Hotel Overview
Property Information
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Hotel Details
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Privilege Room Services remain the same at 24hrs complimentary.
Spring Break Policies - The hotel does not accept Student Groups or Spring Breakers. Student Groups (Spring Breakers) are not permitted at
the Hotel. A student group consists of those that travel without parent supervision or a responsible adult in each room.
This could refer to but not limited to high school students or college students booking multiple rooms.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
1804 reviews-
Had a blast at Eden Bay.
check in at privilege was good. Had a minor issue however when reported to Earl Buchanan went above and beyond. His personality and customer service was excellent. He checked on us and ensure we had a great time. I love my room, we were close to the pool and we loved it. 1 female at the privilege desk don't remember her name she needs a little more customer service training.
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Best hotel ever
Best place everrrr. The customer service was top tier, the bartenders and waitresses and waiters were so amazing and made sure you were comfortable, the room was very comfy and housekeeping did there thinggg. 100% would recommend and I’m definitelyyyy going again.
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I had a great time
I had a great time with my friend at Ocean eden Bay. we were booked in a privilege swim out. Mr Eral Buchanan ,Gorgetter Virgo and the bartenders went above and beyond to assist and ensuring that we were having a good time..I will be returning as soon as possible
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I really had a fun time at the bar,the pool,the food was amazing and the room was beautiful
I spent my 18th birthday at Ocean Eden bay and I had a superb time. Thanks to Earl and Gorgette for their exceptional service. I had 1 bad experience at privilege desk but the good is more than the bad. I got a birthday banner on my door , bed decorated.. Food was good.
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Dan The Man ( big promotion it’s Over Due )
Daniel the butler, or Dan the Man as we call him, is the best!!! He helped us with everything we could have needed! This is our 7th time and this time we specifically requested him because he’s the best! This young man is a super Star , Please it’s time give this young guy what he deserves he makes ppl feel at home .
*Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers (unless otherwise stated), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. Round-trip airport/hotel transfers are included in Mexico (excluding Loreto), Central America and many Caribbean Islands. Transfers not included for air-only passengers. Prices valid on new bookings only and in some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Restrictions & black -out dates may apply. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Bookings are subject to the current General/Cancellation Terms & Conditions. All public charter flights Allegiant Air: PC 20-070/PC 21-043; Swift Air: PC 21-056; Viva Aerobus: PC 20-081; Volaris: PC 20-099 are operated by ALG Vacations Corp. Apple Vacations materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Apple Vacations. CST2139014-20. This information is current as of June 3, 2021.