Hotel Overview

2019 Exceptional Values
Honeymoon: Welcome gift, one romantic dinner for two with bottle of wine (reservations required), one room service continental breakfast morning after arrival (reservations required), and room upgrade (based on availability).
Family: Families of five may share the minimum room category with existing bedding (two adults and up to three kids 11 & under).

This dazzling all-inclusive resort is located on a prime stretch of beachfront in the heart of the Mexican Caribbean, close to Cancun and neighboring Riviera Maya communities. With sweeping views of the Caribbean, a magnificent white-sand beach with crystalline waters, and surrounded with tropical foliage, Ocean Coral & Ocean Turquesa offers a wide range of activities for everyone, along with an assortment of services to ensure that you have an unforgettable Caribbean vacation.

The hotel offers top-notch accommodations to ensure that you have a truly captivating stay. Spacious rooms feature excellent locations with outstanding views of the ocean and Caribbean coastal vegetation. All rooms have full baths and include exclusive services.

Enjoy a variety of gastronomic fare, round-the-clock entertainment, children's programs, and Mexican hospitality. Whether it's a romantic getaway for two, a family vacation, or a self-indulging spa vacation, you'll find it here, in one all-inclusive package.

Location

Riviera Maya - Beach
Cancun International Airport (CUN) : 15 miles

Property Information

Year Built: 2007
Buildings: 21
Floors: 3
Total rooms: 591

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory No customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.
Advisory No customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.
Advisory The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment. No
customers 23 years or younger are allowed unless there is at least one adult over 30 years old in the same room. Student or
spring breaker groups or fit’s with 16 to 23 year olds are not allowed even when accompanied by adults over 30 years old.(02/01/19-04/30/19;02/01/20-04/30/20)

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 star tripadvisor rating Based on 14082 reviews
  • 5.0 star tripadvisor rating
    Fun pool party

    I’m having a great time at this resort. I enjoyed Zumba & the water aerobics. Harvey is a very energetic & fun guy! He keeps it lively and very entertaining, there is never a dull moment with him. Would highly recommend!!

    May 21, 2019
  • 1.0 star tripadvisor rating
    5 star I don't think so!

    The front lobby staff are very rude, when room keys would not work they said it due to our cell phone being to close to the room key? We did not bring our cell phone. Constant harassment to join the privilege club. Our room was the only place where you could get out of the heat, restaurants were not air-conditioned, no public areas were air-conditioned. Had to get chap stick which cost $10.00 US - what??? Our room often did not have towels, my sisters room safe fell of the wall and they did not fix it immediately they had to wait several hours for it to be repaired. My sisters pull out sofa bed had no sheets - they had to wait hours late into the night to get them. I read reviews before we left stating that they would fix things however, I don't believe them!! I would never stay at that resort again!!!

    May 21, 2019
  • 5.0 star tripadvisor rating
    Great activities

    I had a great time! There are activities going on all the time and they are all well coordinated! Hervey, Diego, and Tona, as well as the rest of the entertainment staff are incredible! They are always super energetic and a lot of fun! Definitely recommend!

    May 21, 2019
  • 5.0 star tripadvisor rating
    fun pool time

    l hav a great time in mexico ,all the activities are fun the mexican show ,the fire 🔥 show are the best and the lion king 👑 , the activities with the entertainment staff are great hervey is really good teachers at zumba and water zumba also diego is really fun at beach games

    May 21, 2019
  • 5.0 star tripadvisor rating
    Great Hotel!!!

    Fantastic Hotel! I'm been there 6 times already, and am planning on going back! Every year they improve the food and activities offered. This year the tequila tasting and mixology classes with Hugo were new highlights! The staff is always very friendly and helpful and the hotel is always very clean. Highly recommend! I've been going with my mom and sister, and it's great that it's not all couples or all families with kids, it's a nice mix to make everyone feel comfortable.

    May 21, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats/PC 18-227, A320-186 seats; Icelandair: PC 18-232, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/Miami Air operated by TUI Air Belgium N.V.: PC 18-250, B737-800-180 seats; Swift Air: PC 18-229, B737-400-150 seats; Viva Aerobus PC 18-228, A320-180 seats/PC 18-254, A320-180 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 D22819