Hotel Overview

2019 Resort Added Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 & under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 15 miles

Property Information

Year Built: 2007
Buildings: 21
Floors: 3
Total rooms: 591

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory No customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.
Advisory No customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment. No
customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or
spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.(02/01/19-04/30/19;02/01/20-04/30/20)

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 14657 reviews
  • 3.0 star tripadvisor rating
    Family Vacation

    We just returned from this resort and although we had a great time, I would not rate it 5 stars more like 3.5. The food was good, but not superior. Sensai and Blue Moon were by far our favorite dining experiences. The staff was excellent! Went out of their way to be helpful. The rooms were a bit dated and after requesting adjoining rooms with our adult/teenage boys that did not occur but it all worked out well. One thing I would point out is everything is open air concept. No AC in the main foyers, limited in the restaurants but worked well in our room. It's August so it was very hot! So there were times when a little more space to escape the heat would have been nice. Even in the evenings it was hot to sit outside. The beach although not their fault has a serious seaweed problem. We did book some off site excursions at the Dive IT center and really enjoyed those. I also spent a morning at the spa for a massage and enjoyed it as well. So if enjoying a beautiful beach is your thing, now is NOT a good time.It was pretty much unusable so we spent a lot of time at the activities pool and it was not very crowded so there was plenty of room and fun activities. We also felt very safe there.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Beautiful resort but give us a place to cool off

    We spent a week at Ocean Coral & Turquesa July 30 - August 6. The resort was beautiful. We stayed in 12305 and had a great view. The room was very clean. I felt like the bathrooms were a little weird but I was the only one in our group that thought so. The food was good and there were a variety of places to choose from. I especially enjoyed Sensai. We visited the coffee shop and ice cream shop everyday. Our stay would have so much better if the restaurants were all air conditioned or at least had ceiling fans. It was uncomfortable eating when you were sweating and constantly trying to find something to fan yourself with. I was surprised with the quality of entertainment every night. The lip-syncing was a little strange but the dancing was impressive. The fire show was great! My complaint about the shows would be the theatre. It is time to replace the chairs in there. There were uncomfortable, falling apart and dirty. Needless to say, I was happy when the shows were on the outdoor stage. I read a lot about the friendly staff in other reviews. Somehow I didn't cross paths with many of them. We did love Mario at the breakfast buffet and the lunch buffet at Villa Marina. The coffee shop and ice cream shop ladies warned up as the week went on. All and all, I enjoyed my time at Ocean Coral & Turquesa but I would probably try another resort next time.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Awesome hotel!

    The hotel was great. Food was great, pool was clean, entertainment was awesome, rooms are clean. On the whole, this place is amazing. I took away one star as they can improve in a few areas. Waiters at crepe place are very unfriendly, but crepese are amazing. Hostess at the Mexican Restaurant was very nasty, and we ended up speaking to a manager and he resolved the issue, which should have not been an issue to begin with. Japanese Restaurant was AWESOME! Waiter/cook was amazing. Buffet option at night is not so great, but as long as you can get into a restaurant, it shouldn't matter. Breakfast and Lunch buffets are amazing. If you love ping pong like my kids do, I suggest bringing paddles and balls. They were really hard to get, and we had to go back to the front desk multiple times. We are going back this year and are brining our own paddles. A few bad employees can ruin a few meals/experiences, but on the whole, most of the employees are very friendly.

    Aug 12, 2019
  • 4.0 star tripadvisor rating
    Good hotel, terrible sea

    As I recently learned, look at google map to figure out sea condition. Right now, sea there is brown and stinky. There were barely anybody swimming in it. It was purely disappointing to be there at such unfortunate time. The hotel overall is good, it has few nice pools. Pros: food is decent, but repetitive, services are good enough. The bedding was super white clean, kudos to hotel staff. The room was spacious, air conditioner was working great, Juliet balcony was simply amazing, and the balcony itself, it was in a cave in a way, so you don't face your neighbors. Bed was comfy. There were soda, water and coffee machine in the room. Cons: the sea, it is understood hotel has no control over it. I did not find any single hot tub on a property. There were some air bubbles in the pool area with cool pool water. Pools are very shallow. Soda had aspartate, I consider it a health hazard. Hotel did provide gluten free rice bread. I did not find a fresh one. They were all pretty hard. They additionally provided muffins, but I could not figure out if they had any dairy in it. I talked to several staff members without success. I was able to get coffee most of the mornings, but not afternoons, unless you go to coffee shop, staff was amazing there. Hotel had some music, and exercises, there were quite a bit of kids there. The overall impression was pretty good. I felt my money was well spend, except for the sea part.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    5 stars for the staff!

    What a wonderful place! The staff makes the resort! You immediately notice they have the brightest smiles and the most willingness to help make your stay the best possible. They’re so friendly and hospitable. The entertainment team was great, especially Octavio in particular. He is friendly, genuine and always reminded us of events going on and greeted us with a biggest smile. He also made sure we enjoyed our stay and we were having a good time. He was amazing and deserves a raise!!! The Pools are beautiful and well maintained as well as the grounds. Everything was easily accessible with little walking. Miguel the lifeguard was there to help us with any questions we had, was aware of his responsibilities and ensured we had our towels and loungers. He was great and super nice! The food was pretty good, there was 7 a la carts and only one you needed to make reservations for. There was 2 buffets- huge selection of food at both. All the staff work so hard to make sure you have a great experience and a fun vacation. Highly recommend staying here!

    Aug 11, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519