Hotel Overview

2019 Resort Added Values!
Extra Value: Includes up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions apply).
Honeymoon: Receive the Sweet Love Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights.

Occidental Papagayo is an all-inclusive, adults-only (18+) resort in Guanacaste, ideal for those seeking rest and relaxation. The resort is situated on a hillside offering spectacular views of the sea. You'll unwind in unmatched seclusion, surrounded by the wild, natural beauty characteristic of Costa Rica's northern Pacific coast.

For a fun-filled afternoon, enjoy a variety of events in the daily activities program, or lounge by the two pools. Try non-motorized watersports, including snorkeling and kayaking, and work out in the fitness room. The evenings are full of surprises, with shows, live music, bars, and a disco to spice-up your night.

The four restaurants at the Occidental Papagayo offer-up the best cuisine from Costa Rica and around the world.

For the ultimate in luxury and service, upgrade to the Royal Club, which offers exclusive amenities, private areas, and concierge service.

Property Information

Year Built: 1995
Last Renovation: 2007
Accessible rooms: 2
All rooms non-smoking: 169
Floors: 1
Total rooms: 169


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Hotel Advisories

Advisory *Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
Advisory *Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring break-free environment.

General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5014 reviews
  • 5.0 star tripadvisor rating
    Brady Moore

    My stay here was fantastic!! Awesome beaches, great pools and I was blown away with how cool the staff is, Shirla, one of the staff members did an amazing job leading great activities like dancing, aqua-aerobics and some great games of volleyball!! Hope I can come back soon

    Jan 17, 2020
  • 5.0 star tripadvisor rating
    Great t10 days

    Lovely Resort on a beautiful beach. All the restaurants have something for everyone. Shiirla and the activity crew are fun. The resort is very accommodating for handicapped people. The shuttle crew Harold, Jeffrey and Jackson made it possible for a wheelchair bound person to move around easily. If you want a relaxing vacation at a resort with great food, extremely clean accommodations and polite crew members from front desk to the groundskeepers this is the place for you.

    Jan 15, 2020
  • 3.0 star tripadvisor rating
    Good but not 5*

    Have just returned from two weeks here. Although we had a great time and saw lots of wildlife In resort and on trips this hotel does not come across as 5* The staff all do a great job and we’re always polite and cheerful. Great Spanish lessons from waitress!!😊 Our room was ok not the best we’ve had but not the worse. Had a problem with safe and air con and was sorted straight away. Our main bug bear was the noise around the swim up bar which is meant to be the peaceful area. People with speakers playing loud offensive music and although we complained nothing was done because the person concerned was a “regular” The food wasn’t for us but that’s not to say it was bad we just weren’t prepared to try most of it as it didn’t look very appetising but that was our choice and we managed to find something and didn’t go hungry. The hotel is clean and the ground staff work relentlessly to keep the grounds beautiful. We were led to believe this was a quiet relaxing place but at times it didn’t feel that way. We did have a lovely holiday but just feel the hotel was falsely advertised as five star which we are taking up with our travel agent. It was great seeing the family of monkeys in the trees especially as there was a couple of tiny babies. Lots of iguanas and the raccoons can be entertaining but please please please do not feed any of the animals just enjoy watching them.

    Jan 15, 2020
  • 5.0 star tripadvisor rating
    Papagayo Occidental review

    I am here on my second day of a four day stay. The resort is very attractive with a combination of pools and a very nice beach. As well as all the amenities I have found the staff to be very pleasant and accommodating, in particular Moises and Shiela from the entertainment department. Great place to visit.

    Jan 15, 2020
  • 4.0 star tripadvisor rating
    Good times!

    Everything was great. It’s a smaller hotel so no big shows or much for entertainment but it’s very clean and great staff including Moises and shirla. Nice for a quiet relaxing vacation. The beach is nonexistent at high tide but that’s only once a day.

    Jan 15, 2020

Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see Frequently Asked Questions), hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-186 seats /PC 18-234, A319-156 seats or A320-186 seats; Miami Air operated by TUI Airlines Belgium N.V. : PC 19-085 & PC 19-117, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Swift Air: PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/ PC 19-079, A320-180-185 seats/PC 19-094, A320-185 seats. CST2139014-20 120319