Hotel Overview

2019 Resort Added Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast the morning after arrival (reservations required), and room upgrade (based on availability).

This adults-only (18+) paradise is a favorite of Apple Vacationers! Located on the beachfront in Riviera Maya, this beautiful resort has recently undergone an extensive renovation. Surrounded by a vast panorama of enchanting tropical landscape, you'll find it difficult to remain unmoved by its stunning natural beauty.

Only 10 minutes away from Playa Del Carmen, this all-inclusive resort is the embodiment of exotic serenity. Large, comfortable rooms housed within two-story villas peer across the gardens or sea, and the soft white sands of a sheltered beachfront provide the ideal backdrop for lazy days of peaceful respite. Explore the crystal blue waters through the glare of a snorkeler's mask, or sharpen your skills on one of two tennis courts.

The Ocean Maya Royale resort offers a wide range of facilities and services for a fun-filled stay! Enjoy playing in the beautiful Caribbean on a kayak or play an invigorating game of beach volleyball. The friendly entertainment staff will ensure that you enjoy each of the facilities to the maximum. You are invited to participate actively in the day and night entertainment programs. If you enjoy scuba diving, the world-class diving center on-site offers diving lessons and different diving and snorkeling excursions, for an additional charge.

Location

Riviera Maya - Beach
Cancun, Mexico (CUN) : 30 miles

Property Information

Year Built: 1998
Last Renovation: 2010
Accessible rooms: 4
Floors: 2
Total rooms: 320

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory Ocean Maya Royale is an Adults-Only hotel. Children 17 and younger are not allowed at this property.
Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
Advisory No guests under 23 years of age are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit's with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 8706 reviews
  • 4.0 star tripadvisor rating
    Not a five star experience.

    Just returned from 2 weeks at O.M.R. Although we enjoyed our holiday It was definitely a mixture of positives and negatives. First the positives. Staff on the whole were friendly courteous and helpful. Hotel grounds are kept immaculate with beautiful flowers and water features, wildlife roam freely. Rooms are cleaned too a good standard on a daily basis however I feel they are in need of an update. Choice of two pools. Unfortunately noise from the entertainment pool could be heard in the quiet one which could be annoying at times. Beach is clean and peaceful with plenty of sun beds and shades. Breakfast buffet has a good range of hot and cold food. Egg station is a bonus. Blue Moon Restaurant Although not quite fine dining they tried extremely hard, food was of a better standard than the other restaurants and service is very professional. Now for the not so good. We ate in all restaurants and found food on the whole to be very disappointing and of poor quality (with exception of above). Evening buffet was abysmal, I was served chicken which was not cooked. When I brought this to the chefs attention he removed it and put it back on the hot plate with the likelihood of serving it to some unsuspecting person. Very poor food safety in my opinion. Shower water pressure was very weak and temperature unpredictable. Unable to swim in the sea due to seaweed problem.Staff work tirelessly trying to clear it but are fighting a losing battle. Finally make sure you check your bill on check out. I was charged for a massage I did not have. Only after a lengthy telephone conversation with the spa did the receptionist David admit an error had been made. No apology was offered, a very disappointing end to our holiday. We may return to Mexico one day but are unlikely to stay at this hotel again.

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Amazing!!!

    1st out of country and all inclusive experience. Our 2nd night here. I can't say enough about the staff, entertainment, pool, food, etc. Will leave a more detailed review when we return home. Come here!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    10 days of luxury

    We wanted peace and tranquillity after our wedding in Las Vegas and that is exactly what we got. Our honeymoon privilege suite was wonderful and with a hot tub we had no complaints!! The cleanliness of the rooms were exceptional. The gardens were beautifully manicured. The variety of places to eat and cuisines were excellent! The beach is not great but they work tirelessly to try and keep the seaweed to a minimum. Staff were all friendly and very polite but above all Manuel in the Privilege restaurant/bar was the star of the resort, always greeting us with the warmest of smiles, friendly, chatty. polite and served the best cocktails! Well done Manuel for being the best cocktail waiter ever!!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Amazing time at OMR!

    Just returned from a brilliant 2 weeks at the OMR and loved this resort! The rooms are spacious and cleaned every day with the mini fridge re stocked. The buffet for breakfast and lunch were lovely, lots of choice and food always hot, for dinner we ate in all the restaurants, all were amazing but the Italian was our favourite. The beach for the first week wasnt great due to the seaweed but the workers did an amazing job of cleaning it away -so well that there was even a wedding on the beach in the second week! The best thing about the resort and why we will return was the bar and entertainment staff...amazing! Naomi, Arturo, ulsyss and Christian were so much fun and made us laugh every day with the games and Miguel and yony in the pool bar were great! The foam party was so much fun and everyone gets involved. Made lots of great friends and honestly had the best holiday we have had in yrs. See you next year OMR...cant wait!

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    Vacation

    This resort is amazing! We have vacationed here 2 years back to back now. The staff is amazing and they go out of their way to make sure you have everything you need. Everyone is smiling and friendly. The entertainment is phenomenal! They offer several varieties of restaurants. Highly recommend!!!!

    Jun 18, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519