Hotel Overview

2019 Resort Added Values!
Extra Value: Includes up to $500 in Resort Discounts (booking dates, travel dates, duration, and usage restrictions apply).
Honeymoon: Receive the Sweet Love Honeymoon Package complimentary when booking the minimum required room category for a minimum of 7 nights.

Occidental Papagayo is an all-inclusive, adults-only (18+) resort in Guanacaste, ideal for those seeking rest and relaxation. The resort is situated on a hillside offering spectacular views of the sea. You'll unwind in unmatched seclusion, surrounded by the wild, natural beauty characteristic of Costa Rica's northern Pacific coast.

For a fun-filled afternoon, enjoy a variety of events in the daily activities program, or lounge by the two pools. Try non-motorized watersports, including snorkeling and kayaking, and work out in the fitness room. The evenings are full of surprises, with shows, live music, bars, and a disco to spice-up your night.

The four restaurants at the Occidental Papagayo offer-up the best cuisine from Costa Rica and around the world.

For the ultimate in luxury and service, upgrade to the Royal Club, which offers exclusive amenities, private areas, and concierge service.

Property Information

Year Built: 1995
Last Renovation: 2007
Accessible rooms: 2
All rooms non-smoking: 169
Floors: 1
Total rooms: 169


Hotel Details

Onsite Dining

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Hotel Advisories

Advisory *Important Information for Our Guest* As of April 2012, the destination of Costa Rica has gone non-smoking in all public buildings and areas. All hotel rooms are also non-smoking.
Advisory *Important Note* Costa Rica will impose some restrictions for Holy Week. Alcohol is not permitted to be sold or consumed. This ban on alcohol starts the Thursday prior to Easter and runs through Easter Sunday. A few hotels purchase special permits to serve alcohol, but generally it is not available. In addition, most restaurants, shops, and bars will be closed for the same time period. Restaurants in the hotels will be operating. The City Tour will not be operating.
Advisory STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 star tripadvisor rating Based on 4507 reviews
  • 5.0 star tripadvisor rating
    Great resort

    This is a fantastic resort. My husband and I loved every minute of it. The tours through the hotel were great. Also, the swim up bar was our favorite. Extremely friendly and helpful staff that also gave us the best service,

    Aug 12, 2019
  • 1.0 star tripadvisor rating
    Mediocre and average at very best.

    10dollars a day for wifi, beach bar is lovely and swim up but was constantly dirty when we were there. 45 minute queue to check in, then a further 20minutes to wait for a shuttle to our room with no explanation or apology for either. Staff generally friendly, not at reception/front of house but in bars and restaurants. Entertainment was very limited. Food was average buffet. Much better all inclusive available for that price.

    Aug 12, 2019
  • 4.0 star tripadvisor rating

    Resort is really calm and beautiful, the beach in my opinion is one of the best in the whole area even better than playa del coco. My friends stayed in other resorts and there beaches were too black from the fishing, there is no fishing in this beach though. Staff is friendly, food quality is great, and amenities are good. The only negative I have is that the stairs murdered my knees, if you have bad knees use there charter service. If this is your first time going to Cost Rica don't exchange your money at the airport they will rip you off! Google the exchange rate for the day also book your excursions from the beach not your resort and last taxi's are a lot cheaper than booking with shuttles ahead of time, only use the red taxi's though. Don't be fooled that they are not safe unfortunately the locals suffer a lot from the big resorts trying to take all your money and paint anything out of there resort as not safe. As long as you use your common sense you should be good.

    Aug 11, 2019
  • 5.0 star tripadvisor rating
    10th Anniversary

    We booked this hotel with the deluxe romance package for our 10th anniversary and stayed 5 nights. We arrived a little late at around 7pm and Javier checked us in. He was very courteous and answered all of our questions. Our room 406, was very hot when we checked in and took a little while to cool down, but we just left the key in the AC so it stayed cool for the next 5 days. the room was pretty clean, but not spotless and everything worked well. Pro tip; don't leave your porch light on when you go to dinner or you'll come back to a gajillion bugs on your porch. The buffet was pretty good, but small. The drink servers provided good service. The Asian restaurant was my favorite, while the wife preferred the Italian. We had the Italian for our anniversary night dinner and they put rose petals on the table for us. We had the room service breakfast one morning and while not free it was not very expensive at all for what we got. I had the Americano scrambled eggs, bacon, toast, and hash browns and she had the continental which came with croissant, fruit, muffin, orange juice and coffee all for $16. It was delivered with the hot things hot and the cold things cold and very fast, like 15 or 20 minutes. The lobby bar and swim up bar were both great, had good bartenders who would remember what you were drinking. The only downside is a limited selection of alcohol and only 1 beer (Imperial) The beach was great when the tide was out. We took the shuttle to Coco Beach on the first day which turned out to be a huge blessing because we met Johnny D there and booked 2 full days worth of tours with him. We went to a rain forest preserve where we were able to see sloths, monkeys, poison dart frogs, bats, toucans, wild turkeys, laughing falcons all in nature, not in cages. We also went to a waterfall. Then the next day we did a private ATV tour and a snorkel/sunset cruise. Go see Johnny D for the real tours and to see the real Costa Rica. The biggest downfall with our trip was the lack of WiFi.

    Aug 09, 2019
  • 4.0 star tripadvisor rating
    A Great Time in Costa Rica!

    We came here to celebrate our wedding anniversary and had a great time! My wife rated this place 3 stars but I give it 4 stars. We loved our room with the ocean view. We saw plenty of wildlife on the property, including lizards, iguanas, raccoons, monkeys and more. The service was very good and every time we needed assistance, they helped us. They even come pick you up from your room, but we preferred to walk instead and get some steps. The pools are nice and we recommend signing up to kayak and snorkel. There are so many puffer fish, sea urchins, sea turtles many other sea creatures. Be careful around the roaming raccoons and please don’t feed them. The beach is pretty small but adequate. You can either eat at the a la carte buffet restaurant or try to make reservations only the day of at the Italian, Steakhouse (The Grill) or Asian (The Oriental). The restaurants are very small and you must make reservations very early. Also, there is only one open nightly, except Friday and Saturday. I like how they refill your fridge with 2 sodas, water and beer as needed. The views are gorgeous! The bad news is that the rooms come with small tvs, you have to pay for wifi, the food isn’t that great, the gym is so tiny with no free weights and you don’t always get taken care of unless you speak up. I recommend that if you book any excursions that you book through Yvette upstairs at Swiss Travel because they offer the same activities for much less. I highly recommend doing the Mega Combo Tour because it’s awesome!

    Aug 08, 2019
Prices per person based on double occupancy including round-trip airfare via U.S. certified air carriers and round-trip airport/hotel transfers when arriving at airport closest to destination (for exceptions see, hotel taxes and baggage handling, fuel surcharges, and all pre-collected U.S. and foreign taxes. In some instances, pricing may specifically apply to one of multiple flights on select departure days. All packages are based on the lowest hotel/air classes available at time of publication, capacity controlled, subject to availability and change without notice. Promotional pricing may only be available for a limited time. Fees may apply for carry-on and checked baggage-view Baggage Policies. Some resort fees, environmental levies and departure taxes are not included and may be payable in resort. View Frequently Asked Questions for more information. Apple Vacations is not responsible for errors or omissions. Cancellation policies apply. Bookings are subject to the Fair Trade Contract. All public charter flights are operated by ALG Vacations Corp: Allegiant Air: PC 18-231, A319-156 seats or A320-177 seats or A320-186 seats/PC 18-234, A319-156 seats or A320-186 seats; Icelandair: PC 19-077, B757-200-183 seats; Miami Air: PC 18-230, B737-800-183 seats/PC 19-085, B737-800, 180 seats/PC 19-091, B737-800-183 seats; Sunwing Airlines: PC 19-090, B737-800-189 seats; Swift Air: PC 18-229, B737-400-150 seats/PC 19-092, B737-400-150 seats; Viva Aerobus: PC 18-228, A320-180 seats/PC 18-254, A320-180 seats/PC 19-079, A320-185 seats/PC 19-094, A320-185 seats; Volaris: PC 18-233, A320-180 seats. CST2139014-20 62519