Hotel Overview

2019 Resort Added Values
Extra Value: Receive up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions may apply).

Experience all the action of Cancun at a great value at the recently renovated Occidental Tucancœn hotel! As part of their revamp project, this hotel features a renovated lobby and lobby bar, four remodeled restaurants, updated guestrooms and more. The new fitness center includes Life Fitness equipment and the updated club for children activities.

Featuring a bigger and better than ever beach area with palm palapas overlooking the Caribbean, this resort resides in a central location of Cancun's world-famous hotel zone. Only 25 minutes from the Cancun International Airport and five minutes on foot from the shopping center La Isla, Occidental Tucancœn is the perfect spot for active families looking for an entertaining, affordable vacation or couples looking for a hotel close to the legendary nightlife that Cancun has to offer.

Check into one of over 300 well-appointed rooms, decorated with a Mexican touch and featuring incredible views of the turquoise waters of the Mexican Caribbean and the Nichupte Lagoon.

You will always be satisfied with the variety of cuisine in the four themed restaurants. During the day, swim up to the pool bar for unlimited domestic drinks. You can lounge by one of three fantastic swimming pools, join in the daily program of fun activities or try your hand at watersports. It's all included! This laid-back hotel offers an unparalleled all-inclusive value in the heart of Cancun.

Location

Cancun - Beach
Cancun, Mexico (CUN) : 15 miles

Property Information

Year Built: 1989
Last Renovation: 2015
Accessible rooms: 4
Floors: 8
Total rooms: 339

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Hotel Details

Onsite Dining

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Amenities

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Activities

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Hotel Advisories

Advisory - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $24.18 Mexican Pesos per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Current Renovations: Description: Important Notes:
*The brochure may state that the hotel is accessible for the disabled. The hotel does have ramps and elevators, inside only. The hotel does not have handicap accessiblity to the pools or the beach area.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 21
General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 7658 reviews
  • 5.0 star tripadvisor rating
    Jair Silva

    Jair went above and beyond making us feel welcomed. He had a positive energy and made the vacation even better! For example, he taught us water aerobics and how to play volleyball and darts. He also informed us about all the exciting night events and activities going on within and outside the hotel.

    Jun 20, 2019
  • 5.0 star tripadvisor rating
    Great service.

    The hotel displayed great service and staff attention. The property was also well maintained and the rooms showed great cleanliness. The hotel was also well located; definitely close to everything, including downtown.

    Jun 19, 2019
  • 5.0 star tripadvisor rating
    A delightful expeience.

    From getting onto the plane to go on holiday to getting off to come home was the most exciting two weeks i have ever had, we stayed at the Ocidental Tucancun in Mexico where the staff were so helpful and delightful and really were there to make your holiday something to remember, from the manager to the kitchen staff they all helped so much. i highly recommend this hotel for being so helpful and enjoyable.

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    Family and friends long weekend

    Stayed at the Occidental Tucacun for my daughters 19th birthday with friends and family. Paid for the premium level. Called ahead to the hotel and had the chef bake a birthday cake for our daughter, came out fantastic and tasted great, housekeeping assisted my wife decorating our daughters room, did a fantastic job, well worth the tip we gave them. Stayed 3 nights 4 days. Great trip, friendly and helpful staff. Convieniet to most things.

    Jun 18, 2019
  • 5.0 star tripadvisor rating
    THE BEST PLACE

    This place is so amazing , everyone here is so nice and caring . The staff always attend to your needs . The food here is really good and the staff that work there are really nice and always see if you need anything . The pool and beach are really nice . I would recommend this place to anyone and everyone . The entertainment team are the best especially jair

    Jun 17, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see applevacations.com/faq), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519