Hotel Overview

2019 Resort Added Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast the morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1998
Last Renovation: 2010
Accessible rooms: 4
Floors: 2
Total rooms: 320

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory No guests under 23 years of age are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit's with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 8898 reviews
  • 5.0 star tripadvisor rating
    Heaven on Earth!!

    Outstanding resort! The staff here are unbelievable, everyone works so hard and they are all so friendly! Selsa, Naomi and the entertainment team are fantastic, loved you guys. Would 100% recommend this resort and would love to visit again. The food was fantastic, there was plenty to choose from. The beach was lovely and the pools are beautiful. Plenty of entertainment at night. We also loved our night at Coco Bongo’s. Thank you Ocean Maya Royale for making our trip so memorable!

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    We love this place!!!

    We love this place!!! We travelled in July 2019 – our 7th visit to OMR – and we are already planning our return trip over Christmas. We have never been disappointed each and every time we visit. Matter of fact, each time we return, the resort has done something to make our experience even better than before. For context, I have been to the Caribbean 36 times now, giving me the advantage of relativity. So, perhaps, what I have to offer in the way of insight may be of use when selecting your resort or planning your trip. We are not wealthy, by any means, we just identify with value. OMR has great value! The people at OMR is the single greatest reason we continue to return. From the moment we arrive, we were greeted as we were family. We are very grateful to Miguel Roman Flores and his terrific Privilege team. Miguel was not there when we arrived at the resort, but sure enough, he found us a day or two later to share a warm welcome and hug. He truly is the face of the resort and always makes us feel special. Upon arriving, we immediately were impressed with the new lobby bar. It looks amazing! There was a little bit of construction going on, but not much at all. And seriously, if that is what bothers you; what you are complaining about, you need to go to the bar and have a few more drinks lol. Relax. One of our favourite things about coming back to OMR as a return guest is you can hit the ground running. For us, right to the pool bar!! We always pack everything we need in our carry-on for our first day by the pool. No need to wait for a room, we are ready to go. Admittedly, the pool bar is where we spend most – all lol – of our time during the day. Come on … it has a pool, with seats in it, in Mexico and they give you drinks right in the pool!! Works for us : ) When we first arrived, Miguel poured me my drink (Havana 7 and diet) without asking me lol. The ‘dream team,’ the ‘A team’ is Miguel, Eber and Johnny. These guys are beyond spectacular. There work so hard and endlessly to make sure your experience is fun. More importantly, if you ever take a little time to talk with them, they are really good guys : ) The entertainment staff was also ..hmmm .. entertaining lol. Big shout out to Arturo. There is a large ‘quite’ pool adjacent to the swim up pool, for folks that prefer to relax and enjoy the atmosphere. You are close enough to the DJ to still hear the music, but far enough away to find a peaceful day. There is also the beach, which we do not go to (at the pool bar lol). We did walk the beach and it looked good. The smell that people are so concerned about was generally not there or very mild. They work tirelessly to remove the seaweed that drifts up almost daily. It is not an OMR problem … it is a problem for all the resorts along the coast. At least with OMR you can be assured that they work day and night to manage it. Another new addition was the ice cream bar. Amazing! All different types of ice creams, cones and toppings. I was drawn to the coffee ice cream, which of course tasted better with a pour of Baileys on top ; ) After a day at the pool, it was off to the numerous dinner restaurants OMR has to offer. We are not buffet people, so we can’t speak to it. We enjoy sitting down for a nice dinner and OMR has great options. Our first and favourite restaurant is the Dolce Vita (Italian). The ambiance of this restaurant is unmatched. You literally overlook the ocean and can feel the gentle breeze come over you while you dine. The lasagne is my fav, but the menu has something from everyone. Big shout out to Jorge and Alberto for another great experience. And, I can’t forget Oli, who was working at the bar there. He made it hard to forget it when we were there … he kept sending shots and special drinks to our table lol. He is a great guy. The other restaurant I would recommend everyone try is the Blue Moon. The food is amazing! It is truly unfortunate, however, that some guests’ expectations are, to speak plainly, ridiculous! It is a nice restaurant. It has a beautiful seating area right outside, very close to the lobby bar. They serve multiple courses, which takes time; it is meant to take time, it is meant to be enjoyed. We could not believe the people complaining who had to wait 10 or 15 minutes for a seat or complaining about their food taking to long. You are in Mexico!!! Relax, enjoy a drink in the Mexican air while you wait for your table. And if you think the food takes to long, go to the buffet or there is a MacDonald’s in town. Most people would never have such expectations at home or be so rude to the staff. Truly disappointing. After dinner, it was drinks and entertainment. There is a terrific seating area in the open air where we spent our nights. They have different entertainment, all very enjoyable, every night. No need to go up to the lobby bar to get your drinks – although that is an option. Tila and Anna will make sure you are well taken care of. On our last night, finally, I got to see my Mexican wife, Yovannetti : )) She always calls me “thirsty,” which makes us all laugh every time. They all bend over backwards for you and are awesome! I take the time to point out all the amazing people at this resort because the people are the difference! I can honestly say that the single greatest reason we continue to come back here is because of the people and how they welcome, remember and spoil us. It is an experience that can’t be duplicated, and I would absolutely, highly recommend OMR to anybody. Just like most anything in life, if you set your expectations accordingly (aka you are not at a hotel in NY or Toronto), you will have a great time at OMR! See you all again in 4 and half months (but who is counting ; )

    Aug 12, 2019
  • 5.0 star tripadvisor rating
    Awesome vacation!

    The resort is beautiful, the food and drinks are amazing, and the entertainment staff, especially Naomi, Rodrigo, and Selza made every day spent in the pool so much fun! We will definitely be coming back!

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    First time in playa del carmen

    A wonderful place for vacationers, the peoples here is very friendly, I like the salsa lessons because it’s so funny the salsa, I want to thank you Ines and Selma for dance with me in the night, I enjoyed a lot OT the Latin night.

    Aug 10, 2019
  • 5.0 star tripadvisor rating
    Vacations

    Best vacays the blue moon restaurant is the best one but the best of this is entertainment staff Naomi and rodrigo are the best they make a lot of fun in the party pool thevolleyball y the best activity mi wife and I really enjoy the time here.

    Aug 10, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519