleuths Dinner Mystery Shows
  • Blue Man Group
  • Interstate 4
  • Disney Springs
  • Orlando Orange County Convention & Visitors Bu
  • SeaWorld
  • Orlando Museum of Art
  • Orlando Science Center
  • Wonderworks
  • University of Central Florida
  • Busch Gardens Tampa Bay
  • Daytona International Speedway
  • Dinosaur World
  • Disney Water Parks
  • Gatorland
  • Kennedy Space Center
  • Ripley's Believe It Or Not Odditorium
  • SeaWorld, & Aquatica, SeaWorld's Waterpark
  • Universal CityWalk
  • Universal Studios/Islands of Adventure
  • Walt Disney World Theme Parks
  • LEGOLAND
  • Discovery Cove
  • Disney Springs & Drawn to Life by Cirque du So
  • The Wizarding World of Harry Potter
  • Magic Kingdom Park
  • Fun Spot America
  • Valencia Community College
  • AMC Movie Theatres
  • Cirque du Soleil
  • Downtown Disney
  • Makahiki Luau, SeaWorld's Polynesian Celebration
  • Universal CityWalk
  • Pointe Orlando
  • Astros spring training (MLB)
  • Atlanta Braves and Houston
  • Disney Wide World of Sports
  • Florida Citrus Bowl
  • Orlando Magic (NBA)
  • Tampa Bay Devil Rays Baseball
  • Vans Skate Park
  • Amway Center
  • Orlando
  • Orlando
  • Orlando Ghost Tour
  • Gray Line Sightseeing Orlando
  • Discover Orlando City Tour
  • Kennedy Space Center Discovery Day Tour
  • Florida Dolphin Tours
  • Swim With The Manatees Florida Adventure Tour
  • Disney Wide World of Sports
  • Amway Center

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 6750 reviews
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    A lot of noise and expensive to stay.

    Stayed there for a conference, got a room on 4th floor right above the reception, there was constant noise either from the front entrance where music played 24/7 so loud it feels like a radio was tuned on in the room or from the bar in the hall. Everything was way overpriced, fx. 2 bananas (yes the yellow fruit) $6.39. The rooms are okay, but nothing special, the surroundings (pool, golf, etc.) was nice.

    Jan 27, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    not great

    I stayed here at a v large conference. Was based in the East tower (easily the most convenient location for conference facilities). As I have now stayed here a few times, some generic comments: 1. In the east tower, if you face the "entrance", the rooms tend to be noisy from the generators and do not have a pleasant smell. 2. This hotel really feels like a large 3 star, given a four star because of its size and facilities. It isn't particularly nice. It is a factory. 3. The pantry is useful although it gets boring quickly! 4. Breakfast, they bought me the wrong omelette order, which contained bacon when I don't eat meat. The manager came, took responsibility and comped the breakfast, but it is pretty rubbish anyway. 5. I don't particularly like the breakfast there, it is nothing special but is functional. 6. I suppose there is an attraction in the water park (didn't use) if staying with families and the pool area is quite big. 7. Do not expect any luxury feel whatsoever. It is a large factory.

    Jan 22, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    My child could have died from their negligence...

    It was a beautiful place. And the people there were great. BUT, early in our stay my 5 year old daughter was showing her grandmother how neatly she put away her clothes by opening the drawers on the dresser. She wasn't climbing on it or using it in ANY incorrect way. The entire dresser tipped forward pinning her under the dresser and the large sheet of glass that was on top of it. Fortunately, my daughter is ok. My Mother in Law who witnessed it and was not strong enough to lift the dresser off of her is still traumatized by the event. We had booked 2 rooms for our stay and I was hoping for them to compensate me for one of the 2 rooms and give me some bonvoy points so we could make different memories for our kids at another place. No such luck. I was offered the equivalent of a few hundred dollars in points. I've written the hotel several times, as well as hotel leadership, and been told to deal with "claims" and the claims people just want me to take the points and sign the waiver. It's sad because what was supposed to be a trip of a lifetime for my family is scarred by this event and I am angry with Marriott. They don't care about our experience. I had also asked for some reassurance that they would check the other rooms to make sure the other dressers were affixed to the walls properly and I haven't heard about that either. Ultimately, I'll just post this, with the picture where you can see THE HARDWARE THAT WAS SUPPOSED TO BE USED TO MAKE THE DRESSER SAFE affixed to the back of it with tape, and hope that maybe someone won't stay there because if something does go wrong, they won't stand by their product and make things right.

    Jan 07, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    Overpriced nonsense

    Overpriced nonsense. Could barely hear at check in due to the blasting DJ. Had to fight to get the balcony room for fireworks view that we booked in July for New Year’s Eve. Coffee maker leaked right out the bottom. Didn’t get the water slides we booked specifically for. Disappointing on every level.

    Jan 04, 2025
  • TRI_LOGO_ANCILLARY_ 3.0 star tripadvisor rating
    Fair - but not great - Festive Fun in Florida

    Stayed 11 nights over Christmas and New Year with the family - wife, 3 kids aged 8, 12 and 14, and my mother. It’s an enormous hotel but actually quite easy to navigate. The pool is big and has enough space and loungers even when the hotel is at full occupancy as it was for most of our stay. The “water park” is decent - I put that in inverted commas as it’s three slides (with another three by the main pool) and a small lazy river so I found it a bit oversold but the kids enjoyed it. The shuttle buses to Disney are a bonus, though you do pay for them whether you like it or not through the high resort fee. Now the niggles - - The service is just plain poor. I asked three people the same basic question about the bus to Disney Springs and got three different answers. The staff are generally surprisingly unsmiling, with the exception of a couple of ladies at reception who brought up the average - Checkout was a nightmare experience. They charged us a daily parking charge even though we had no car. They added an extra person charge for a fictional guest over 18. “A new computer system” whatever that means. It took an age to resolve to the point we had to just leave for the airport before it was fixed. An apology would have been welcome - The hotel map and signs in the hotel indicate tennis courts but I only found out when I arrived that we needn’t have brought our rackets - The rooms were not dusted well, shabby balcony furniture and had paint flaking. See photo - The perks for a lifetime Platinum member are really poor compared to other family holidays I have had in Bonvoy hotels globally. No lounge (“because we have several restaurants”), only continental (not full buffet) breakfast for two people from our party of six across three rooms, nothing else to speak of - We had two nights when the people in the room opposite us made a huge amount of noise at 1am, shouting and banging doors. When I raised it to the guy on reception (who I won’t name) they refused to do anything about it other than we should call security if it happens. Raising it with the guests “may upset them” (well how about the existing upset guests?) Thankfully they checked out before us. An apology would have been a start, perhaps some small gesture to compensate for not being able to move us to a quieter room as the hotel was full - The water park and slides for some reason shut at 5pm. That means if you have a day out you don’t have the chance to enjoy it in the late afternoon / early evening. Which grates when they are charging you over $50/day resort fee. Would I return? Probably not. On balance it is not a bad hotel but I expected more.

    Jan 02, 2025
Hotel Advisories
  • AdvisoryA mandatory Resort fee of $47 USD (plus tax) per room, per night will be charged and collected by the hotel at check-in or check-out. The fee is subject to change without prior notice. The information published here is to give the client an estimate of additional fees they may be responsible for but not a guarantee of the final amount due.
  • AdvisoryPrices are based on single or double occupancy. You will incur additional charges at the time of check-in for additional room occupants. The Front Desk will verify the age of the guest to determine whether the extra fee would apply.
  • AdvisorySelf Parking : $32 plus tax Valet Parking: $50 plus tax The above rates do not include tax of 6.5%. The fee is Subject to Change
General Policy
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Kids Stay Free Policy : Maximum number of children per paid adult: 0Maximum child age: 13

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*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.